Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,723 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,723 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

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“Buying easy. Customer service shocking. Emailed support. Eventually received a response. Responded to that heard nothing since!”

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“Very good to deal with fast delivery and very good products”

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“Easy straightforward purchase, as it should be.”

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“Needed a battery for my mower. Gor it at a reasonable price and it arrived quickly.”

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“Excellent”

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“Arrived very quickly and well packaged.”

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“Product was delayed in shipment then no sign of when it might arrive. Not sure why I’ve been asked to review yet”

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“Online very straight forward delivery was within 2 days”

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“Excellent service, fast efficient as was the case in my previous issue relating to my lawn mower. An excellent company to deal with and great products too. Highly recommended.”

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“Lawn mower turned up faulty i rang customer service and the women had a wrong attitude all i needed was a wheel nut sent out and she basically said I had to wait like the rest of your customers.. instead of trying to help i felt like i was in the wrong for wanting the part that was missing off my mower. very disappointing experience.. I will say the second person that got back to me 2 days later was brilliant .. took 2 seconds and she sent me out the part which turnt up next day... could of been resolved a lot quicker”

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“Brilliant service, fast and efficient thank you”

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“All good. Very easy to deal with”

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“Like the website, everything clear and ordering was straightforward, next day delivery stated, but mine didn't arrive until the day after that, think this was a courier issue though Only used the lawnmower a couple of times, but feels very comfortable to use”