Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.78

4.8 Rating 6,833 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,833 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

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“I was delivered a 240v when I ordered a 119v. Nobody answers the phone or email to discuss”

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“Found it impossible to attach the bottom handle to the mower.Contacted Cleva about it , but no response. Only means of contact is via an on-line form”

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“Very prompt service.”

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“Fantastic lawnmower for easy of use. Simply drop and go. Best one I've had yet. Only note is you need to do edges afterwards with strimmer.”

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“Great service from Ordering to delivery all great and lawnmower is just what I needed not to big for our lawn works great way to assemble and use. Should have got one before.”

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“The Leafblower has only been used once up to now but was good. The only issue I had was that on the delivery day you had to be in to sign for the delivery. Shame you could not identify a safe place for it to be left.”

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“Great customer service, was dispatched and received in a few days! Brilliant company!”

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“Easy to order fast delivery service no damages. Working very well thankyou.”

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“Everything went well as described, delivery as described.”

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“Great, thanks - just as expected. Arrived in good time. Always dependable.”

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“Easy buying service. Great product. Very impressed all round.”

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“Order arrived by return the net day.”

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“Very good service. Delivered as promised.”

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“Did not work out the box !!! Asked for a replacement was sent a hedge cutter !!! Then asked for the correct item. Only to be sent a model not even shown on their website. Clearly an older model with less functions. Not what was ordered or paid for”

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“Good communication and quick delivery.”

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“Fast response, quick delivery and an excellent product. Having had a number of products now from Cleva, I always look at any additions to see if they can improve my gardening equipment.”

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“No problem”

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“We bought a lawnmaster directly from Cleva. This wasn't as cleva as we thought. ON first use the roller fell off. I fixed it back on but it fell off again, and I couldn't find the bolt/scree fitting to put it back. I now need to get in touch with the company and ask for the lawnmaster to be repaired or replaced. Disappointed.”