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Coffee Solutions - Simply,great coffee Reviews

4.9 Rating 205 Reviews
98 %
of reviewers recommend Coffee Solutions - Simply,great coffee
4.9
Based on 205 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Coffee Solutions - Simply,great coffee Reviews
Visit Website

Phone:

01223 833661

Email:

info@simplygreatcoffee.co.uk

Location:

Unit 3 Rectory Farm, Brewery Road, Pampisford
Cambridge
CB22 3EN

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I just had a coffee out of the coffee machine installed at the Huntington commemoration hall, the best coffee I have had in a long time.
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Posted 5 months ago
Contacted Mike and his team as interested in a high quality second hand machine to put in our new head office. Service is excellent, quality of coffee (and chocolate) is first class. Our staff visit the office and comment on how good it is. Franke Machine has worked every day without fail - would recommend Simply Great Coffee/Coffee Solutions
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Posted 6 months ago
What an amazing service, the owner goes above and beyond Would highly recommend this company
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Posted 8 months ago
I have had excellent service for many years I order the Italian hot chocolate and There has never been any problems in getting my order on time and the communication is very good. I can highly recommend this company. You won't be sorry sorry as you will be treated very well
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Posted 8 months ago
Supremely helpful. Never rushed us and didn't try to sell us what we didn't need. Would recommend them to anyone.
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Posted 8 months ago
A great service, we had 2 machines fitted into our new flex centre and were very pleased with the service from start to finish, delivering the machines to the training from the engineer Mugurel. He was very clear and explained everything to the team. Thank you for great service we look forward to our occupiers drinking some great coffee.
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Posted 1 year ago
Customer service appalling! Would not recommend!
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Posted 1 year ago
Good Morning, I am sorry to read that you have received appalling service, could you please let me know who you are and what has happened, so I can look into this matter and understand what my team can do to ensure this doesn’t happen again. Many Thanks Mike
Posted 1 year ago
Really pleased with our reconditioned coffee machine. Have received great support from the company
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Posted 1 year ago
Thorough and informative initial phone conversation to discuss the best coffee machine options available to meet our organisation's needs. Offered an acceptable price to purchase a re-furbished machine. Good communication (although some delays on both sides) throughout the process and quick delivery. Overall good customer service and a positive experience.
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Posted 1 year ago
Prompt, efficient service for machine repair. Pleasant, friendly staff and engineers.
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Posted 2 years ago
Placed an order for a machine and heard nothing beyond the automated email. After several days emailed to cancel, again heard nothing. Phoned to chase - friendly lady on the phone, but could just pass on the message. Eventually got an automated cancelation email after more than a week. No other reply or explanation as to why they'd never looked to deliver in a timely manner, acknowledge emails or return my call.
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Posted 2 years ago
Sam, I am sorry to read your comments that we did not meet to your expectations, the delivery day for Cambourne is a Monday which is on our website, this was due to be delivered on the Monday 14th November 2022 Your order was placed on the Tuesday 8th November at 21.05 and was processed on the Wednesday 9th November the machine was checked and tested ready to go out for delivery. You emailed on the 12th November that you wished to cancel your order. which we have done. I appreciate that you are a bit disgruntled, but I cannot see what we have done wrong.
Posted 2 years ago
Friendly, knowledgeable staff. Always willing to help. Excellent service.
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Posted 2 years ago
They love coffee and we do too. We're keen to source quality pre-loved equipment as much as possible and Coffee Solutions did a great job supplying us with that, they know their stuff. We're very pleased. Definitely recommend.
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Posted 2 years ago
Mike in sales was very helpful from start to finish, I had loads of questions about the Vitro S1 Bean to Cup and products etc which he answered expertly. The machine was delivered by a representative of the company who took time to set it up and show us how it worked and how to clean. It does exactly what we asked for, push a button with no more fuss than that. The products are extremely tasty and set at the right cup/mug size, which the company do before delivery if you give them the your requirement. Temperature just right to. Totally recommend this very professional company, its machine and products.
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Posted 2 years ago
Mike was very helpful in giving me the options for suitable coffee machines for our business. As a company, they were easy to deal with and installation took place reasonably quickly after we agreed machines.
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Posted 2 years ago
Excellent service. Repaired our 11 year old Bean to Cup for a very reasonable cost, and didn't try to sell us a new one, just advised on what is available should we decide to go that way. Machine returned in clean condition, wrapped up, all ready to go. Good range of new and reconditioned machines in the show room so you can see the actual machine, not just a picture. Friendly and knowledgable staff. Definitely recommend them.
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Posted 2 years ago
Great service and great coffee
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Posted 2 years ago
Calum your advice and technical skills need to be rewarded & addressed as they helped me out enormously yesterday morning . Could you please pass this on to Calum and his head of department as our business isn't the same with without Simply great coffee . Thank you Helen for passing messages on to Calum.
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Posted 2 years ago
Great service
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Posted 2 years ago
Great level of service, support and technical knowledge. Strongly recommended. Thank you
Coffee Solutions - Simply,great coffee 5 star review on 8th March 2022
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Posted 2 years ago
Coffee Solutions - Simply,great coffee is rated 4.9 based on 205 reviews