Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.77

4.8 Rating 7,229 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 7,229 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 12th September 2026

Denise Martin

Cleva UK & Ireland 5 star review on 23rd August 2026

Mr Robert Carleton

Cleva UK & Ireland 5 star review on 17th July 2026

Denise Martin

153

Anonymous

Anonymous // 01/01/2019

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“Easy ordering experience although check twice when ordering replacement dust bags that you do select the right size- my fault, not the site but the opening is a different diameter.”

Helpful Report

“I wasn't sure how to solve our problem when a clip on the charging unit snapped. The team were amazing, replying to my email, giving details of what I needed to.purchase. The charging unit was out of stock. I requested to be notified when it was available. I got an email the next day. I ordered immediately and it came in less than 24 hours! Amazing service.”

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“Easy system and prompt service”

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“Very happy with the whole process.”

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“Very clear website, all costs upfront with no hidden extras. My item went missing in the post, I informed Cleva and another wheel was immediately sent with no questions asked, brilliant service!”

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“Easy to order part needed and not to costly”

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“Quick service and let me know all the way to delivery time,excellent service.”

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“Fast delivery.”

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“Took over a week to respond. Really really poor. The instructions were shocking.”

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“Came quicker than expected”

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“Very good service before and after I got the lawnmower.”

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“Website is very easy to use and every item clearly marked”

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“Easy site to use. Love the videos in site Different options costs explained clearly and simple. Nice to show extra blades batterys too and cost”

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“I received my easy clean a few days after ordering very impressed 👌”

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“Ultrafast delivery following simple purchase online”

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“Package arrived on time and well package, no damage, all packaging was carboard or paper and easy to recyle. Cleaner was easy to put together”

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“Web site detailing available spares was very useful completing purchase was also an easy process”

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“I ordered a vacuum from Cleva - didn’t arrive, not easy to contact them and still waiting on a refund.”