Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,776 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

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“Really easy and very quick service and delivery. Will definitely use again.”

Helpful Report

“Relatively painless process to order by recommendation. The only downside is that I couldn't get the discount code to work! Product wise my only issue is that the nozzle simply will not adopt anything like a comfortable angle as the end does not rotate and the hose is very inflexible.”

Helpful Report

“Very good vacuum, great suction. The hose is a little thin so it can pinch itself shut if you don't ensure it's clear of twists, or if you stretch a little further to reach that corner, that's the only negative point I've found. Aside from that I'm very pleased, I've been using it to clear up after brickwork and plastering has been done and it's been great. I'd also recommend the pre filter, it needs to be banged off now and then to keep suction up but it stops the super fine plaster dust getting to the filter and blocking that instead.”

Helpful Report

“Royal mail made a complete mess of my delivery, Clova didn't quibble, sent out replacements right away. (via a different courier) No sooner had they done that, than RM 'found' my parcel. I offered to pay Cleva for the replacements but they said "No its fine"! You can't ask for better service than that!”

Helpful Report

“I haven't used this robotic lawn mower yet due to the rain but found customer services very helpful and would definitely buy from you again.”

Helpful Report

“Purchase very easy, delivery prompt, and customer service Sarah & Deb excellent. I decided on Cleva following recommendation from friend, and previous experience of robot mower at our last address. Will not be submitting video at this point of time as still waiting for rain to stop.”

Helpful Report

“Reasonably ok for me to order online, but I much prefer talking to a person.”

Helpful Report

“Great service, prompt and efficient 5⭐️”

Helpful Report

“Finding products and buying them is easy just follow the instructions to retailers that sell their products and its as simple as that.”

Helpful Report

“Excellent response to my enquiry and associated order. Many thanks.”

Helpful Report

“Excellent service and back up”

Helpful Report

“Stress free experience and a great product for the price”

Helpful Report

“Great mower and strummer. Charger blew up on me after three charges but I was sent a replacement with days.”

Helpful Report

“Came next day i am really impressed The dust extraction function that us controlled by switching on a power tool is a feature normally found on products in the £500 ranges from nakita dewalt etc. Its a great little tool. Powerful and the tools and accesories look well made...”