hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,863 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

Write Your review

Tell us how hampers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My go to for any last minute gifts as the service is so reliable and always received well by friends and family! 100% recommend as a lovely gift for anyone to enjoy (as there as so many options!)”

Helpful Report

Posted 1 year ago

Dear Louise, Thank you for your fantastic 5-star review! We're so glad to hear that you consider us your go-to for last-minute gifts. It's always a pleasure to know our reliable service and wide range of options make your gifting experience enjoyable! We truly appreciate your recommendation and look forward to helping you delight your friends and family again soon. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Our friends were delighted with the hamper received.”

Helpful Report

Posted 1 year ago

Dear Anita, Thank you for your delightful 5-star review! We're thrilled to hear that your friends were so pleased with their hamper. It's always wonderful to know our products bring joy to others! We truly appreciate your kind words and look forward to providing you with more memorable gifting experiences in the future. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Quick, reliable service, arrived on time.”

Helpful Report

Posted 1 year ago

Dear Chris, Thank you so much for your amazing 5-star review! We're thrilled that you found our service quick and reliable and that your order arrived on time. Your satisfaction is essential to us! We appreciate your support and look forward to welcoming you again soon. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Great hamper for. Daughter in Law 50 BD Thanks for next day service on the 13 th March”

Helpful Report

Posted 1 year ago

Dear Anne, Thank you so much for your wonderful 5-star review! We're thrilled to hear that the hamper was a perfect choice for your Daughter-in-Law's special day. It’s fantastic to know that our next-day service met your needs. Your support means a lot to us, and we can’t wait to assist you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Great service!”

Helpful Report

Posted 1 year ago

Dear Stephanie, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you experienced great service with us. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We truly appreciate your support and look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Great gift! Our mum loved it a lot.”

Helpful Report

Posted 1 year ago

Dear Christine, Thank you for your fantastic 5-star review! We're delighted to hear that your mum loved her gift! It’s always our aim to create memorable moments and your feedback truly brightens our day. We appreciate your support and look forward to helping you with more wonderful gifts in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“this service met expectations, as I am in the states and needed something for a friend who had passed away in England. This product was everything I wanted and more. And the timeliness was impeccable thank you.!”

Helpful Report

Posted 1 year ago

Dear Joel, Thank you for your heartfelt 5-star review! We're truly touched to hear that our service exceeded your expectations during such a difficult time. It’s a privilege to be able to assist you in honoring your friend's memory. We're thrilled our product and timely delivery met your needs. Your kind words mean a great deal to us, and we’re here to help with any future gifting needs you may have! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“My order was prepared and delivered amazingly fast, very happy and will definitely order again.”

Helpful Report

Posted 1 year ago

Dear Andrew, Thank you for your amazing 5-star review! We're thrilled to hear that your order was prepared and delivered so quickly. It’s wonderful to know that you're happy with your experience! We look forward to assisting you with your future orders and providing you with more great service! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“I was very impressed with the service, quality, price and the accurate advice provided re Hampers.com delivery time. I live in Australia and was sending it to a relative living in the UK. As a result I would be very happy to use this service again. The recipient was also delighted to receive the hamper and the contents. Many thanks,”

Helpful Report

Posted 1 year ago

Dear Mary, Thank you for your wonderful 5-star review! We're so pleased to hear that you were impressed with our service, quality, and the advice regarding the delivery time. It warms our hearts to know that both you and your relative in the UK were delighted with the hamper! We truly appreciate your kind words and look forward to serving you again in the future. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Fantastic service and quick delivery. Had to reach out to support via email for help and they were super responsive. All in all, would highly recommend.”

Helpful Report

Posted 1 year ago

Dear Abz, Thank you for your fantastic 5-star review! We're delighted to hear that you had a wonderful experience with our quick delivery and responsive support team. Your recommendation truly means a lot to us! We look forward to helping you with your future gifting needs! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“The hamper was very well received and appreciated”

Helpful Report

Posted 1 year ago

Dear Ian, Thank you for your wonderful 5-star review! We're so pleased to hear that the hamper was well received and appreciated. It’s fantastic to know that your experience with us met your expectations. Your support means a lot, and we can't wait to assist you with your future gifting needs! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“*You really must read this review* Absolutely fantastic customer service, my usual go to company (out of habit) did not offer much in the way of a man's treat, my son had passed his degree with a first and hampers.com's Real Ale and Cheese hamper fitted the required celebration, offering a good selection of beers accompanied with tasty treats. Ordering on a Thursday for a Saturday delivery was ideal for my son to enjoy his surprise whilst at home for the weekend, easy to order the website was straightforward. Delivery was confirmed for Saturday 8th, acknowledgement was received from the courier the next day to say that the hamper had been collected. Unfortunately due to no fault of hampers.com the delivery courier then sent a message stating they would deliver on the Monday! I had to therefore send a complaint into hampers com. Well they we're FANTASTIC when I explained the importance for my son to receive his gift on the specified day Naomi sorted everything out, a new order was packed, an alternative courier was arranged one who would deliver on the Sunday, and a successful delivery was made to my overjoyed son who thoughly enjoyed his hamper prior to returning to work on the Monday. Thank you so much Naomi for providing such great customer service. I will definitely be using hampers.com again, they have proved that even though something went wrong; which was not their fault, they sorted the problem out. That's a proper company with good ethics. Well done Hampers.com.”

Helpful Report

Posted 1 year ago

Dear Sharon, Thank you so much for your incredible 5-star review! We’re thrilled to hear that our Real Ale and Cheese hamper was the perfect way to celebrate your son’s achievement. It’s wonderful to know that the selection brought him joy, and we’re glad you found our website easy to use for your order. We truly appreciate your understanding regarding the delivery hiccup and are incredibly proud of Naomi for stepping up to ensure everything was resolved promptly. Your kind words mean the world to us, and we’re committed to providing excellent service. Thank you for your support, and we look forward to assisting you with more memorable gifts in the future! Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Excellent service and recipient loved the hamper. Will definitely use again.”

Helpful Report

Posted 1 year ago

Dear Rachel, Thank you for your awesome 5-star review! We’re thrilled to hear that the recipient loved the hamper and that you were satisfied with our service. Your support means so much to us, and we can’t wait to help you with your next gift! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Arrived quickly, and the receipient was pleased wiht the contents”

Helpful Report

Posted 1 year ago

Dear Rachael, Thank you so much for your fantastic 5-star review! We're delighted to hear that your recipient was pleased with the contents of the hamper. It's always wonderful to know that our products bring joy to others. We truly appreciate your support and the time you took to share your experience. Looking forward to helping you with more gifting needs in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“This was a Birthday present and was very pleased with it. It arrived safely and tracking was good”

Helpful Report

Posted 1 year ago

Dear Hilary, Thank you for your lovely 5-star review! We’re so pleased to hear that the birthday present met your expectations and that the tracking provided you with peace of mind. It’s always great to know that our delivery process is appreciated. We truly value your support and look forward to assisting you with more thoughtful gifts in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Bought this as a gift so didn't get to see it myself but my friend was happy with it the communication from first ordering to the delivery was excellent”

Helpful Report

Posted 1 year ago

Dear Linda, Thank you for your fantastic 5-star review! We're thrilled to hear that your friend was happy with the gift and that our communication met your expectations. It's so important to us that our customers feel supported throughout the ordering and delivery process. We truly appreciate your kind words and look forward to helping you with more gifting needs in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Great products and service”

Helpful Report

Posted 1 year ago

“My parents really loved the hamper and thought all of the products were to a high quality- they ate all the snacks in one day haha! All of the products came as pictured and I was very impressed with the prompt delivery. Thank you!”

Helpful Report

Posted 1 year ago

Dear Emily, Thank you for your wonderful 5-star review! We’re delighted to hear that your parents loved the hamper and enjoyed all the snacks so much that they finished them in a day—what a great sign of deliciousness! It's also fantastic to know that everything arrived as promised and that you were impressed with our prompt delivery. We truly appreciate your support and look forward to helping you celebrate more special moments in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“The hamper was bought for a leaving gift, the recipient loved it & was very grateful.”

Helpful Report

Posted 1 year ago

Dear Lynne, Thank you so much for your fantastic 5-star review! We're thrilled to hear that the hamper was a hit as a leaving gift and that the recipient appreciated it so much. It means a lot to us to be part of such special moments. We hope to have the pleasure of serving you again for future occasions! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“My mom always loves her hamper. Very easy to order & good quality. Only thing to improve would be the delivery. Notification said delivered with a signature but courier company sent a photo of the hamper being left under the mail box in the sun. Probably not a good idea as it was an English tea hamper with scones etc.”

Helpful Report

Posted 1 year ago

Dear Tracey, Thank you for your thoughtful 4-star review! We're thrilled to hear that your mom loved her hamper and that you found the ordering process easy and the quality good. Your feedback regarding the delivery is important to us, and we apologise for any inconvenience caused by the hamper being left under the mailbox. We understand how crucial proper delivery is, especially with perishable items. We appreciate your input, as it helps us improve our service. Thank you for choosing Hampers.com, and we hope to serve you (and your mom) again soon! Warm regards, Naomi (Customer Care)

Posted 1 year ago

hampers.com is rated 4.8 based on 30,863 reviews