hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 31,101 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow This is not out of just a service I got for money,it’s an exceptional service from the point I placed order with incorrect Delivery address to the point I got a reply in less than 2 minutes for the email I sent to correct the address, then I was kept in touch untill it was handover with signature next day by 12pm. Tried these guys for the first time and Wow is my expression”

Helpful Report

Posted 1 year ago

Dear Vaghish, Wow! Thank you so much for your enthusiastic review! We’re thrilled to hear about your exceptional experience with our service. It's our priority to be responsive and ensure everything goes smoothly, and we're glad we could assist you promptly. Your satisfaction truly makes our efforts worthwhile! We can’t wait to serve you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Not happy! I plan ahead and have had no issues until now. Was not able to designate the week that I wanted the hamper delivered. What happened? This has not been an issue before!!!”

Helpful Report

Posted 1 year ago

Dear Marilyn, Thank you for reaching out and sharing your feedback. We're sorry to hear that you faced an issue with selecting your delivery week this time. We understand how important planning is, and we appreciate your continued support. Your comments will help us improve the experience for future orders. If you have any further questions or need assistance, please don’t hesitate to get in touch! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Fabulous choice of gifts and quality products. Delivered super fast and on time. Very happy with cheese and beer gift and so was my recipient. Would highly recommend.”

Helpful Report

Posted 1 year ago

Dear Sarah, Thank you so much for your fabulous review! We're thrilled to hear that you were happy with the gift and that it brought joy to your recipient. It’s wonderful to know that you appreciate the fast delivery and quality we strive to provide. Your recommendation means the world to us, and we can’t wait to help you create more special moments in the future! Warm wishes, Naomi (Customer Care)

Posted 1 year ago

“Such a wonderful way to give a gift. They loved it! Had so much variety with tasty treats. Recommend for so many occasions”

Helpful Report

Posted 1 year ago

Dear Joanne, Thank you for your wonderful review! We're thrilled to hear that the gift was appreciated and that you enjoyed the variety of treats. It’s fantastic to know that our hampers are perfect for so many occasions. We truly appreciate your recommendation and look forward to helping you spread joy again soon! Warm wishes, Naomi (Customer Care)

Posted 1 year ago

“It has not been delivered yet???”

Helpful Report

Posted 1 year ago

Dear Lyn, Thank you for your review! We're sorry to hear that your hamper has not been delivered yet. We understand how important timely delivery is and appreciate your patience as we look into the matter. Please rest assured that we are working to resolve this as quickly as possible. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“My parcel has been delivered to the wrong address by DPD and I can not trace it or contact DPD. Reference 15592180937014W. Please follow up And get recovered asap because it’s for Sunday”

Helpful Report

Posted 1 year ago

Dear David, We’re truly sorry to learn about the delivery issue you’ve encountered with DPD. We understand how crucial it is for your parcel to arrive on time, especially as it’s intended for a special occasion. Your experience matters to us, and we sincerely apologize for the inconvenience this has caused. We’re currently looking into this matter and will do our utmost to assist you in recovering your parcel. Please rest assured that a member of our customer care team will reach out to you shortly to help resolve this situation. Thank you for your patience and understanding during this time. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Great service. Hampers arrived on time and very happy with the contents.”

Helpful Report

Posted 1 year ago

Dear Jo, Thank you for your excellent review! We're delighted to hear that your hampers arrived on time and that you are pleased with the contents. Your satisfaction is our top priority, and we can't wait to assist you again soon. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Timely arrival. Very good quality.”

Helpful Report

Posted 1 year ago

Dear John, Thank you for your fantastic review! We're so pleased to hear that your order arrived on time and that you're happy with the quality. Your satisfaction is very important to us, and we look forward to serving you again soon. Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Gift for my mum’s birthday and she loved it.”

Helpful Report

Posted 1 year ago

Dear Luke, Thank you so much for your lovely review! We're delighted to hear that your mum loved her birthday gift. It means the world to us to know we could help make her special day even brighter. We look forward to serving you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Arrived on time and looks as described. Very happy.”

Helpful Report

Posted 1 year ago

Dear Laura, Thank you for your wonderful feedback! We’re thrilled to hear that your order arrived on time and met your expectations. Your happiness is our ultimate goal, and we’re here to help whenever you need us. Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Good service, very happy customer 😊”

Helpful Report

Posted 1 year ago

Dear Wendy, Thank you so much for your kind words! We’re thrilled to hear that you’re a very happy customer. Your satisfaction is our top priority, and we can’t wait to welcome you again in the future. Warm wishes, Nicole (Customer Care Manager)

Posted 1 year ago

“Thankyou so much for the prompt and professional service you provided. I ordered through you company from Australia to be delivered to my Granddaughter in England, so I was concerned. You provided me with up-to-date tracking and her beautiful hamper was delivered on her birthday. To say she was thrilled to receive from her grandma on her birthday was priceless and she loved the Cocktail 🍸 contents. Thank you I will certainly be using you again and recommending you to my friends and family.”

Helpful Report

Posted 1 year ago

Dear Beverley, Thank you so much for your fantastic review! We’re overjoyed to hear that your granddaughter loved her birthday hamper and that everything went smoothly from Australia to England. It’s always wonderful to know our hampers help create special moments, especially for such a lovely occasion. We appreciate your recommendation and can’t wait to assist you again in the future! Warm wishes, Nicole (Customer Care Manager)

Posted 1 year ago

“Excellent service, quality hamper delivered on the day required. Ordered in Spain for my sister in the UK. It's my 2nd time in using your service and I will continue to do so!”

Helpful Report

Posted 1 year ago

Dear Roger, Thank you so much for your excellent review! We’re delighted to hear that you had a great experience using our service once again. It's wonderful to know your sister in the UK received her hamper on the required day. Your continued trust in us means a lot! Warm wishes, Nicole (Customer Care Manager)

Posted 1 year ago

“Lovely , prompt and so very straightforward when ordered from Canada online, for a friend in UK. I will definitely be back for all my UK friends and family gift needs!”

Helpful Report

Posted 1 year ago

Dear Barbara, Thank you for your lovely review! We’re thrilled to hear that your experience ordering from Canada was so delightful and straightforward. We're excited that you’ll be back for all your gift needs for your friends and family in the UK! Your support means the world to us. Warm wishes, Naomi (Customer Care)

Posted 1 year ago

“Sent as a present. The recipient was delighted with it.”

Helpful Report

Posted 1 year ago

Dear Janet, Thank you for your wonderful review! We’re so happy to hear that the recipient was delighted with their gift. Knowing that our hampers bring joy to others is what we strive for! Warm wishes, Naomi (Customer Care)

Posted 1 year ago

“Hamper not delivered on the date requested”

Helpful Report

Posted 1 year ago

Dear Kirsteen, We’re truly sorry to hear that your hamper wasn't delivered on the requested date. We can only imagine how frustrating that must have been for you. Your experience is important to us, and we apologize for any inconvenience this may have caused. We are currently reviewing our delivery schedules to improve our service, and a member of our customer care team will reach out to assist you further. Thank you for bringing this to our attention; we appreciate your patience as we work to address your concerns. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Excellent service especially if sending from overseas.”

Helpful Report

Posted 1 year ago

Dear Nicholas, Thank you for your fantastic review! We’re thrilled to hear that you had an excellent experience with our service, especially when sending from overseas. We strive to make the process as seamless as possible, and your feedback truly motivates us! Warm wishes, Naomi (Customer Care)

Posted 1 year ago

“Excellent service. I ordered from Canada for a friend in UK and it was delivered promptly and in excellent condition. Will definitely use this company for UK friends and family gifts from here on in.”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you for your excellent review! We're delighted to hear that your order was delivered promptly and in great condition. It means so much to us that you’ll be considering our hampers for gifts to your friends and family in the UK. Your trust in our service truly motivates us! Warm wishes, Naomi (Customer Care)

Posted 1 year ago

“Really impressed with the customer service. Went above and beyond what you expect these days”

Helpful Report

Posted 1 year ago

Dear Stephen, Thank you so much for your amazing review! We're thrilled to hear that you were impressed with our customer service. Going above and beyond for our customers is what we aim for, and your kind words truly inspire us! Warm wishes, Naomi (Customer Care)

Posted 1 year ago

“The web site has a lot of choice and it's easy to order and get delivered Lots of options for all occasions”

Helpful Report

Posted 1 year ago

Dear Kim, Thank you for your wonderful review! We’re thrilled to hear that you found our website easy to navigate and enjoyed our wide selection of options for all occasions. Your satisfaction is our priority, and we’re delighted to have helped make your shopping experience enjoyable! Warm wishes, Naomi (Customer Care)

Posted 1 year ago

hampers.com is rated 4.8 based on 31,101 reviews