Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.77

4.8 Rating 7,012 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 7,012 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 17th July 2026

147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All straight forward no problems”

Helpful Report

“Quick and easy ordering.”

Helpful Report

“My previous L1 more packed in and no problem getting the refund as it was still under warranty”

Helpful Report

“Took one day from ordering to delivery”

Helpful Report

“After an initial error with delivery address the error was sorted very quickly and now the prud owners of a robot !!”

Helpful Report

“This just about functions. It can't find the lawn unless it lives on top of it. It has never once made it back onto the charging station even when the charging station was on the lawn. It finds more or less any reason possible to get stuck, jammed, fall off the lawn or tear up the mud. But if you place it down on the grass, watch over it and are prepared to carry it back to the charging station then it technically does it's job. I would have returned it after the first day or so but the company won't take returns if the box has been opened. Of course it isn't possible to know that it's a subpar product without opening the box. So I guess they got me there. The delivery option provided by Cleva stated 24 hours. It took 3 days. That's fine. I didn't need it in 24 hours but why even say it if you aren't going to deliver it.”

Helpful Report

“Purchased AMB16P2 prior to ordering shelter.”

Helpful Report

“quick and simple”

Helpful Report

“Very quick response to order and quick delivery”

Helpful Report

“Great service from Cleva. Highly Recommended and will order more from here.”

Helpful Report

“Buying experience is straightforward”

Helpful Report

“Easy to order and quick delivery”

Helpful Report

“Very helpful team.”

Helpful Report

“From locating on website to actual delivery was absolutely spot on.”

Helpful Report

“Powerful vac it's outstanding for carpet wood floors you get extra tools ,easy to empty, would buy again excellent quality, and the dust in my carpet was unbelievable, it filled up from all areas, of my home, just buy ,you won't be disappointed.”

Helpful Report

“Fast delivery, very pleased with the mower a d strimmer”

Helpful Report

“Great, thanks.”

Helpful Report

“Buying experience was good”

Helpful Report

“Mower arrived within a couple of days”

Helpful Report

“Customer Service from cleva was exemplary, but imfinding it impossible to release the screws holding the existing blades in place. They are a different design to normal screws Very disappointed”

Helpful Report

Cleva UK & Ireland is rated 4.8 based on 7,012 reviews