Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,725 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,725 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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English

“Excellent service, will certainly use again. Friendly and cheerful”

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Posted 3 years ago

“Helpful Staff instore - kept me informed of delivery Delivery men took great care of the house when bringing the sofa in and they were friendly and efficient”

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Posted 3 years ago

“Helpful staff in store. Friendly delivery men. Thank you!”

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Posted 3 years ago

“Superb, will use again - Thank you”

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Posted 3 years ago

“Great service in both store and when receiving items. Friendly, efficient service. We always use Claytons for beds and carpets and service has always been great! Thank you”

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Posted 3 years ago

“Chaps were great and really friendly, no problems and would recommend. Thanks again”

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Posted 3 years ago

“Good service in-store and delivery”

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Posted 3 years ago

“Good service from order to delivery. The delivery team were quick, efficient, friendly and helpful”

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Posted 3 years ago

“Superb customer service and the the delivery was excellent”

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Posted 3 years ago

“Excellent company to do business with , would definitely ,use them again. delivered on time no fuss just a good service.”

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Posted 3 years ago

“The team that delivered the sofas were excellent. Polite, efficient and gave very good advice about the care and upkeep of the furniture. Thank you”

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Posted 3 years ago

“In store - Helpful and gave sound advice Carpets - Very pleasant fitters - clean and tidy Furniture - Very polite and clean. They laid covers to protect the new carpet and were very careful not to knock walls”

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Posted 3 years ago

“All good! Thanks”

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Posted 3 years ago

“First class service from Ian in the bed department, clearly, he knows that choosing beds, bases and headboards is not a five-minute job and has the understanding to be around for questions but not to pester the customer. His input and advice was very much appreciated by us and we're very pleased with the purchases we made. The delivery went smoothly, despite the van breaking down and causing the delivery men a problem before they got to us, they were still very polite and helpful. Well done Claytons on the quality of your staff. Mr & Mrs C”

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Posted 3 years ago

“The Claytons staff were so helpful, the in store staff were very patient when Mother changed her mind about her original carpet colour choice. The fitters were amazing, moving furniture, preparing the surface for the new carpet, they worked quickly and efficiently. First class service, thank you Claytons”

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Posted 3 years ago

“Friendly, helpful and utterly professional service from the moment we walked up the stairs. Ian welcomed us warmly, and he totally exceeded our expectations. Nothing was too much trouble and it was a fabulous deal to boot. Thanks so much. My daughter will be over the moon!”

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Posted 3 years ago

“Hello You supplied our stressless furniture this week. Delivery period and delivery day/time as promised From placing the order to receipt of the goods we have received excellent service. Thanks Clayton’s. Andrew”

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Posted 3 years ago

“What lovely chaps!! very helpful and efficient. The furniture was assembled very quickly and all rubbish and packaging removed. Great service !!!!!! Thank you very much”

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Posted 3 years ago

“Great service from going into the shop to the delivery of the furniture 5 star service!”

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Posted 3 years ago

“From start to finish this has been a very successful experience. The staff in-store were very helpful and knowledgeable about the wardrobe units. The delivery men were courteous and friendly and the fitter explained everything clearly and asked us questions to clarify the positioning of each unit. A whole team of lovely people!”

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Posted 3 years ago

Claytons Carpets is rated 4.9 based on 1,725 reviews