Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,713 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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English

“Excellent Service & Friendly Staff. Delivery was spot on with an excellent description”

Helpful Report

Posted 3 years ago

“Many thanks to Glynis for her help with our order, paperwork arrived this morning, there are 2 errors in the address, the correct postcode is DL12 0QG and we are in Teesdale not teeside, but that doesn't mater for the moment, but it will when delivery occurs. Thank you for the 5" distance info I can now look for a new hover which will go under the sofa's. Hopefully the 21 weeks will fly in as I can't wait to be snug as a bug on our new sofa's. Best regards and thanks Glynis, Violet F.”

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Posted 3 years ago

“Excellent service from store to fitting. No heavy sell just very good communication from the beginning Thank you”

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Posted 3 years ago

“Over the last year we have ordered beds and sofas. Our last purchase was 2 sofas, we ordered these through Glynis in the sofa department who spent quite a bit of time with us and advised us on the coordinating cushions. Glynis went out of her way was so helpf and extremely friendly through the purchase. Thank you Glynis you are a star and the sofas look fantastic 💕”

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Posted 3 years ago

“We made two visits to Claytons this week with the hope of purchasing a three-piece suite. The vast array on offer were inspected carefully and eventually a choice was made and purchased. Staff member Glynis Clipson provided helpful guidance. She was most knowledgeable and careful to tune into our thinking, so helping us in our selection. We loved the light and airy showroom and were given freedom to test all the items on display for their comfort. We recently purchased a new bathroom carpet from this firm and are happy that we chose them for the furniture for our sitting room.”

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Posted 3 years ago

“Thanks to Glynis yesterday with the Stressless chairs, very helpful and knowledgable with the range available. We are enjoying the chair we brought home and looking forward to delivery of the remainder. Thanks again.”

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Posted 3 years ago

“Friendly helpful and knowledgeable staff - high quality furniture. Very pleased with transaction from sales room to home.”

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Posted 3 years ago

“Very good service. All members of staff who I spoke to were polite and efficient. Would recommend Claytons to friends”

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Posted 3 years ago

“Very helpful, polite and professional”

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Posted 3 years ago

“Excellent service in store and with the delivery. All staff members were very friendly”

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Posted 3 years ago

“What incredible service we received from Claytons but, in particular from Glynis We needed a dual motor recliner for immediate delivery and Claytons was the only company that was able to offer us that. Glynis was kind, understanding and totally efficient. Having been able to try out the chair and then bought it late Tuesday afternoon, she arranged first delivery Wednesday and it was delivered and installed by 9.30 am. A massive thank you to Glynis for making it happen, the chair is beautifully comfortable and exactly what we needed, so much appreciated. Many thanks AES”

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Posted 3 years ago

“Excellent prompt service by delivery guys. Ian in the store was very helpful too. Fine local business”

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Posted 3 years ago

“Excellent service from the store and the delivery chaps -Very professional. Thank you!”

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Posted 3 years ago

“Excellent experience from start to finish. The 2 guys doing the delivery were excellent. I've been in the logistics/home delivery area for a major electrical retailer and fully understand the challenges these guys routinely face. I would recommend Claytons to anyone. The wardrobe fitter was also brilliant”

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Posted 3 years ago

“Everyone from showroom staff, carpet fitters and delivery men were very helpful and polite. Highly recommend”

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Posted 3 years ago

“Really good service, very knowledgeable and helpful. The delivery men were very efficient, pleasant and helpful. Thank you”

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Posted 3 years ago

“The delivery guys were really helpful and patient with dogs and kids. Great service”

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Posted 3 years ago

“Great service, would recommend to people”

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Posted 3 years ago

“Jake introduced himself at my front door. They were very organised and put dust sheets down. They kindly moved my old sofa into the conservatory and put cups on the feet. Nothing was too much trouble! They definitely went the extra mile. Excellent!”

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Posted 3 years ago

“Excellent service - Great delivery and set up service. Many thanks”

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Posted 3 years ago

Claytons Carpets is rated 4.9 based on 1,713 reviews