Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.77

4.8 Rating 7,011 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 7,011 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 17th July 2026

147

Anonymous

Anonymous // 01/01/2019

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“Great item,fast delivery”

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“It’s not fit for purpose. I bought based on positive YouTube review by EasyLawnMowing. My mower only just managed to cut one of my small lawns (less than 40sq m) before the battery needed recharging. Have complained to Cleva 5 days ago and followed up asking for an update, yet I still have no response which I find very unprofessional and is not the customer service I would expect.”

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“Excellent service and communication”

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“competitive cost”

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“Buying experience good and quick delivery. Shame the product doesn’t meet same expectations”

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“No problem Good”

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“Good product and well priced”

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“I ordered the wrong bags but got the information the right bags, and a refund really quick, brilliant customer service”

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“Very pleased”

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“It was easy quick and efficient.”

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“Good buying experience but not so good when things go wrong.”

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“Well worth the Money a great buy.”

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“I purchased the Lawnmaster OcuMow AMB16-400 through the Amazon Portal. The delivery was quick and faultless. I was very impressed by the recyclable packaging, and how well packed it was. The Menu control on the mower took a little mastering, but once you understand the procedure, it is simple and inputs commands without any further interaction. I was a little sceptical on how efficient the mower would be, I have never had one before, and the price I paid appeared to be in the lower price bracket of what was available. I should not have worried, build quality is good, spare blades and magnetic boundary tape is supplied should you require it, and I am very impressed with the results, and I don't need to cut the lawn. The device is programmed for every other day, it starts up, cuts and recharges throughout the day, and returns to its charging station. "Robbie" as the mower is now known, needs no supervision, amuses the cats in the nearby cat pen, and quite frankly, I do not know how we got by without him. If anybody is hesitating over the purchase, do not hesitate; it is value for money, and frees up your time for other things.”

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“Brilliant service and delivery”

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“I bought lawn mower with battery was delivered prompt very good item but battery failed I email customer service they sent out new battery great service would highly recommend”

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“Very easy and very efficient. Delivery was as promised”

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“Good experience”

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“Still waiting to hear back from customer service.”

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“Very prompt delivery. Overall very good despite the rather wanting assembly instructions.”

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“I had no need to contact customer services but the price was good, it was easy to order and the delivery was prompt.”

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Cleva UK & Ireland is rated 4.8 based on 7,011 reviews