hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,669 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, quality hamper delivered on the day required. Ordered in Spain for my sister in the UK. It's my 2nd time in using your service and I will continue to do so!”

Helpful Report

Posted 5 months ago

Dear Roger, Thank you so much for your excellent review! We’re delighted to hear that you had a great experience using our service once again. It's wonderful to know your sister in the UK received her hamper on the required day. Your continued trust in us means a lot! Warm wishes, Nicole (Customer Care Manager)

Posted 5 months ago

“Lovely , prompt and so very straightforward when ordered from Canada online, for a friend in UK. I will definitely be back for all my UK friends and family gift needs!”

Helpful Report

Posted 5 months ago

Dear Barbara, Thank you for your lovely review! We’re thrilled to hear that your experience ordering from Canada was so delightful and straightforward. We're excited that you’ll be back for all your gift needs for your friends and family in the UK! Your support means the world to us. Warm wishes, Naomi (Customer Care)

Posted 5 months ago

“Sent as a present. The recipient was delighted with it.”

Helpful Report

Posted 5 months ago

Dear Janet, Thank you for your wonderful review! We’re so happy to hear that the recipient was delighted with their gift. Knowing that our hampers bring joy to others is what we strive for! Warm wishes, Naomi (Customer Care)

Posted 5 months ago

“Hamper not delivered on the date requested”

Helpful Report

Posted 5 months ago

Dear Kirsteen, We’re truly sorry to hear that your hamper wasn't delivered on the requested date. We can only imagine how frustrating that must have been for you. Your experience is important to us, and we apologize for any inconvenience this may have caused. We are currently reviewing our delivery schedules to improve our service, and a member of our customer care team will reach out to assist you further. Thank you for bringing this to our attention; we appreciate your patience as we work to address your concerns. Warm regards, Naomi (Customer Care)

Posted 5 months ago

“Excellent service especially if sending from overseas.”

Helpful Report

Posted 5 months ago

Dear Nicholas, Thank you for your fantastic review! We’re thrilled to hear that you had an excellent experience with our service, especially when sending from overseas. We strive to make the process as seamless as possible, and your feedback truly motivates us! Warm wishes, Naomi (Customer Care)

Posted 5 months ago

“Excellent service. I ordered from Canada for a friend in UK and it was delivered promptly and in excellent condition. Will definitely use this company for UK friends and family gifts from here on in.”

Helpful Report

Posted 5 months ago

Dear valuable Customer, Thank you for your excellent review! We're delighted to hear that your order was delivered promptly and in great condition. It means so much to us that you’ll be considering our hampers for gifts to your friends and family in the UK. Your trust in our service truly motivates us! Warm wishes, Naomi (Customer Care)

Posted 5 months ago

“Really impressed with the customer service. Went above and beyond what you expect these days”

Helpful Report

Posted 5 months ago

Dear Stephen, Thank you so much for your amazing review! We're thrilled to hear that you were impressed with our customer service. Going above and beyond for our customers is what we aim for, and your kind words truly inspire us! Warm wishes, Naomi (Customer Care)

Posted 5 months ago

“The web site has a lot of choice and it's easy to order and get delivered Lots of options for all occasions”

Helpful Report

Posted 5 months ago

Dear Kim, Thank you for your wonderful review! We’re thrilled to hear that you found our website easy to navigate and enjoyed our wide selection of options for all occasions. Your satisfaction is our priority, and we’re delighted to have helped make your shopping experience enjoyable! Warm wishes, Naomi (Customer Care)

Posted 5 months ago

“I love this company , I’ve used them twice already and could not fault them . The quality of hampers , the customer service support is excellent. With having family in the UK , this service is vital when you are ordering from a different country. I would absolutely recommend them and will be using them in the near future.”

Helpful Report

Posted 5 months ago

Dear Sarah, Thank you so much for your amazing review! We're delighted to hear that you've had such positive experiences with our hampers and customer service. It's wonderful to know that we can support you in sending gifts to your family in the UK from abroad. Your recommendation means the world to us, and we look forward to serving you again soon! Warm wishes, Naomi (Customer Care)

Posted 5 months ago

“I ordered a special hamper for my sister in law in England. I live in the USA. I received updates about when the hamper would be delivered and then an actual photo of it being delivered to the correct address. My sister in law loved it! Thanks for such a smooth process! It meant a lot to me. Much appreciated!”

Helpful Report

Posted 5 months ago

Dear Lisa, Thank you for your wonderful review! We're thrilled to hear that your sister-in-law loved her hamper and that the delivery process was smooth and reassuring for you. Your satisfaction means the world to us, and we’re happy to have made this special moment possible! Warm wishes, Naomi (Customer Care)

Posted 5 months ago

“The item I had chosen as a birthday gift for my friend was the Luxury Cheeseboard Gift Hamper. It arrived in good time, in perfect condition and he was delighted with the contents.”

Helpful Report

Posted 5 months ago

Dear Linda, Thank you for your amazing review! We’re so glad to hear that the Luxury Cheeseboard Gift Hamper arrived on time and in perfect condition. It’s delightful to know your friend enjoyed the contents! Your kind words motivate us to continue providing exceptional gift hampers. Warm wishes, Team hampers.com

Posted 5 months ago

“Thankyou very much for making my mother in laws 90th birthday! She loved the hamper, a unique gift, she had lots of flowers which we knew would be the case. A great gift.”

Helpful Report

Posted 5 months ago

Dear Juli, Thank you so much for your lovely review! We're delighted to hear that the hamper made your mother-in-law's 90th birthday special. It's wonderful to know she enjoyed it alongside her beautiful flowers. Your feedback brightens our day, and we look forward to helping you celebrate many more occasions in the future. Warm wishes, Team hampers.com

Posted 5 months ago

“Very pleased”

Helpful Report

Posted 5 months ago

Dear Luciano, Thank you for your fantastic review! We're thrilled to hear that you are very pleased with your purchase. Your support means so much to us, and we look forward to bringing joy to your future gifting needs! Warm wishes, Team hampers.com

Posted 5 months ago

“My friend loved the birthday hampers I sent her! She sent me photos, and they are very done!”

Helpful Report

Posted 5 months ago

Dear Donna, Thank you for your wonderful review! We're so pleased to hear that your friend loved the birthday hampers you sent her. It's fantastic to know that the presentation impressed both of you! Your support means the world to us, and we can't wait to help you celebrate more special occasions in the future. Warm wishes, Team hampers.com

Posted 5 months ago

“It was a lovely hamper, much appreciated by our son for his birthday. The reason I gave 4 star as I feel it was a bit pricey for what was there”

Helpful Report

Posted 5 months ago

Dear Mary, Thank you for your thoughtful review! We're delighted to hear that your son appreciated his birthday hamper. We understand that pricing can be a concern, and your feedback is invaluable as we continuously strive to provide great value. We truly appreciate your support and hope to welcome you again in the future. Warm regards, Team hampers.com

Posted 5 months ago

“The Italian hamper was selected for our daughter's birthday as a reminder of her wedding there. On the Friday before its delivery was due on the Monday,p we were contacted by a very nice gentleman from the company. He wanted to apologise because the company was unable to fulfill all the advertised contents of the hamper due to their own delivery issues prior to delivery to our daughter. Would we be happy to have substituted items,choose another hamper, even if more expensive or rearrange the delivery day to allow for their delvery to arrive. We opted for substitutes! The hamper was delivered on the given day & our daughter was delighted with it. We would like to thank Hampers.com for their attention & honesty regarding the delivery problem they encountered & for their willingness to resolve the issue as best they could. Perhaps, next time a note could be added when describing hamper contents if the company are experiencing delivery issues themselves . Then giving the customer options to choose from. Hence 4 not 5 stars.”

Helpful Report

Posted 5 months ago

Dear Anne, Thank you for taking the time to share your experience with us! We're delighted to hear that your daughter loved her birthday hamper, despite the substitutions. Our team always strives to provide excellent service and communication, and your feedback about adding notes during times of delivery challenges is invaluable. We truly appreciate your understanding and support. Warm regards, Naomi (Customer Care)

Posted 5 months ago

“I use these products often. Great gifts for family and friends as I’m now living overseas. They are always delivered on time and the recipients are always happy with the contents.”

Helpful Report

Posted 5 months ago

Dear Christine, Thank you for your fantastic review! We're thrilled that our hampers have been the perfect gifts for your family and friends, even from overseas. It makes us so happy to know that deliveries are timely and that the recipients are always delighted with their goodies. Your support truly brightens our day! Warm wishes, Naomi (Customer Care)

Posted 5 months ago

“Perfect service and great quality produce. Presentation and delivery all exceptional. Made my mum very happy indeed 😁 Thank you so much xx”

Helpful Report

Posted 5 months ago

Dear Kandy, Thank you for your lovely review! We're so happy to hear that you were pleased with our service and quality produce. It's even more rewarding to know that we made your mum's day extra special! Your support means the world to us, and we can’t wait to assist you again in the future. Warm wishes, Naomi (Customer Care)

Posted 5 months ago

“Customer Service, beyond doubt, is the most efficient, courteous & helpful I have ever encountered from any Company, in all walks of on-line shopping. My last order involved replacement items which was promptly resolved & delivery on stated due date & time was achieved, & recipients were absolutely delighted. with their family hamper. Many, many thanks, as always, hampers.com.”

Helpful Report

Posted 5 months ago

Dear Francis, Thank you so much for your kind words! We are absolutely thrilled to hear that you had such a positive experience with our customer service and delivery. It’s wonderful to know that the recipients of the family hamper were delighted! Your appreciation truly motivates us to continue providing the best service possible. Warm regards, Naomi (Customer Care)

Posted 5 months ago

“Bought a hamper as a gift for a colleague on paternity leave, it was really well received, I couldn’t fault the delivery too. All in all very easy to arrange and a lovely hamper.”

Helpful Report

Posted 5 months ago

Dear Holly, Thank you for your wonderful review! We're delighted to hear that the hamper you chose was well received by your colleague. It's great to know that the delivery went smoothly and that you found the process easy. Your feedback means a lot to us and inspires our team to continue providing excellent service! Warm wishes, Naomi (Customer Care)

Posted 5 months ago

hampers.com is rated 4.8 based on 30,669 reviews