Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,771 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,771 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An amazing wee vacuum cleaner I bought the D8 .used to use an earlier model in the cleaning of rooms .your quality is outstanding. Hats off to you peeps”

Helpful Report

“DPD delivery service left a lot to be desired. Lots of misleading information about delivery. The package was left dumped on the road outside our house outside of the delivery slot, anyone could have stopped their car and picked the package up without even getting out! No notification by the driver, we were in, and only seen by us by sheer chance. Then we were informed that delivery had not taken place as we were 'missing'. Even worse got a text at midnight (!!!) telling me that the package would be delivered the next day. An utterly laughable chat conversation followed the next day that left me baffled. Later DPD explained that the 'systems' were down. Appalling buying experience from DPD.”

Helpful Report

“Excellent company, easy website, real next day and free delivery. Impossible to fault at all. Thank you well done!”

Helpful Report

“From start to finish excellent had Forgot to add code, emailed and discount returned highly recommend.”

Helpful Report

“Thanks to everyone at Cleva who dealt with my order of a Lawnmaster hover mower 33 cm. Also, the courier next day free delivery, cannot fault it once again thank you all.”

Helpful Report

“Arrived promptly easy to order”

Helpful Report

“No problem, quick delivery.”

Helpful Report

“Very good service. Easy to order. The mower arrived will packed and on time.”

Helpful Report

“Apart from delayed deliver, but that was on part of of the 40c heat….”

Helpful Report

“Great deal. Ordered it online, delivered next day. What’s not to like ? Thankyou”

Helpful Report

“No problems at all”

Helpful Report

“bought lawnmaster, money was taken from my account and emailed them several times but on the odd reply no one new anythink about it, they were keep asking for invoice number but never received it, i send email for them to call me asp and they did but still could not find order and just as i was to phone bank about transaction they called me back to say they had found bank payment, so after a lot of worry where my money had gone they had it, so lawnmaster was delivery a few days later. no very well organized”

Helpful Report

“Had an issue with delivery but customer services were very helpful.”

Helpful Report

“Buying experience excellent. Product average.”

Helpful Report

“Excellent communication and delivery. Really pleased.”

Helpful Report

“Great service, ordered one day and arrived the next.”

Helpful Report

“When I found where I could get my spare battery the site was easy to use”

Helpful Report

“Just the job”

Helpful Report

“Easy to order, fast delivery and good price.”

Helpful Report

“Good website for ordering. Rapid delivery with progress updates along the way.”

Helpful Report

Cleva UK & Ireland is rated 4.8 based on 6,771 reviews