hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,981 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my wife loved it!”

Helpful Report

Posted 2 years ago

Dear Riley, Thank you for your 5* rating and feedback! We are over the moon to hear your wife loved the hamper you bought, we hope she thoroughly enjoyed her treats! Thank you for shopping with us, we look forward to your next order. Kind regards, Gemma (Customer care)

Posted 2 years ago

“Good quality products. Recipient happy with the hamper.”

Helpful Report

Posted 2 years ago

Dear Carolyn, Thank you for your 4* rating and kind feedback. We are so happy to hear that you found our products to be of good quality and your recipient was happy with the hamper. We hope they thoroughly enjoyed their goodies! Thank you for shopping with us, we hope to see you place another order. Kind regards, Gemma (Customer care)

Posted 2 years ago

“Lots of choice and reasonable pricing. Ordering and delivery easy and timely”

Helpful Report

Posted 2 years ago

Dear Gareth, Thank you for your review and 5* rating, we really appreciate it. We are thrilled to hear that you were impressed with our range, pricing and delivery service. Thank you for ordering with us, we hope to see you place another order with us soon. Kind regards, Gemma (Customer care)

Posted 2 years ago

“I ordered 2 hampers as gifts which arrived within 2 days. I was very impressed with the quality of the hampers and their contents. Unfortunately, the cool water bag in one hamper had leaked and damaged some of the contents. However, Gemma in the Customer Care Team, responded immediately and a replacement hamper was delivered the following day. I shall definitely consider Hampers.com for future gifts.”

Helpful Report

Posted 2 years ago

Dear Valued Customer, Thank you for the thoughtful 5* review. I'm sorry to hear that some contents were ruined as a result of the cool water bag leaking. I'm glad Gemma was able to assist you immediately and provide an efficient resolution. Gemma is a true asset to the customer care team. I have passed on your kind words, and she thanks you and is so pleased. Thank you for confirming that you'll use us again. We cannot wait to welcome you back. Thank you for choosing us. Kindest Regards, Nicole (Customer Care Manager)

Posted 2 years ago

“Excellent fast service with good communication on the whereabouts and delivery. Much impressed.”

Helpful Report

Posted 2 years ago

Dear valued customer, Thank you for your 5* rating and feedback, it is much appreciated. We are thrilled to hear that we gave excellent fast service and you appreciated the delivery updates. Thank you for shopping with us, we hope you do so again :) Kind regards, Gemma (Customer care)

Posted 2 years ago

“The service was easy to use and very efficient. Value for money - not sure as I'm in NZ but it seemed quite expensive for what it was.”

Helpful Report

Posted 2 years ago

Dear Marianne, Thank you for your feedback, we really appreciate your thoughts. We are thrilled to hear that you found our service easy to use and efficient. We are sorry to hear that you aren't sure is was value for money, we aim to have a large range of hampers to suit every budget so we will take your feedback into account. We hope your recipient loves their goodies! Thank you for shopping with us. Kind regards, Gemma (Customer care)

Posted 2 years ago

“Excellent from Order to Delivery”

Helpful Report

Posted 2 years ago

Dear valued customer, Thank you for your 5* rating and feedback, we really appreciate you taking the time to do so. We are so pleased to hear that you found our service to be excellent from ordering to delivering.. we hope to be able to provide you with excellent service again! Kind regards, Gemma (Customer care)

Posted 2 years ago

“Gorgeous basket, my friend really enjoyed it! Great quality and super fast delivery. Will be purchasing again”

Helpful Report

Posted 2 years ago

Dear Elena, Thank you for your 5* rating and kind feedback, we really appreciate it. We are delighted to hear that you found the basket to be gorgeous and of great quality, most importantly we are thrilled to hear that your friend really enjoyed the hamper! Thank you for shopping with us, we look forward to your next order. Kind regards, Gemma (Customer care)

Posted 2 years ago

“I appreciate that I found hampers without alcohol. The hamper was delivered exceptionally fast. I ordered the hamper one day and it was there the next day.”

Helpful Report

Posted 2 years ago

Dear Colette, Thank you so much for your feedback and 5* rating. We are delighted to hear that you found what you were looking for with needing a non-alcoholic hamper, we hope it is thoroughly enjoyed! We take pride in offering last minute gifts, whereby, a speedy delivery is necessary, so we are glad you appreciated the prompt delivery of your hamper! We hope to see you shop with us again. Kind regards, Gemma (Customer care)

Posted 2 years ago

“Great selection to choose from. Good prices. Would definitely use again”

Helpful Report

Posted 2 years ago

Dear David, Thank you for your review and 5* rating, it is much appreciated. We are thrilled to hear that you found our selection to be great and reasonably priced. We look forward to your next order with us! Kind regards, Gemma (Customer care)

Posted 2 years ago

“The service was exceptional, the items delivered perfectly matched the descriptions provided in the website, the the hamper was delivered precisely in the time interval predicted. Great service! Will use the service again and again!”

Helpful Report

Posted 2 years ago

Dear Mahinda, Thank you so much for your 5* review and feedback, we really appreciate you taking the time to do so. We are delighted to hear that you found our service exceptional and the hamper was exactly as you expected as well as the delivery time! We hope the hamper is thoroughly enjoyed, thank you for shopping with us, we look forward to your next order :) Kind regards, Gemma (Customer care)

Posted 2 years ago

“Great selection. It was nice and easy to send and the delivery was very speedy!”

Helpful Report

Posted 2 years ago

Dear Valued customer, Thank you for your 5* review and kind feedback, we really appreciate it. We are thrilled to hear that you were pleased with our selection and you found it easy to order with us! We hope your recipients enjoyed their goodies! Thank you for shopping with us. Kind regards, Gemma (Customer care)

Posted 2 years ago

“Excellent service from order to door. Wide range of choice at realistic prices, something for everyone for every occasion. Now saved as a favourite for my next occasion or just a special treat and why not 👍”

Helpful Report

Posted 2 years ago

Dear valued customer, Thank you so much for your 5* review, it is much appreciated. We are thrilled to hear that you appreciated our range of products that we have to offer and found there to be something for everyone! We strive to produce hampers that suit every occasion and individual needs and preferences, so we are delighted to hear that we have achieved this. Thank you once again, we look forward to your next order with us. Kind regards, Gemma (Customer care)

Posted 2 years ago

“Excellent service and products”

Helpful Report

Posted 2 years ago

Dear valued customer, Thank you for taking the time to share your wonderful 5-star rating for hampers.com! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with our service and products. We strive to provide the best quality hampers and exceptional customer service, so it's great to know that we met your expectations. Thank you once again for choosing hampers.com, and we look forward to serving you again in the future! Best regards, Gemma (Customer care)

Posted 2 years ago

“The food items were a good selection, however, I had to assemble the hamper and buy wrap separately in order to give it as a gift.”

Helpful Report

Posted 2 years ago

Hi there, Thank you so much for taking the time to share your feedback about hampers.com! We greatly appreciate hearing from our customers. We're thrilled to hear that you thought the hamper contained a good selection of food items. I am sincerely sorry to hear that you had to assemble and wrap the hamper yourself. I would like to know more about this so we can hopefully make things right. I have sent you an email to discuss this further. Please accept our sincerest apologies. Warmest regards, Gemma (Customer care)

Posted 2 years ago

“Fast delivery, great service”

Helpful Report

Posted 2 years ago

Dear Oksana, Thank you so much for your fantastic 5-star rating on hampers.com! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. Fast delivery, great service is what we strive for at hampers.com, and it brings us joy to know that we have succeeded in providing you with a satisfactory shopping experience. Your satisfaction is our utmost priority, and we will continue to work hard to maintain the standard of service that you have come to expect from us. Once again, thank you for your kind words. We look forward to serving you again in the future! Warm Regards, Gemma (Customer care)

Posted 2 years ago

“I sent a beautiful chocolate hamper to my niece to give her a lift before her exams start. She loved it! Great service from hampers.com. I use them often to send gifts to family in N. Ireland- I live in Canada.”

Helpful Report

Posted 2 years ago

Dear Jennifer, Thank you so much for your glowing 5-star rating of hampers.com! We truly appreciate your feedback and are thrilled to hear that you were satisfied with our service. We are delighted to know that the beautiful chocolate hamper you sent to your niece was well received and brought her some joy before her exams. It warms our hearts to hear that she loved it! It's truly an honour to have you as a loyal customer, and we are grateful for your continuous support. We are always here to provide you with excellent service and to help you send gifts to your loved ones in N. Ireland from Canada. Thank you again for choosing hampers.com. We look forward to serving you again in the future! Warm regards, Gemma (Customer care)

Posted 2 years ago

“The 2nd time I have used them and the receiver is always chuffed to bit with the contents. Great customer service, they can deliver the next day.”

Helpful Report

Posted 2 years ago

Dear Belinda, Thank you so much for your fantastic 5-star rating of hampers.com! We greatly appreciate your support and are thrilled to hear that you have chosen us for the second time. It's wonderful to know that the recipient is always extremely pleased with the contents of our hampers. We take pride in providing exceptional customer service, and it brings us joy knowing that our efforts have been noticed. With our dedication, we always strive to deliver your hampers promptly, ensuring a wonderful experience for both you and the recipient. Thank you once again for your kind words and for choosing hampers.com. We look forward to serving you again in the future! Warmest regards, Gemma (Customer care)

Posted 2 years ago

“Good products and reliable delivery and communication.”

Helpful Report

Posted 2 years ago

Dear Rosemary, Thank you so much for your 5-star rating of hampers.com! We greatly appreciate your positive feedback. Good products and reliable delivery and communication are just a few of the key factors that we prioritise to ensure customer satisfaction. Your kind words mean a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again! Best regards, Gemma (Customer care)

Posted 2 years ago

“My mother-in-law was delighted with everything in the hamper. The website was easy to use and recieved up to date emails on the progress of the order. thanks very much Lisa”

Helpful Report

Posted 2 years ago

Dear Lisa, Thank you so much for your stellar 5-star rating of hampers.com! We truly appreciate your feedback and are thrilled to hear that your mother-in-law was delighted with everything in the hamper. It is wonderful to know that the website was user-friendly for you and that you received regular emails keeping you updated on the progress of your order. Thanks very much for your kind words and recommendation! Best regards, Gemma (Customer care)

Posted 2 years ago

hampers.com is rated 4.8 based on 30,981 reviews