hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,672 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for the speedy delivery 😊”

Helpful Report

Posted 9 months ago

Dear Kiri, Thank you so much for the amazing 5-star review! We're thrilled to hear you appreciated the speedy delivery. Ensuring we meet our customers' expectations is our top priority, and your feedback truly makes our day! We look forward to delighting you with our service again in the future! Best wishes, Naomi (Customer Care)

Posted 9 months ago

“Excellent, quick service, delivered on time. Our friends were delighted with their gift. Will definitely use your service again.”

Helpful Report

Posted 9 months ago

Dear Joyce, Thank you for your wonderful 5-star review! We’re so pleased to hear that our service was quick and that your friends were delighted with their gift. It’s always our goal to make every experience smooth and enjoyable. We truly appreciate your support and can’t wait to assist you again for your future gifting needs! Best wishes, Naomi (Customer Care)

Posted 9 months ago

“Excellent hamper. Happy parents.”

Helpful Report

Posted 9 months ago

Dear Thomas, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that the hamper brought happiness to the parents. It's always our goal to make special moments even more memorable. We truly appreciate your support and look forward to helping you create more wonderful gifts in the future! Best wishes, Naomi (Customer Care)

Posted 9 months ago

“Great service and communication”

Helpful Report

Posted 9 months ago

Dear Daniel, Thank you for your wonderful 5-star review! We’re delighted to hear that you had a great experience with our service and communication. We always strive to provide the best for our customers, and your feedback truly brightens our day. We appreciate your support and look forward to serving you again soon! Best wishes, Naomi (Customer Care)

Posted 9 months ago

“I bought a hamper for my best friend's birthday. She was absolutely delighted with it. She loved the selection of snacks. The quality of the gin was fantastic. Happy customer!”

Helpful Report

Posted 9 months ago

Dear Katharine, Thank you so much for your amazing 5-star review! We are thrilled to hear that your best friend loved her hamper and enjoyed the selection of snacks and gin. It’s always wonderful to know that our gifts create such joy for those special occasions. We truly appreciate your kind words and look forward to helping you with more delightful gifts in the future! Best wishes, Naomi (Customer Care)

Posted 9 months ago

“The recipient loved the hamper! The only reason it doesn't have full marks is because the website doesn't allow you to add additional items (Preserve Jam was not in the original hamper I selected) or switch items out (E.g. Alcoholic for non alcoholic)”

Helpful Report

Posted 9 months ago

Dear Ruth, Thank you for your thoughtful 4-star review! We’re delighted to hear that the recipient loved the hamper. We understand your concerns regarding the limitations in customizing orders, and your feedback is invaluable as we continually seek to improve our offerings. We truly appreciate your support and hope to provide you with a smoother experience in the future! Best wishes, Naomi (Customer Care)

Posted 9 months ago

“Their selection is amazing. I chose 2 different ones to accommodate my friends different palates. They were overjoyed. Hampers were quick to respond on my change of delivery date and made my order stress free. I would definitely recommend this company and use them again. Friendly and quick response and delivery. AStar hampers.com”

Helpful Report

Posted 9 months ago

Dear Melanie, Thank you for your amazing 5-star review! We're thrilled to hear that our selection helped you find the perfect hampers to delight your friends. It’s fantastic that we could accommodate your delivery date change and make your experience stress-free. Your recommendation means a lot to us, and we can't wait to assist you again in the future! Best wishes, Naomi (Customer Care)

Posted 9 months ago

“I ordered the Gentleman's hamper for my dad's birthday - the gift exceeded expectations with a wonderful variety of sweet and savoury treats. Particular highlights included the fruit cake and fudge! I would definitely recommend this product and company.”

Helpful Report

Posted 9 months ago

Dear Penny, Thank you for your fantastic 5-star review! We’re so pleased to hear that the Gentleman's hamper exceeded your expectations and that your dad enjoyed the delightful variety of treats. It's wonderful to know the fruit cake and fudge were highlights! Your recommendation means everything to us, and we can’t wait to assist you with more gifts in the future. Best wishes, Nicole (Customer Care Manager)

Posted 9 months ago

“I wanted a hamper for a friend who only told me it was his 50th last Friday. I went online and found the perfect hamper and was able to have it delivered Sunday. Fantastic service, and my friend was absolutely delighted with the hamper. Thanks!”

Helpful Report

Posted 9 months ago

Dear Justine, Thank you for your fantastic 5-star review! We’re so glad to hear that you found the perfect hamper for your friend's 50th birthday and that we could help make it a special occasion with timely delivery. Your friend’s delight means everything to us! We appreciate your kind words and look forward to helping you celebrate more milestones in the future. Best wishes, Naomi (Customer Care)

Posted 9 months ago

Dear Justine, Thank you so much for your amazing 5-star review! We're delighted to hear that you found the perfect hamper in time for your friend's 50th birthday and that he loved it. Your kind words about our service truly make our day! We appreciate your support and look forward to helping you celebrate more special moments in the future. Best wishes, Naomi (Customer Care)

Posted 9 months ago

“Easy ordering system and prompt delivery.”

Helpful Report

Posted 9 months ago

Dear Susan, Thank you for your excellent 5-star review! We’re delighted to hear that you found our ordering system easy to navigate and that the delivery was prompt. Your satisfaction means the world to us! We appreciate your feedback and look forward to serving you again in the future. Best wishes, Naomi (Customer Care)

Posted 9 months ago

“Their customer service was pathetic. After placing my order I was sent 2 emails saying my order was incomplete. I had been charged but could not find the problem. I tried to contact hampers but no reply. I placed another order which was an exact copy. The recipient received 2 hampers on different dates. Hampers did not query this and I was charged twice!”

Helpful Report

Posted 9 months ago

Dear John, Thank you for sharing your experience with us. I’m truly sorry to hear about the issues you faced with your order and the challenges in reaching our customer service team. I understand how frustrating it must be to receive duplicate hampers without any clarification. Your feedback is invaluable, and we take your concerns seriously as they help us improve our services. I assure you that a member of our customer care team will follow up with you to address this matter and see how we can assist further. Thank you for your patience and understanding, and we hope to have the chance to provide you with a better experience in the future. Warm regards, Naomi (Customer Care)

Posted 9 months ago

“The Hamper choices are excellent. Ordering was so easy, I ordered the Champagne hamper for my sister's birthday. I live in Costa Rica, she lives in Fife, Scotland. So many sites do not allow me to order, and they will now have all my business for birthdays and holidays for my family. It arrived exactly as promised, my sister was thrilled with her gift. A definite 10/10 rating”

Helpful Report

Posted 9 months ago

Dear Lorraine, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found our hamper choices excellent and that the ordering process was easy for you from Costa Rica. It means so much to know that your sister in Fife was delighted with her gift! We truly value your support and look forward to continuing to serve you for all your future birthdays and holidays. Best wishes, Naomi (Customer Care)

Posted 9 months ago

“My best friend loved her 60th birthday gift, the packaging and contents blew her mind! Delivery was spot on and on time too! I highly recommend hampers.com for that special gift.”

Helpful Report

Posted 9 months ago

Dear F., Thank you so much for your fabulous 5-star review! We're absolutely delighted to hear that your best friend loved her 60th birthday gift, and that the packaging and contents surpassed her expectations. It’s great to know that the delivery was timely as well! We truly appreciate your high recommendation of hampers.com for special gifts, and we can’t wait to assist you again for future celebrations. Best wishes, Nicole (Customer Care Manager)

Posted 9 months ago

“I had a good choice of imaginative gifts for a 70th birthday. It was great to be kept well informed of each stage of the delivery process which was quick and efficient.”

Helpful Report

Posted 9 months ago

Dear Catherine, Thank you for your fantastic 5-star review! We're so pleased to hear that you found a wonderful selection of imaginative gifts for the 70th birthday celebration. Keeping you informed throughout the delivery process is very important to us, and we're glad you found it quick and efficient! We truly appreciate your feedback and look forward to being part of your future gifting experiences. Best wishes, Naomi (Customer Care)

Posted 9 months ago

“I bought the prosecco afternoon tea hamper for a birthday present. It didn't disappoint! Lovely hamper and delivered bang on time. Great service.”

Helpful Report

Posted 9 months ago

Dear Gemma, Thank you for your wonderful 5-star review! We're thrilled to know that the prosecco afternoon tea hamper was a hit for the birthday celebration. It's great to hear that everything arrived on time and met your expectations! We truly appreciate your kind words about our service, and we can't wait to assist you with your future gifting needs. Best wishes, Naomi (Customer Care)

Posted 9 months ago

“The Whisky and glasses hamper was a beautiful gift for my friends 70th birthday. He was thrilled to receive it. Thank you, hampers.com is my new ‘go to’ for the perfect gift.”

Helpful Report

Posted 9 months ago

Dear Kam, Thank you for your amazing 5-star review! We're thrilled to hear that the Whisky and glasses hamper made such a memorable gift for your friend's 70th birthday. It's fantastic to know that you found the perfect gift with us! We appreciate your kind words and your trust in hampers.com as your go-to gift source. We look forward to helping you celebrate many more special occasions in the future! Best wishes, Naomi (Customer Care)

Posted 9 months ago

“Outstanding service, great comms and quick delivery. Recipient very much enjoyed the hamper. Thanks!”

Helpful Report

Posted 9 months ago

Dear Kris, Thank you for your amazing 5-star review! We're delighted to hear that you had a great experience with our service and that the recipient enjoyed the hamper. Communication and swift delivery are important to us, and it’s fantastic to know we hit the mark! We really appreciate your support and hope to assist you again soon! Best wishes, Naomi (Customer Care)

Posted 9 months ago

“Lovely hampers, and lovely customer services. Im genuinely impressed, and will be using hampers.com again.”

Helpful Report

Posted 9 months ago

Dear Lisa, Thank you for your fantastic 5-star review! We're so pleased to hear that you loved our hampers and that our customer service left a positive impression. It's wonderful to know you'll be choosing hampers.com again! We truly appreciate your support and look forward to serving you in the future! Best wishes, Naomi (Customer Care)

Posted 9 months ago

“I haven’t heard from my friend yet but I imagine the contents were fine. It’s becoming more expensive to send less but again, that is the reality atm. My only complaint is that I requested the delivery for the 29th of April and the hamper was delivered on the 27th of April, thus spoiling the surprise.”

Helpful Report

Posted 9 months ago

Dear Vanessa, Thank you for your honest 3-star review! We’re glad to hear that you believe the contents of the hamper were fine, but we sincerely apologize for the early delivery which disrupted the surprise you had planned. We understand how important these moments are and appreciate your feedback on the pricing as well. Your comments help us improve our service, and we hope to provide a better experience for you in the future! Warm wishes, Naomi (Customer Care)

Posted 9 months ago

“Didn't arrive on the day I had paid for, which was a birthday - so spoiled it for the receipient”

Helpful Report

Posted 9 months ago

Dear Robert, Thank you for sharing your feedback with us. I’m truly sorry to hear that your hamper did not arrive on the birthday you had selected, and I understand how disappointing that must have been for both you and the recipient. Celebrating special moments is so important, and we regret that we let you down this time. Your experience matters to us, and we will use your comments to help improve our delivery service in the future. A member of our customer care team will reach out to discuss your concerns further and see how we can assist you. Thank you for your understanding, and we hope to have the chance to better serve you in the future. Warm regards, Naomi (Customer Care)

Posted 9 months ago

hampers.com is rated 4.8 based on 30,672 reviews