Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,739 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

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“It’s awesome plain and simple.”

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“Easy website to use and Secure payment options.”

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“Straight forward purchase, good delivery time.”

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“Brilliant as usual”

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“Easy but longer delivery than expected due to Black Friday/Cyber Monday rush. Delivery driver pleasant and lifted package into house”

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“Very prompt delivery, no damage and easy to assemble.”

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“Not had a buying experience- I tried to buy, have paid and promised delivery- but nothing , no goods delivered. Still trying to get answers and refund”

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Thanks for leaving a reply. Due to the ongoing strikes by Royal Mail there have been delays across all courier services as they absorb the excess workload. This was especially the case over the Black Friday period, when you placed your order. We placed notifications across our website to make customers aware of this prior to ordering. I can see from ongoing correspondence that our customer service team have been in contact with you throughout the delivery process, and you should have received delivery updates from the courier. I can also see that your order has been refunded. I'm sorry if the service you received is not found to be satisfactory. Kind Regards

“My package has been purchased as a gift, so it hasn’t been used yet. The order to delivery was seamless and very fast. Well done to you and you’re delivery partners.”

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“Lawnmower arrived very quickly.”

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“Arrived within 3 days”

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“The buying experience was good.”

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“CLEVA Customer support team are fantastic, lots of issues with Couriers.. Cleva team all over it and very helpful.. Thank You”

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“Great value for money, good quality and quick delivery”

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“Very easy to order and delivered extremely quickly”

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“My friend is as delighted with her "Joey" as much as I am. Although the extra flter is an unnecessary addition as there is a spare in the box. Thank you Cleva. Joy.”

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“Buying experience was very good and prompt”

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“Excellent buying experience, ordered the item at around 7am and by midday I had the tracking information for delivery next day.”

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“Easy no problem delivered the next day”

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“Very good and easy purchase arrived very promptly next day / night. Very easy service to use and well presented .”

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“Superb service. Easy to purchase with free Next Day Delivery”

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Cleva UK & Ireland is rated 4.8 based on 6,739 reviews