Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,722 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,722 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

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“Prompt delivery. Good communication.”

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“Turned up okay, battery faulty. No response from 'support', just a 'we're experiencing unprecedented demand' auto response.”

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“No problems, arrived on time undamaged.”

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“Order a part I needed and it was easy to find on the website and the order process and delivery was faultless.”

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“Easy buying experience although it did take some time to arrive”

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“After purchasing the vacuum cleaner it was delivered promptly and all the packaging is recyclable. Absolutely no problems unpacking and assembling.”

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“Ordered lawnmower blade & it was delivered a few days later. Very impressed. Thank you Cleva.”

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“Easy to order on line. Communications from Cleva on order and delivery very good. Discount code and sale price made it very good value. Delivery on time and communications from Courier very good. Product easy to assemble with instructions given. Still awaiting to use it.”

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“The purchase process was perfect.”

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“Simple and no problems”

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“Customer service are only too pleased to answer queries and questions and provide advice.”

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“I’ve used this company for a number of years We have two vacuums from them both of them commercial And I can’t praise them enough One of them to have a replacement head unit which they did very swiftly and professionally The Parts was ordered a few days ago delivered within three days absolutely spot-on Highly recommended”

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“Good ordering, good discount and prompt delivery. Lawnmower seems very good so far. Pleased with my experience.”

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“Delivered within 24 hours of placing the order”

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“Delivered quickly but the item was damaged. I emailed customer service and they sent a replacement part out within a few days. Customer service was quick to respond considering it was the weekend. However having a damage item delivered wasn't great.”

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“Everything was good easy to buy and kept update with delivery”

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“First class service at affordable cost. Well done.”

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“Absolutely no problems at all. Straight forward from start to finish and product is excellent”

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“I ordered one day and the vacmaster was here the next day, I was given a one hour time slot from the delivery company which was excellent.”

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“Easy to buy and delivery spot on too.”

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Cleva UK & Ireland is rated 4.8 based on 6,722 reviews