Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.78

4.8 Rating 6,825 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,825 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

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“Excellent First call delivery”

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“Quick delivery and excellent product”

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“Very quick delivery very happy with company”

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“Very quick delivery”

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“Excellent service very speedy delivery well packaged”

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“The item was well packaged and arrived very quickly.”

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“Everything was as advertised I love robotics!!”

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“Very efficient service”

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“Very pleased with how easy it was to order from yourselves, swift service that I'm sure I'll use again, many thanks Mr Rogers 👍”

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“It fits the Mower we ordered it for”

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“The product is excellent unfortunately I need to send the first one back and get a refund STILL no REFUND Very poor after sales service! Mr P Hughes MBE”

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“Exceptional value for money, a powerful machine which picks up perfectly. Just what we wanted, a bagged upright not an ultra-expensive"stick". Next-day delivery included in the price. The online support is comprehensive and user-friendly. Highly recommended all round.”

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“Amazing service. Arrived the following day.”

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“Ordering was super easy, and the product when it arrived is also very good, the delivery was a slight issue, and was not 24 hrs as stated in the order, in fairness I did order it over the bank holiday weekend, but it took a week to arrive and the comms from the delivery company were not accurate, scheduled for delivery on Friday evening, the item was delivered on Sunday PM!”

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“I didn't receive the item next day as specified and the tracker did not give any details as to where my item was. This was bought as a birthday gift and I was then worried it wouldn't arrive in time, however I contacted Cleva and they apologised about the delay, gave me a discount refund and the item arrived the next day. Problems happen and it's how they are dealt with that matters👍”

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“Simple easy straight forward. Good product.”

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“unfortunately came with broken charger, charger was replaced and seems decent lawnmower, have only used twice due to charger issue, will be able to rate better next month.”