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Colin Appleyard LTD Reviews

4.8 Rating 4,119 Reviews

94 %

of reviewers recommend Colin Appleyard LTD

Company Reviews

4.8

Based on 4,119 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Colin Appleyard LTD:

Established in 1971, Colin Appleyard is a family run business selling new and used cars. In the showrooms, on the telephone or online, we have long-serving, knowledgeable staff who understand our products and are ready to provide you with the best possible service and in 2021 we celebrated our 50th anniversary.

Visit Website

Phone:

01535 606 321

Email:

enquiries@colinappleyard.com

Location:

Cornmill Garage, Halifax Road,
Keighley
BD21 1AH

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Colin Appleyard LTD 5 star review on 30th March 2024

Gabriella Feather

Colin Appleyard LTD 5 star review on 8th March 2024

Colin Appleyard LTD 5 star review on 1st March 2024

Colin Appleyard LTD 5 star review on 13th February 2024

Colin Appleyard LTD 5 star review on 29th January 2024

Colin Appleyard LTD 5 star review on 21st May 2023

Colin Appleyard LTD 5 star review on 7th May 2023

Mrs J Whitfield

80

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every one of the staff at colin appleyard Bradford are great 👍 did my service on my car and sorted a problem out many thanks coming back in 12 months for another service and mot Terry Archer 😀 👏”

(Bradford) - Posted 3 months ago

Hi Terry, Thank you very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the all-round service you received from Team Bradford, we'll be sure to share your wonderful comments, they mean a lot. Thanks again Terry, we appreciate your review and we look forward to providing you with the same great service next year.

Posted 3 months ago

“Chloe was "on point" with everything... and we had issues with choosing our next car which were solved by her quick thinking. I would fully recommend her service to clients. name and address supplied if required.”

(Keighley Suzuki) - Posted 3 months ago

Thank you very much for taking the time to share your thoughts with us. It's great to hear how pleased you were with the service you received from Chloe. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's nice to know that's what you experienced. Thanks again, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Swift.

Posted 3 months ago

“The assistant Matthew was a very pleasunt guy to talk to. We discussed other every day things aswell which i was very comfortable with. He is an assett to your company and i can see Matthew going far.”

(Bradford) - Posted 3 months ago

Hi Eileen, Thank you very much for your glowing 5-star review. It's really nice to know how pleased you were with the all-round service you received from Matthew, your kind comments mean a lot, we'll be sure to share them. Thanks again Eileen, we appreciate your feedback and we value your loyalty. Enjoy your Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 3 months ago

“Once again, fantastic service from Suzuki Bradford. Matthew was very friendly, helpful and professional throughout the whole process of buying my new car. I would not hesitate to give him a ' 10 out of 10' and will definitely recommend the garage to family and friends. Great doing business with you Matthew!”

(Bradford) - Posted 3 months ago

Hi Christine, Thank you very much for your wonderful review. It's so nice to know how pleased you continue to be with the service you receive from Matthew and the team, we'll be sure to share your feedback, your kind comments mean a lot. Thanks again Christine, we appreciate your review and we value your continued loyalty. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 3 months ago

“Chris, the car salesman, was brilliant, he treated us well, makes a nice brew, Despite delay in getting delivered, it was well worth the wait.”

Colin Appleyard LTD 5 star review on 29th January 2024

(Ashton-under-Lyne) - Posted 3 months ago

Hi Thomas, Thank you very much for your review. It's nice to know you were happy with the service you received from Chris and we do apologise there was a slight delay in the delivery of your New Suzuki Vitara. Thanks again Thomas, we appreciate your feedback, all the best with your new car and we look forward to providing you with the same great service int he future.

Posted 3 months ago

“They were wonderful!”

(Ashton-under-Lyne) - Posted 3 months ago

Hi Veselin, Thank you very much for your 5-star review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your feedback, enjoy your New Subaru Outback and we look forward to providing you with the same great service in the future.

Posted 3 months ago

“Really helpful staff, went through everything clearly.”

(Huddersfield) - Posted 3 months ago

Thank you very much for your review. It's nice to know you were happy with the service you received from us. Thanks again, we appreciate your support and we hope you enjoy your New Suzuki Swift.

Posted 3 months ago

“Nearly crashed into my car with a six month old in”

Posted 3 months ago

Thank you for taking the time to send us your feedback and bring this to our attention. We're very sorry to hear of the near incident you experienced with one of our courtesy cars and if you are able to provide us with any more information we will ensure your comments are investigated and take any appropriate action as we can assure you this is something we certainly would not tolerate. These cars are used by both our service customers and staff so please provide as much information as possible to help and assist us with our investigations. You can contact us via the following link - https://www.colinappleyard.com/our-company/feedback.

Posted 3 months ago

“Exceptional customer service from the moment I walked in the door. Jamie (Colin Appleyard, Bradford) was polite, courteous and friendly. At all times he listened to me and treated me with respect. What impressed me most of all, was that I never felt under any pressure to buy anything. All the other members of staff I encountered were equally professional. Well done Bradford team!”

(Bradford) - Posted 3 months ago

Hi Andrew, Thank you very much for your wonderful 5-star review of Colin Appleyard Bradford. We really appreciate your kind words and we're delighted to hear about your exceptional customer service experience. Thanks again Andrew, your feedback is truly motivating and the entire Bradford team are thrilled to hear about your positive encounter. Enjoy your Suzuki Celerio and we look forward to providing you with the same great service in the future.

Posted 3 months ago

“Friendly service from the moment we walked into the showroom, to the minute we drove away from the forecourt. Helpful, respectful and most importantly ready to listen to our requirements. Christopher is such a lovely guy, couldn’t do enough for us! Very happy with the service!”

(Ashton-under-Lyne) - Posted 3 months ago

Hi Kenneth, Thank you very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with your all-round purchasing experience. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's great to know that's what you experienced. Thanks again Kenneth, we'll be sure to share your kind comments with Christopher and we wish you many miles of safe and enjoyable motoring in your New Suzuki Vitara.

Posted 3 months ago

“Great service from Matthew (Bradford) from start to finish. It was a trouble free experience and Matthew was very knowledgeable and easy to do business with. Would recommend 100%”

(Bradford) - Posted 3 months ago

Hi Vera, Thank you very much for your wonderful 5-star review. It's really nice to know how pleased you were with your purchasing experience, we'll be sure to share your feedback with Matthew, your kind comments mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Vera, we appreciate your review and we hope you enjoy your Suzuki Ignis.

Posted 3 months ago

“The whole service was impeccable and the customer service went above and beyond. It was my first experience getting a brand new car and I was made to feel very welcome and very comfortable with the whole experience. Excellent all round from start to finish! Cannot fault it! Thankyou Colin Appleyard Suzuki Keighley!!! Would highly recommend!!! 😊”

(Keighley Suzuki) - Posted 3 months ago

Thank you very much for your glowing 5-star review. It's really nice to know how pleased you were with your all-round purchasing experience, your kind comments really do mean a lot to us, we'll be sure to share them with Matthew and the team. As a family run business we do believe it's our duty to provide nothing less than the best service possible and it's a delight to know that's what you experienced. Thanks again, we value your feedback and we hope you enjoy your New Suzuki S-Cross.

Posted 3 months ago

“From making a call to visiting the showroom then being explained to about choices Christian was beyond helpful explaining extras and differences in vehicles his knowledge was so helpful and nothing too much trouble I couldn't fault him one bit”

(Huddersfield) - Posted 3 months ago

Hi Zara, Thank you very much for your outstanding 5-star review. We're so pleased to hear that your experience with Christian was nothing short of excellent, we'll be sure to share your kind comments, they really do mean a lot. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Zara, we value your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 3 months ago

“Very happy with pre service contact. Service good car returned in excellent condition”

(Bradford) - Posted 3 months ago

Hi Denis, Thank you very much for your review. It's nice to know you were happy with the all-round service you received from Dan and the team. Thanks again Denis, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 3 months ago

“Great service as usual. MOT also charged as no longer free for as long as I have the vehicle, as promised when purchased. Disappointed they stopped that. Also prefer paying with cash, card only now. But very happy with the work and personnel at Suzuki.”

Posted 3 months ago

Hi Glen, Thank you very much for taking the time to leave a review. It's really nice to know that once again you were happy with the service you received from Dan and the team and we do understand your disappointment in relation to the MOT. We do from time to time review the products and services that we provide and the decision was made to remove the free MOT. We always strive to ensure that customers are aware of changes to our services and that they are informed of any modifications to agreements or company policies, we do apologise if you weren't advised of this at the time of booking your appointment and we have raised this with the service teams. Thanks again Glen, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 3 months ago

“Could not fault the service 10 out of 10 would recomend it to anybody well done.”

(Huddersfield) - Posted 3 months ago

Hi Andrew, Thank you very much for your 5-star review. It's nice to know you couldn't fault the service you received from Jon and the team and it's great to know you'd be happy to recommend us. Thanks again Andrew, we appreciate your review and we hope you enjoy your New Suzuki S-Cross.

Posted 3 months ago

“What an absolute pleasure it was with regard our recent purchase of our Jimny from Colin Appleyard Ltd (Keighley). Chloe was fantastic and extremely helpful and made everything really easy and straight forward; this has probably been one of the best car buying experiences we have had.”

(Keighley Suzuki) - Posted 3 months ago

Hi Simon and Kate, Good to hear back from you and thanks very much for your glowing 5-star review. It's great to know how pleased you were with your purchasing experience, we'll be sure to share your wonderful comments with Chloe. As a family run business we do pride ourselves on providing great customer service and it's nice to know that's what you both experienced. Thanks again, we value your feedback and we wish you many miles of safe and enjoyable motoring in your Suzuki Jimny.

Posted 3 months ago

“I have bought quite a few Subaru's from Colin Appleyard over the years and have always been satisfied with the cars they have supplied. I had decided that I wanted to replace a car and saw another Subaru I liked the look of on their site and called into their Huddersfield site where I met Matthew, who was most helpful. We discussed the car's features and he answered my questions, including its safe wading depth (a critical factor as far I am was concerned) and technical the detail of its specification. We then negotiated a trade in price for my current vehicle and discussed a possible time frame and logistics for a deal. Once he had satisfied me on the economic details of a possible deal we went for a test drive. I liked the way the car drove and so when we returned I stuck the pre-planned deal, and paid a deposit. I picked the car up the following week and I am pleased with it.”

(Huddersfield) - Posted 3 months ago

Hi Robert, Thank you so much for your 5-star review. We really appreciate your feedback and we're pleased to hear that once again you've had another positive experience with us. We constantly strive to ensure our customers receive the best possible service and are matched with the perfect cars for their needs and it's pleasing for us to know that Matthew was most helpful in assisting you. Thanks again Robert, we appreciate your review and we value your loyalty. Enjoy your Subaru XV and we look forward to providing you with the same great service in the future.

Posted 3 months ago

“Nick Hughes was helpful, professional, easy to deal with and 100% knowledgeable about the vehicle we chose and the services/options available. It was a pleasure dealing with him, he made the whole process easy. We are very happy with our Suzuki Vitara. Many thanks to you Nick.”

(Ashton-under-Lyne) - Posted 3 months ago

Hi Valerie, Thank you very much for your wonderful 5-star review. It's great to know how happy you are with your New Suzuki Vitara and the all-round service you received from Nick, we'll be sure to share your kind comments, they mean a lot. Thanks again Valerie, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your new car.

Posted 3 months ago

“Excellent, non-pushy service. Straightforward on pricing, great quality vehicle and very easy to deal with.”

(Bradford) - Posted 3 months ago

Hi Angela, Thank you very much for your glowing 5-star review. It's great to hear how pleased you are with the quality of your Suzuki Swift and the all-round service you received from Ashley. As a family run business we do pride ourselves on providing great customer service and it's nice to hear you experienced this. Thanks again Angela, we appreciate your feedback and we wish you all the best with your new car.

Posted 3 months ago

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Colin Appleyard LTD is rated 4.8 based on 4,119 reviews