CLS Money | Mortgage Brokers Reviews

Name: CLS Money | Mortgage Brokers
Address: The Old Warehouse, 18 Sirdar Road, Rayleigh, The Old Warehouse, 18 Sirdar Road, Rayleigh, Essex
Rating: 4.94

4.9 Rating 3,420 Reviews

99 %

of reviewers recommend CLS Money | Mortgage Brokers

4.9

Based on 3,420 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 088 1107

Email:

info@clsmoney.com

Location:

The Old Warehouse, 18 Sirdar Road, Rayleigh,
The Old Warehouse, 18 Sirdar Road, Rayleigh
Essex
ss6 7xf

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CLS Money | Mortgage Brokers 5 star review on 6th November 2023

Lee Smith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great all the way through.”

Helpful Report

Posted 8 months ago

Hi ! Thank you for your feedback! We're delighted to hear you had a great experience with us. Your satisfaction means a lot to our team. Kind regards, Andrew at CLS Money :)

Posted 8 months ago

“Amy was extremely helpful during the mortgage process. Very communicative and did everything she could to help the process move swiftly and effectively. Would highly recommend Amy as mortgage broker. Nothing was too much effort or too much trouble.”

Helpful Report

Posted 8 months ago

Hi ! Thank you for your wonderful feedback! We're so glad to hear that Amy was able to provide such helpful and attentive support throughout the mortgage process. Your recommendation means the world to us, and we'll be sure to share your kind words with Amy. Kind regards, Gemma at CLS Money :)

Posted 8 months ago

“After having an awful experience with another broker I took a chance and made a call to CLS and thank god I did! Frankie Butt was amazing she had a full mortgage submitted within 24hrs and a mortgage offer within 4 days. Honestly the best service I have ever received. These guys are highly recommended.”

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Posted 8 months ago

Hi Francesca! Thank you for sharing your experience! We're thrilled that Frankie was able to turn things around for you so quickly and provide such outstanding service. Your recommendation means so much to us, and we're delighted we could assist you. Wishing you all the best moving forward. Kind regards, Harley at CLS Money :)

Posted 8 months ago

“Chloe and Lucy have been great at communication. This is my first time doing a remortgage. They was able to switch me from a high interest 7 per cent with Norton homes to Nationwide thank God. Bless them for That 10/10. Everything was illustrated. They were quick to respond to me calls with answers and clarification”

Helpful Report

Posted 8 months ago

Hi Ozma! Thank you so much for your kind words! We're delighted to hear that Chloe and Lucy made your remortgaging experience smooth and stress-free. Helping you secure a better rate is exactly what we're here for! We truly appreciate your feedback and wish you all the best. Kind regards, Paul at CLS Money :)

Posted 8 months ago

“Customer service is great. Easy to get in contact with and quick to reply. Very helpful throughout.”

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Posted 8 months ago

Hi Greig! Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. Your satisfaction is our top priority, and we’re always here to help. Kind regards, Nicky at CLS Money :)

Posted 8 months ago

“Dawn & Frankie thank you so much for your excellent service . You have been so helpful and always keeping me up dated knowing how worried we were . It’s been a pleasure speaking with you nothing was to much trouble . Hope you both have a lovely Christmas and thanks again x”

Helpful Report

Posted 8 months ago

HI Sharon & Robert! Thank you for your lovely review! Dawn and Frankie will be delighted to hear your kind words. We’re so glad we could help ease your worries and keep you informed. It’s been a pleasure assisting you, and we truly appreciate your thoughtfulness. Wishing you a wonderful Christmas as well! Kind regards, Gemma at CLS Money :)

Posted 8 months ago

“We dealt overall with a wonderful lady called Amy. She was so professional and polite from start to finish. The communication all the way through from Amy was fantastic. Even if there wasn't any updates, Amy would still call to inform us she was doing everything to hurry things along. As first time property buyers we didn't completely know the process, but we were guided through this all the way by CLS, with nothing seeming any trouble when we needed advice. I would highly recommend CLS ,so much so, my brother in law is currently using them for his house purchase. Thank you Amy for being so lovely, you really did make what could have been a stressful process, a smooth one.”

Helpful Report

Posted 8 months ago

Hi Fay! Thank you so much for your wonderful review! Amy will be thrilled to hear how much you appreciated her professionalism and dedication. We’re delighted that we could guide you through your first property purchase and make the process smooth and stress-free. Your recommendation means the world to us, and we’re so glad your brother-in-law has chosen to work with us too. Wishing you all the best in your new home! Kind regards, Paul at CLS Money :)

Posted 8 months ago

“great service! very friendly and so happy we were able to get a mortgage”

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Posted 8 months ago

HI ! Thank you for your lovely review! We’re so happy to have been able to help you secure your mortgage. It’s wonderful to hear you enjoyed the friendly service. Wishing you all the best in your new home! Kind regards, Harley at CLS Money :)

Posted 8 months ago

“Had mortgage from them they are the best quick and very helpful staff. Would recommend to my friend and family.”

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Posted 8 months ago

HI Mohammed! Thank you for your kind review! We’re so glad to hear you had a great experience with our team. Your recommendation means so much to us, and we’re delighted to have been able to help. Wishing you all the best! Kind regards, Nicky at CLS Money :)

Posted 8 months ago

“The team at CLS were fabulous and took all the stress out of my mortgage application and house purchase. They kept in touch regularly and kept me up to date every step of the way. They were friendly and helpful as well as providing a professional service. Special mention to Chloe, Nicole and Caitlyn. Thank you so much”

Helpful Report

Posted 8 months ago

Hi Christine! Thank you for your fantastic review! We’re so pleased to hear that Chloe, Nicole, and Caitlyn helped make your mortgage application and house purchase stress-free. It’s great to know you felt supported and well-informed throughout the process. We truly appreciate your kind words and wish you all the best in your new home! Kind regards, Andrew at CLS Money :)

Posted 8 months ago

“We used cls on recommendation and Melissa woolley. as a company they are great and Melissa was brilliant very efficient and an absolute pleasure to deal with always so happy and bubbley would 100% recommend especially Melissa.”

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Posted 8 months ago

Hi Mr & Mrs Urand! Thank you for your kind review! We’re so glad to hear you had a great experience with CLS and that Melissa made such a positive impression. Your recommendation means a lot to us, and we’ll be sure to pass on your lovely feedback to Melissa. Wishing you all the best! Kind regards, Gemma at CLS Money :)

Posted 8 months ago

“Excellent service. Extremely friendly, helpful and knowledgeable staff finding me the best deal on a mortgage. A*”

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Posted 8 months ago

Hi Stephen! Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our team. It's great to know we could help you find the best mortgage deal. We truly appreciate your kind words and are here for any future needs! Kind regards, Nicky at CLS Money :)

Posted 8 months ago

“Excellent service and such a friendly team. Lucy was the first point of contact. Chloe kept me updated. Even after completion I had excellent service from Ellen on the insurance side. I could not have asked for more. Thank you so much again for all your help.”

Helpful Report

Posted 8 months ago

Hi Carla! Thank you so much for your kind words and wonderful feedback! We're delighted to hear that Lucy, Chloe, and Ellen provided you with excellent service throughout your experience. It means a lot to us that you felt supported every step of the way. Your appreciation truly motivates our team. If you ever need assistance in the future, we’re always here to help. Thanks again! Kind regards, Nicky at CLS Money :)

Posted 8 months ago

“Amazing service and such a friendly team. Dawn and Caitlyn always made us feel at ease and kept us updated throughout the way. I could not have asked for more. Thank you so much again for all your help”

Helpful Report

Posted 8 months ago

Hi Kirsty & Stephen! Thank you for your lovely feedback! We're so glad to hear that Dawn and Caitlyn made you feel at ease and kept you well-informed throughout the process. Your kind words mean a lot to us, and we're thrilled that we could provide the service you needed. If there's anything you need in the future, please don’t hesitate to reach out. Thanks again! Kind regards, Andrew at CLS Money :)

Posted 8 months ago

“My experience with CLS was amazing. Charlie was my first point of contact who rmained with me throughout the whole process, he was attentive, he listened to understand in order to ensure I received the right product. Charlie worked closely with Lauren who made the experience even more comforting and memorable. There were moments my anxiety became more than I could bear but Lauren and Charlie did their very best to keep me calm and hopeful. Charlie and Lauren are memorable, and are a great asset to the business. I trust CLS will care for you the way you have cared for me throughout the process. I cannot thank them enough. I am elated when I received my mortgage offer. Thank you for your reassurance, kindness and empathy from day one. Charlie and Lauren, YOU ROCK!”

Helpful Report

Posted 8 months ago

Hi Tracyann! Thank you so much for your heartfelt and thoughtful feedback! We're thrilled to hear that Charlie and Lauren made such a positive impact on your experience. It’s wonderful to know they were able to provide the reassurance, kindness, and empathy you needed throughout the process. Your kind words mean the world to us, and we’re so happy we could help you secure your mortgage offer. Congratulations, and thank you again for trusting CLS. Charlie and Lauren will be overjoyed to hear your praise—you rock too! Kind regards, Paul at CLS Money :)

Posted 8 months ago

“Thank you so much to everyone at CLS, especially Frankie, Amy, Sophie and Ellie-Anne for all their help with our house purchase. It turned out to be a long, drawn out process, but their knowledge and support along the way made everything so much easier. All the services they recommended, mortgage, insurances, etc, were explained thoroughly and went through very smoothly. Any queries we had were answered promptly. A very friendly and attentive team, and we would recommend wholeheartedly!”

Helpful Report

Posted 8 months ago

HI Kim! Thank you so much for your kind words and wonderful feedback! We’re delighted that Frankie, Amy, Sophie, and Ellie-Anne could support you throughout your house purchase. It’s fantastic to hear that their knowledge, attentiveness, and friendly approach made the process easier for you. We’re also glad you found the recommended services helpful and seamless. Your recommendation means the world to us, and we’re so grateful for your trust in CLS. Wishing you all the best in your new home! Kind regards, Gemma at CLS Money :)

Posted 8 months ago

“Great service from start to finish. I would highly reccommend CLS Money, my mortgage was arranged and agreed within 24hrs! my partner referred me so is due to be paid a finders fee. During the whole purchasing cycle I have had weekly phone calls and been kept up to day with status etc”

Helpful Report

Posted 8 months ago

HI Verity! Thank you for your fantastic feedback! We’re so pleased to hear you had such a smooth experience and that your mortgage was arranged so quickly. It’s great to know you appreciated the regular updates and communication throughout the process. We’re also glad your partner could benefit from our referral program! Thank you for recommending CLS Money, and we’re here if you need anything in the future. Kind regards, Nicky at CLS Money :)

Posted 8 months ago

“I had an excellent experience with CLS Mortgage Company, thanks to the outstanding service provided by James, Jack, and Amy. From start to finish, the team was professional, attentive, and incredibly knowledgeable. James made the process smooth by explaining every step clearly, Jack was always quick to respond to any questions, and Amy ensured that all the details were handled with care and precision. They truly went above and beyond to make sure everything was completed on time and with minimal stress. I highly recommend CLS Mortgage Company to anyone seeking reliable and personalized service ☺️”

Helpful Report

Posted 8 months ago

Hi ! Thank you so much for your glowing review! We’re thrilled to hear that James, Jack, and Amy provided such an exceptional experience and made the process smooth and stress-free for you. Your kind words about their professionalism, attentiveness, and dedication mean a lot to us. We’re so grateful for your recommendation and are always here if you need assistance in the future. Thank you again! Kind regards, Andrew at CLS Money :)

Posted 8 months ago

“As a single first time buyer I was so apprehensive and worried about the whole process as I am not very experienced in the housing field , from helping me with my first time mortgage to now 5 years later helping me with a mortgage renewal and given how the cost of living has shot up , I have to say CLS have not failed me again ! They listen to you and try to accomadate to your budget requirements, worries, and their expert honest advice , CLS keeps you updated as everything progresses , communication is beyond outstanding from my experience and shall be sticking with CLS for my next renewal/remortgage etc . I find the team so professional but down to earth, explaining some of the complex terms used , I feel they where easy to approach no matter how silly I felt the question was and most importantly I felt like I could trust this lovely team ! Thank you again CLS ! Kind regards Your loyal customer Julie 🙂”

Helpful Report

Posted 8 months ago

Hi Julie! Thank you so much for your heartfelt review, Julie! It’s been an absolute pleasure assisting you over the years, and we’re delighted to hear that you’ve found our team approachable, professional, and trustworthy. Helping you navigate the process, especially during challenging times, is what we strive for, and your kind words mean the world to us. We truly value your loyalty and look forward to supporting you with your next renewal or remortgage. Please don’t hesitate to reach out with any questions—no question is ever too small! Thank you for choosing CLS Money. 😊 Kind regards, Gemma at CLS Money :)

Posted 8 months ago

“A very professional service would highly recommend. Always on hand to answer queries.”

Helpful Report

Posted 8 months ago

Hi Karl! Thank you for your lovely feedback! We’re so glad you found our service professional and helpful. It was a pleasure assisting you, and we’re always here if you need us again. Thank you for recommending CLS Money! Kind regards, Paul at CLS Money :)

Posted 8 months ago

CLS Money | Mortgage Brokers is rated 4.9 based on 3,420 reviews