Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.77

4.8 Rating 7,183 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 7,183 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.2 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 12th September 2026

Denise Martin

Cleva UK & Ireland 5 star review on 23rd August 2026

Mr Robert Carleton

Cleva UK & Ireland 5 star review on 17th July 2026

Denise Martin

153

Anonymous

Anonymous // 01/01/2019

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“The customer service person was very helpful. However after returning the item I had to remind them about my refund.”

Helpful Report

Hi, thanks for leaving feedback. After reading through the correspondence you had with our customer service team, I can see that you were advised that it may take a little time for our warehouse to notify us of your return, we apologise for any inconvenience this may cause. Your refund was processed immediately upon provision of proof of return.

“I cannot recommend enough. Website was easy to navigate and once decided on the product that met my needs, the buying process was very quick and straight forward. Communication re delivery was great and it arrived the next working day.”

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“Very easy process”

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“competitive and very efficient”

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“Product was delivered very promptly. Very good service.”

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“Best bagged hoover l have brought”

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“arrived on the day stated, no issues.thank you”

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“Very easy. Purchased online and received the vacuum cleaner within 2 days. It was packaged well and all recyclable packaging too.”

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“Easy to order & A quick delivery”

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“Quick delivery, and I was kept up to date about my order throughout the whole process.”

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“Easy to use website and next day delivery. Highly recommend”

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“Contacted the company by phone and ordered products nice friendly service with helpful people. 😀”

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“Unbelievably easy to use website. Product arrived the next day. Faultless service and experience. As good as it gets.”

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“Really easy to order online, cheapest price online. Really fast delivery, Yodel's delivery was just perfect. Unfortunately i can't comment on the lawnmower as i haven't been able to use it yet. It was very easy to assemble. Thank you for such an easy purchase.”

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“Good fast service, delivered the next day.”

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“Very straight forward, quick and easy”

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“Quick Delivery and Smooth Transaction”

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“Simple, arrived promptly and in a far smaller box than I expected (That's a good thibg).”

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“easy to order online and quick delivery”

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“Only had it for 2 weeks. Seems fine and powerful. Not used all the attachments yet. Goiod value and well made.”

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Cleva UK & Ireland is rated 4.8 based on 7,183 reviews