Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,723 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,723 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

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“Hi, I am still waiting for a 'free' peg driver. Customer ref S32561”

Helpful Report

Hi Mr Torode, There are two options for the L12 mower on our website, one includes the peg driver and the other doesn't. I can see from your order details that the option without the peg driver was selected, and has not been sent as a result. I have sent one out to you as a goodwill gesture. Kind Regards

“Fast despatch and delivery. No issues and will definitely be a returning customer.”

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“Easy to use website but the delivery service by Yodel was a problem!”

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“This is the third Lawnmaster tool I've purchased and your service is brilliant Thank you very much”

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“Order received the next day”

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“Ordered spare lawnmower blade Wednesday and it was delivered Friday.”

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“Nice and easy website, straight forward ordering process and a super fast delivery, if you're in a hurry to get some from Cleva, you won't be disappointed with the delivery time, that's for sure.”

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“great product, simple but effective”

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“used once , one empty of grass bag, mower stopped NEVER to work again, sent sales a video , motor switch gone, they think. Requested a credit awaiting reply monday as they dont work weekends....try telling my grass,”

Helpful Report

Hi, Thanks for leaving feedback. We're sorry that it's taken us a bit longer to get back to you than we'd like, we do operate on weekends, but we are extremely busy and are doing our best to get back to customers as soon as possible. I can see that the issue with your mower has been resolved, but if you need further assistance please let us know. Kind Regards

“Arrived in 24 hours as promised. Easy to understand and assemble. Works brilliantly.”

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“Delivery was 1 day late.”

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“Easy to follow website and no problems ordering. Arrived in record time .”

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“Excellent service, excellent quality will purchase from you again.”

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“Excellent service delivered on time and great product”

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“Smoke coming out of the engine in the first time use!”

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“Having decided on the model the order was placed EASILY delivery was next day as promised. So far complete satisfaction with performance”

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“Very helpful advice given in a friendly manner. Much help given re payment on the telephone. Delivery and products first class.”

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“Easy straight forward transaction and very fast delivery , you can't ask for more .”

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“the delivery was good and the item seems to be working well. Time will tell. The delivery service wasn't good though, as they left the parcel in a neighbours garage and fortunately, another neighbour spotted this and advised us, so we could collect it”

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“No problem with the overall experience, this is the second time I have purchased products from this company and I find them very efficient from the ordering process to the delivery arriving. Products ordered over the bank holiday weekend and arrived the first working day after.”

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Cleva UK & Ireland is rated 4.8 based on 6,723 reviews