hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,794 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Italian hamper was selected for our daughter's birthday as a reminder of her wedding there. On the Friday before its delivery was due on the Monday,p we were contacted by a very nice gentleman from the company. He wanted to apologise because the company was unable to fulfill all the advertised contents of the hamper due to their own delivery issues prior to delivery to our daughter. Would we be happy to have substituted items,choose another hamper, even if more expensive or rearrange the delivery day to allow for their delvery to arrive. We opted for substitutes! The hamper was delivered on the given day & our daughter was delighted with it. We would like to thank Hampers.com for their attention & honesty regarding the delivery problem they encountered & for their willingness to resolve the issue as best they could. Perhaps, next time a note could be added when describing hamper contents if the company are experiencing delivery issues themselves . Then giving the customer options to choose from. Hence 4 not 5 stars.”

Helpful Report

Posted 7 months ago

Dear Anne, Thank you for taking the time to share your experience with us! We're delighted to hear that your daughter loved her birthday hamper, despite the substitutions. Our team always strives to provide excellent service and communication, and your feedback about adding notes during times of delivery challenges is invaluable. We truly appreciate your understanding and support. Warm regards, Naomi (Customer Care)

Posted 7 months ago

“I use these products often. Great gifts for family and friends as I’m now living overseas. They are always delivered on time and the recipients are always happy with the contents.”

Helpful Report

Posted 7 months ago

Dear Christine, Thank you for your fantastic review! We're thrilled that our hampers have been the perfect gifts for your family and friends, even from overseas. It makes us so happy to know that deliveries are timely and that the recipients are always delighted with their goodies. Your support truly brightens our day! Warm wishes, Naomi (Customer Care)

Posted 7 months ago

“Perfect service and great quality produce. Presentation and delivery all exceptional. Made my mum very happy indeed 😁 Thank you so much xx”

Helpful Report

Posted 7 months ago

Dear Kandy, Thank you for your lovely review! We're so happy to hear that you were pleased with our service and quality produce. It's even more rewarding to know that we made your mum's day extra special! Your support means the world to us, and we can’t wait to assist you again in the future. Warm wishes, Naomi (Customer Care)

Posted 7 months ago

“Customer Service, beyond doubt, is the most efficient, courteous & helpful I have ever encountered from any Company, in all walks of on-line shopping. My last order involved replacement items which was promptly resolved & delivery on stated due date & time was achieved, & recipients were absolutely delighted. with their family hamper. Many, many thanks, as always, hampers.com.”

Helpful Report

Posted 7 months ago

Dear Francis, Thank you so much for your kind words! We are absolutely thrilled to hear that you had such a positive experience with our customer service and delivery. It’s wonderful to know that the recipients of the family hamper were delighted! Your appreciation truly motivates us to continue providing the best service possible. Warm regards, Naomi (Customer Care)

Posted 7 months ago

“Bought a hamper as a gift for a colleague on paternity leave, it was really well received, I couldn’t fault the delivery too. All in all very easy to arrange and a lovely hamper.”

Helpful Report

Posted 7 months ago

Dear Holly, Thank you for your wonderful review! We're delighted to hear that the hamper you chose was well received by your colleague. It's great to know that the delivery went smoothly and that you found the process easy. Your feedback means a lot to us and inspires our team to continue providing excellent service! Warm wishes, Naomi (Customer Care)

Posted 7 months ago

“Great products, fast deliveryband friendly service. Top notch!”

Helpful Report

Posted 7 months ago

Dear Thomas, Thank you for your fantastic review! We're delighted to hear that you found our products top-notch and enjoyed our fast delivery and friendly service. Your satisfaction is our priority, and your kind words motivate us to keep delivering excellence. We look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 7 months ago

“Easy ordering, good choice and excellent communication of order and delivery status. The order was friends and they were delighted!”

Helpful Report

Posted 7 months ago

Dear Michael, Thank you for your wonderful review! We're thrilled to hear that you found our ordering process easy and appreciated the good selection we offer. It’s fantastic to know that your friends were delighted with their order! Your feedback truly inspires us to keep providing excellent service. We can't wait to assist you again in the future. Warm regards, Naomi (Customer Care)

Posted 7 months ago

“Really good selection of hampers with variation from the usual "wine and chocs" theme. Very easy to order from overseas and quick delivery got it there in time for the birthday! The recipeient was extremely pleased with the quality.”

Helpful Report

Posted 8 months ago

Dear Dave, Thank you so much for your fantastic review! We're thrilled to hear that you appreciated our diverse selection of hampers and that the ordering process was smooth for you from overseas. It’s great to know that your recipient loved the quality of the hamper and that it arrived just in time for the celebration! We look forward to helping you create more joyful moments in the future. Warm regards, Naomi (Customer Care)

Posted 7 months ago

“Excellent service. Good selection of hampers. Good all round”

Helpful Report

Posted 8 months ago

Dear Angela, Thank you for your excellent review! We're so happy to hear that you enjoyed our wide selection of hampers and that you found our service to be top-notch. It’s always our goal to provide a great experience from start to finish, and your feedback means the world to us! We look forward to serving you again soon. Warm regards, Naomi (Customer Care)

Posted 7 months ago

“I was delighted with the authentic produce in the Spanish hamper. It made a wonderful gift for my son and his wife who love the Mediterranean culture and food. A unique gift well received!”

Helpful Report

Posted 8 months ago

Dear Paula, Thank you for your fabulous review! We're thrilled to hear that the Spanish hamper was a delightful gift for your son and his wife. It’s wonderful to know that they enjoyed the authentic Mediterranean produce, and we’re so glad it made their day special. We appreciate your kind words and hope to assist you with more unique gift ideas in the future! Warm regards, Naomi (Customer Care)

Posted 7 months ago

“Hamper was a gift, family member very happy with it, as advertised, tracking notifications were good and received a photo of proof when delivery was made”

Helpful Report

Posted 8 months ago

Dear Maria, Thank you so much for your wonderful review! We’re delighted to hear that the hamper made your family member so happy, and that our tracking notifications kept you informed every step of the way. It’s always great to know that our delivery process adds to the joy of receiving a gift. We look forward to helping you celebrate more special occasions in the future. Warm wishes, Team hampers.com

Posted 8 months ago

“Very competively priced, but with excellent quality of contents. Proved to be a huge hit with the recipient ! I'm being pressed to order another one !!”

Helpful Report

Posted 8 months ago

Dear David, Thank you for your amazing review! We’re thrilled to hear that the hamper was a hit with your recipient and that you found our pricing competitive without compromising on quality. It’s wonderful to know you’re already being encouraged to order another! We can’t wait to help you make more special moments. Warm wishes, Team hampers.com

Posted 8 months ago

“As always, hampers.com never fails to deliver a great quality product. I live in the US and my family are still in Scotland where I am from originally and hampers.com has become my go-to gift of choice. The items in the hampers are always great quality and it makes everyone's day when they get that special gift delivered straight to their door. My sister just received the Pamper Hamper for her on her birthday and she was thrilled. I will remain a loyal and repeat customer. Thank you hampers.com!!”

Helpful Report

Posted 8 months ago

Dear Fiona, Thank you for your wonderful review! We’re so pleased to hear that hampers.com has become your go-to for thoughtful gifts, even from across the ocean. It warms our hearts to know that our hampers bring joy to your loved ones in Scotland. Your loyalty means the world to us, and we can’t wait to assist you again with your next special delivery. Best wishes, Team hampers.com

Posted 8 months ago

“Customer service via email was extremely quick and attentive, it’s nice to have a personal service. Hamper was delivered on the sooner end of the estimate. Love it.”

Helpful Report

Posted 8 months ago

Dear Hannah, Thank you for your fantastic review! We're delighted to hear that our customer service met your expectations and that your hamper arrived sooner than anticipated. It’s our pleasure to provide a personal touch, and we’re thrilled you loved your experience! We appreciate your kind words and look forward to welcoming you back soon. Warm regards, Naomi (Customer Care)

Posted 8 months ago

“Ordering of hamper was simple with precise items explained.”

Helpful Report

Posted 8 months ago

Dear Cheryl, Thank you for your kind review! We're delighted to hear that you found the ordering process simple and that our item explanations met your needs. It's always our aim to provide clarity and ease for our customers. We truly appreciate your feedback and hope to serve you again in the future! Warm wishes, Naomi (Customer Care)

Posted 8 months ago

“This hamper was given to my brother who is donating his Kidney to our cousin, he was so humbled to receive this gift even though there is no better gift that what he is doo g, it brought tears to his eyes”

Helpful Report

Posted 8 months ago

Dear Andrew, Thank you so much for your heartfelt review. We're truly touched to hear that the hamper was able to bring a moment of joy and emotion to your brother during such an extraordinary time. Acts of kindness like his are truly inspiring, and we’re honored that our gift could support that spirit. We appreciate your kind words and wish you and your family all the best. Warm wishes, Naomi (Customer Care)

Posted 8 months ago

“Lovely hamper and arrived on time and was beautifully presented”

Helpful Report

Posted 8 months ago

Dear Claire, Thank you for your wonderful review! We’re so pleased to hear that your hamper arrived on time and was beautifully presented. It’s always our goal to create an unforgettable experience for our customers. We truly appreciate your kind words and look forward to welcoming you again soon. Warm regards, Team hampers.com

Posted 8 months ago

“I ordered yet another hamper ( happy customer) but i made a mistake with delivery date. I emailed customer service on 26/7 and was responded to very promptly, my hamper was delivered the next day. Excellent customer service. Receipient very happy.”

Helpful Report

Posted 8 months ago

Dear Terry, Thank you for your fantastic review! We're thrilled to hear that our customer service team was able to assist you promptly and ensure your hamper arrived just in time. It’s wonderful to know your recipient was happy as well! We appreciate your continued support and look forward to welcoming you again soon. Warm wishes, Team hampers.com

Posted 8 months ago

“I was looking for a nice gluten free hamper to send for a special wedding anniversary. Hampers.com do have a gluten free option- but there were very limited choices and even then it was presented in a cardboard box, rather than a nice wicker hamper. When I contacted customer service, I was told they could not pack the hamper contents into a basket for me. Delivery went well but shame on Hampers.com for discriminating against people with a lifelong medical problem”

Helpful Report

Posted 8 months ago

Dear Andrew, Thank you for taking the time to share your feedback. We're truly sorry to hear that the gluten-free hamper options didn’t meet your expectations for such a special occasion. We always aim to offer a thoughtful selection to cater to all dietary needs, and we understand the importance of both presentation and variety. Our Customer Care team will be in touch with you directly to discuss your experience in more detail and explore how we can assist you. Thank you again for your review. It’s appreciated and helps us continue improving our service. Kindest Regards, Nicole (Customer Care Manager)

Posted 8 months ago

“The website was easy to use and the hampers were delivered promptly. I never saw the hampers as they were a gift for my niece. But she messaged me that they were really lovely.”

Helpful Report

Posted 8 months ago

Dear Alison, Thank you for your lovely review! We’re delighted to hear that the website was easy to navigate and that your niece enjoyed her hampers. It means so much to us to know we helped make her day special! We look forward to welcoming you again in the future. Warm regards, Team hampers.com

Posted 8 months ago

hampers.com is rated 4.8 based on 30,794 reviews