Coffee Solutions - Simply,great coffee Reviews

4.93 Rating 159 Reviews
100 %
of reviewers recommend Coffee Solutions - Simply,great coffee
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat
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01223 833661



Unit 3
Rectory Farm
Brewery Road

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We required for our new offices and after researching various models found Coffee solutions for 2 new Giga machines refurbished machines. Jan Revill was our account manager and was extreamely helpful, through her hoensty and product knowledge she guided us so we could make an informed decision based on our needs. We also had numerous quirks in the way we had to deal with things like invoicing etc and Jan was exceptionally accommodating to our needs to ensure that my director was happy! She went above and beyond in my opinion! She was always on hand to take my calls and communication was superb followed up by aftersales too. Our trainer / installer Ashli was also great, he was super helpful and very enthusiastic and stayed onsite for as long as we needed to ensure that we were 100% happy with all the machine settings before he left (we had a lot of preferences to adjust) - we had a lot of fun during the training. I would highly recommend and I have full confidence that should I ever need to contact Jan moving forward with anything it will be easy.
Posted 4 days ago
Easy to order, quick & safe delivery, great coffee!
Posted 1 week ago
Fast, Freindly, Efficient service.
Posted 1 week ago
Not sure what I needed, however after speaking to Mike was put at ease and advised which machine would be best for our needs, super speedy delivery meant the next day we were putting the machine through trial operations and after a few minor problems we are now enjoying fantastic bean to cup coffee. Thanks to all your team and happy Christmas.

Ken Shield
Posted 3 weeks ago
Brilliant service . Everyone should be this friendly and professional .
Posted 1 month ago
I recently purchased a frankie A600 coffee machine from Coffee Solutions and I have been extremely impressed with the service I have received. I initally was going to purchase through a different supplier but when I made contact with Jan Revill not only did she manage to beat a very competitive quote she has been able to supply us with coffee beans that I have received such positive feedback from our customers. I will continue to purchase all my Coffee needs whilst we recieve this superb service.
Posted 2 months ago
Just bought Jura coffee machine service and information given at time of purchase most helpful as to what model to choose have enjoyed Coffee Solutions Coffee for many years previous to the purchase of this machine
Posted 2 months ago
Valli went above and beyond to help us out today! First class service. Thank you!!
Posted 2 months ago
Coffee Solutions has been fantastic. Having spent the best part of a year investigating coffee machines suitable for a high-volume fast-paced retail environment I had almost given up because of the vast range of options, and the complexity of machine specifications, purchase, service and lease agreements. Jan Revill from Coffee Solutions walked me through all the options and answered every question unambiguously and promptly. We chose a Franke machine, which was delivered and installed promptly and efficiently and Franke engineers have been quick to resolve the teething issues we experienced. The coffee the Franke machine produces is exceptional. And whilst it it cannot deliver some of the magic from a barista with a manual machine it is hugely efficient and our customers love it. I have already begun investigating how we can utilise a second machine and I will be back.
Posted 2 months ago
Extremely professional and very helpful before and after punches , fast and efficient service .
Posted 2 months ago
Very pleased with the customer service and speed at which Coffee Solutions repaired my 18 year old coffee machine. It was returned to me looking like a brand new machine. Very happy and will most certainly use them again.
Posted 4 months ago
Great service really helpful service from Jan
Posted 4 months ago
Fast service, very polite staff on phone. Thank you.
Posted 4 months ago
Outstanding company to deal with from start to finish, Products and machines set up in showroom With demos and a wealth of knowledge from the team running me through my new bean 2 cup machine .
Thanks Mike for making this sale simply great.
Posted 5 months ago
great coffee machine and service .. i shall carry on using. Thank you
Posted 5 months ago
swift friendly service, and a great product. would recommend.
Posted 6 months ago
I was recommended to this company by my brother in law and they didn't disappoint. The service from start to finish was brilliant and Mike was extremely helpful providing information on all of the coffee machines options based on my requirements.
Posted 6 months ago
Great service from all. Really helped me out of a muddle when equipment needed updating - very professional. Now moving over to using products too.
Posted 7 months ago
Great service from Coffee Solutions. Our company remains open and staff who are in have had a delivery of coffee today. Coffee Solutions staff are quick to act on emails, are friendly and are always looking after the customers needs even in these unprecedented times. Thank you Coffee Solutions.
Posted 9 months ago
Simply great service from start to finish
Posted 10 months ago
Coffee Solutions - Simply,great coffee is rated 4.93 based on 159 reviews