hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,952 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing experience. I ordered a hamper on a Saturday night and it was delivered on Monday. The person loved it. Thanks so much!”

Helpful Report

Posted 2 years ago

Thank you so much, Deanna, for your 5 star rating! We are so glad you and your recipient had an amazing experience. We appreciate you taking the time to leave a positive review - it's much appreciated! Thank you for shopping with us. Kind regards, Gemma (Customer care)

Posted 2 years ago

“The process was very easy, communication was good and hampers were delivered efficiently”

Helpful Report

Posted 2 years ago

Thank you so much Frances for your 5 star rating of hampers.com. We are delighted that you found the process to be very easy, communication good and the hampers delivered efficiently. Your loyalty is greatly appreciated and we thank you for choosing us. Kind regards, Gemma (Customer care)

Posted 2 years ago

“Not very impressed with the hamper average 😒”

Helpful Report

Posted 2 years ago

Dear Peter, Firstly, thank you for your feedback I’m sorry that the hamper didn’t meet your expectations, at hampers.com we always strive for the best customer experience. We take customer satisfaction seriously and will use your feedback to help improve our products. We aspire to work with the finest artisan food and drink suppliers so that we can ensure every gift hamper is to the highest possible standard. We take great pride in ensuring our hampers have great quality products in comparison to quantity. The prices of our hampers not only reflect the contents inside, but it also include the presentation, the packaging itself, along our branded hamper boxes or wicker baskets. This also includes the care that goes into the packing process which saves our customers the time of having to prepare a hamper themselves. It also includes the overall creation of our hampers, locating wonderful UK suppliers’ products which are high-quality products, including unique products that are not always readily available to the public. I hope this experience will not deter you from shopping with hampers.com again. Kind Regards Hampers.com CC team

Posted 2 years ago

“Brilliant service. Great value for money and a great range of products too.”

Helpful Report

Posted 2 years ago

“Very good first class service”

Helpful Report

Posted 2 years ago

Dear Roy, Thank you for your 5 star rating of hampers.com! We truly appreciate your custom and your kind words. It's great to know that you had a positive experience with our service and thought it was first class. Thank you again! Kind regards, Gemma (Customer care)

Posted 2 years ago

“I received my Hamper from our son & daughter in law. It was a wonderful gift. The white box was full of Christmas treats , from mince pies, Christmas chutney, very tasty cheese crackers, cheese & yummy chocolate- loved it 🎄”

Helpful Report

Posted 2 years ago

Dear Suzie, Thank you for your wonderful 5 star rating! I am so glad to read that you had a wonderful experience with the hamper you received from your son and daughter in law. I am sure the Christmas treats must have added to the festive cheer! We are so pleased you enjoyed the goodies. Kind regards, Gemma (Customer care)

Posted 2 years ago

“My daughter recommended your company and I have sent a couple of hampers since then. Each time I have been impressed with the information received and the recipients have been delighted with their gift. The website and ordering process is easy and the choice of hampers is excellent.”

Helpful Report

Posted 2 years ago

Dear Joan, Thank you so much for your excellent 5 star rating! We really appreciate you taking the time to share your experience with others. We are so pleased to hear that your daughter recommended us and that you have been a loyal customer since then. We value your continued support and are so glad to hear that both you and the recipients have been delighted with their gift. Kind regards, Gemma (Customer care)

Posted 2 years ago

“I have used Hampers.com for a few years now to deliver hampers for Christmas. The cost, delivery times and service are excellent. The recipients have always enjoyed the content so the quality must be good too.”

Helpful Report

Posted 2 years ago

Dear Philip, Thank you very much for your 5-star rating of Hampers.com! We really appreciate your loyalty as a customer, having used our services for a few years now to deliver hampers for Christmas. We are delighted to hear that you have been very pleased with the cost, delivery times and service, and more importantly that your recipients have always enjoyed the contents of the hampers! Thank you again for your kind words and for choosing Hampers.com. Kind regards, Gemma (Customer care)

Posted 2 years ago

“My Grandad lives on the other side of the world and ordered me a hamper for Christmas online from Hampers.com. There was an issue with the courier delivery, but Mohammed from Hampers.com offered the most fantastic customer service. Within 5 minutes of calling, we had the courier arranged for a resend so that Grandad's present could arrive in time for Christmas. Such compassionate and understanding customer service. I am one happy Granddaughter :)”

Helpful Report

Posted 2 years ago

Dear Ellie, Thank you for leaving a review, we really appreciate you taking the time to share your kind words. We are thrilled to hear that Mohamed was able to help resolve the courier issue so that your Grandad's gift to you will arrive in time for Christmas. I shall pass on your kind words to him! We know how important gifts are from family when you cannot see them in person, so we hope your hamper arrives promptly and you enjoy your goodies! We hope you and your family have a wonderful Christmas! :) Kind regards, Gemma (Customer care)

Posted 2 years ago

“Hampers.com have been amazing! Continuous correspondence all along the way to let us know where our hamper was and when delivery happened was so reassuring and sending this from Australia was so good! The quality of the hampers were high quality and we are so appreciative!”

Helpful Report

Posted 2 years ago

Dear Coralie, Thank you so much for taking the time to leave a review. We are thrilled to hear that you are impressed with our service and updates! We are so pleased you found the hampers to be impressive too! Thank you for shopping with us from Down Under! We hope to see you place another order with us :) Kind regards, Gemma (Customer care)

Posted 2 years ago

“This was delivered a couple of days after ordering and my daughter was pleased with it.”

Helpful Report

Posted 2 years ago

Dear Susan, Thank you for leaving us a review, it is much appreciated. We are thrilled to hear that the hamper you ordered went down a treat with your daughter, we hope she loved her goodies! Thank you for shopping with us, we hope to see you shop with us again :) Kind regards, Gemma (Customer care)

Posted 2 years ago

“Brilliant hampers, brilliant service. These are great gifts for family and friends. You and your gift are in safe hands with Hampers.com. We use them every year 👍🏻🥇”

Helpful Report

Posted 2 years ago

Dear Thomas, Thank you for your review, we really appreciate it. We are delighted to hear that you are impressed with our service and hampers. Thank you for choosing to shop with us, we love that we are able bring smiles to your loved ones each year through our hampers! We hope you continue using us for many more years to come :) Kind regards, Gemma (Customer care)

Posted 2 years ago

“Great service, prompt response to questions. Very happy to recommend hampers.com is my go to for hampers from now on.”

Helpful Report

Posted 2 years ago

Dear Jane, Thank you for your review, we are very grateful for your feedback. We are thrilled to hear that you are impressed with our service and customer care. It is great to know that you will be using us again and would recommend us! Thank you for choosing to shop with us. Kind regards, Gemma (Customer care)

Posted 2 years ago

“It brightened up the recipients day, she was so pleased with it.”

Helpful Report

Posted 2 years ago

Dear Deborah, Thank you for your review, it is much appreciated. We are thrilled to hear that the hamper you purchased brightened up your recipients day, we hope she thoroughly enjoyed her goodies! Thank you for choosing to shop with us. Kind regards, Gemma (Customer care)

Posted 2 years ago

“Informative communications. Prompt delivery and variety of choices!”

Helpful Report

Posted 2 years ago

Dear Penny, Thank you for leaving us a 5* review, we really appreciate it. We are so pleased that you are happy with our updates and range of hampers! Thank you for choosing to shop with us. Kind regards, Gemma (Customer care)

Posted 2 years ago

“The hamper arrived quickly and the recipient is delighted with everything in it.”

Helpful Report

Posted 2 years ago

Dear Rosaline, Thank you for your 5 star rating of hampers.com - we are delighted to hear that the hamper arrived quickly and that the recipient was thrilled with everything inside! We hope to see you shop with us again. Kind regards, Gemma (Customer care)

Posted 2 years ago

“I didn't think much of the website. The order was dealt with speedily and delivered on the date agreed”

Helpful Report

Posted 2 years ago

“The hampers were amazing and the items were excellent. However, I paid extra £10 for the 2 hampers to be delivered on Monday 11th of December; unfortunately, they were received on 10th. It was not the day I wanted.”