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Coffee Solutions - Simply,great coffee Reviews

4.9 Rating 206 Reviews
98 %
of reviewers recommend Coffee Solutions - Simply,great coffee
4.9
Based on 206 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Coffee Solutions - Simply,great coffee Reviews
Visit Website

Phone:

01223 833661

Email:

info@simplygreatcoffee.co.uk

Location:

Unit 3 Rectory Farm, Brewery Road, Pampisford
Cambridge
CB22 3EN

Write Your review

We required for our new offices and after researching various models found Coffee solutions for 2 new Giga machines refurbished machines. Jan Revill was our account manager and was extreamely helpful, through her hoensty and product knowledge she guided us so we could make an informed decision based on our needs. We also had numerous quirks in the way we had to deal with things like invoicing etc and Jan was exceptionally accommodating to our needs to ensure that my director was happy! She went above and beyond in my opinion! She was always on hand to take my calls and communication was superb followed up by aftersales too. Our trainer / installer Ashli was also great, he was super helpful and very enthusiastic and stayed onsite for as long as we needed to ensure that we were 100% happy with all the machine settings before he left (we had a lot of preferences to adjust) - we had a lot of fun during the training. I would highly recommend and I have full confidence that should I ever need to contact Jan moving forward with anything it will be easy.
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Posted 4 years ago
Easy to order, quick & safe delivery, great coffee!
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Posted 4 years ago
Fast, Freindly, Efficient service.
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Posted 4 years ago
Not sure what I needed, however after speaking to Mike was put at ease and advised which machine would be best for our needs, super speedy delivery meant the next day we were putting the machine through trial operations and after a few minor problems we are now enjoying fantastic bean to cup coffee. Thanks to all your team and happy Christmas. Ken Shield
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Posted 4 years ago
Brilliant service . Everyone should be this friendly and professional .
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Posted 4 years ago
I recently purchased a frankie A600 coffee machine from Coffee Solutions and I have been extremely impressed with the service I have received. I initally was going to purchase through a different supplier but when I made contact with Jan Revill not only did she manage to beat a very competitive quote she has been able to supply us with coffee beans that I have received such positive feedback from our customers. I will continue to purchase all my Coffee needs whilst we recieve this superb service.
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Posted 4 years ago
Just bought Jura coffee machine service and information given at time of purchase most helpful as to what model to choose have enjoyed Coffee Solutions Coffee for many years previous to the purchase of this machine
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Posted 4 years ago
Valli went above and beyond to help us out today! First class service. Thank you!!
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Posted 4 years ago
Coffee Solutions has been fantastic. Having spent the best part of a year investigating coffee machines suitable for a high-volume fast-paced retail environment I had almost given up because of the vast range of options, and the complexity of machine specifications, purchase, service and lease agreements. Jan Revill from Coffee Solutions walked me through all the options and answered every question unambiguously and promptly. We chose a Franke machine, which was delivered and installed promptly and efficiently and Franke engineers have been quick to resolve the teething issues we experienced. The coffee the Franke machine produces is exceptional. And whilst it it cannot deliver some of the magic from a barista with a manual machine it is hugely efficient and our customers love it. I have already begun investigating how we can utilise a second machine and I will be back.
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Posted 4 years ago
Extremely professional and very helpful before and after punches , fast and efficient service .
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Posted 4 years ago
Very pleased with the customer service and speed at which Coffee Solutions repaired my 18 year old coffee machine. It was returned to me looking like a brand new machine. Very happy and will most certainly use them again.
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Posted 4 years ago
Great service really helpful service from Jan
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Posted 4 years ago
Fast service, very polite staff on phone. Thank you.
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Posted 4 years ago
Outstanding company to deal with from start to finish, Products and machines set up in showroom With demos and a wealth of knowledge from the team running me through my new bean 2 cup machine . Thanks Mike for making this sale simply great.
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Posted 4 years ago
great coffee machine and service .. i shall carry on using. Thank you
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Posted 4 years ago
swift friendly service, and a great product. would recommend.
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Posted 5 years ago
I was recommended to this company by my brother in law and they didn't disappoint. The service from start to finish was brilliant and Mike was extremely helpful providing information on all of the coffee machines options based on my requirements.
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Posted 5 years ago
Great service from all. Really helped me out of a muddle when equipment needed updating - very professional. Now moving over to using products too.
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Posted 5 years ago
Great service from Coffee Solutions. Our company remains open and staff who are in have had a delivery of coffee today. Coffee Solutions staff are quick to act on emails, are friendly and are always looking after the customers needs even in these unprecedented times. Thank you Coffee Solutions.
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Posted 5 years ago
Simply great service from start to finish
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Posted 5 years ago
Coffee Solutions - Simply,great coffee is rated 4.9 based on 206 reviews