Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,726 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,726 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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English

“Brilliant service, polite, helpful and efficient. Thank you very much. Plus love the sofa!”

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Posted 6 years ago

“We are long standing customers of Claytons and we like to support local business. Ian in sales department and the delivery crew always go above and beyond to please. The service is always very friendly and efficient. We will always continue to shop at Claytons”

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Posted 6 years ago

“Service in store, Ian was very helpful. Delivery, the two chaps very amicable and careful. bang on time with delivery. The joiner Paul, job well done. Thanks to everyone”

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Posted 6 years ago

“In store service fine no problems. Delivery - early so no waiting around. Liked the carpet protector to protect our carpet. Friendly staff and put sofa in situ. left everything tidy and demonstrated working of sofabed”

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Posted 6 years ago

“Competitive price, clear efficient when dealing with all staff on phone and in person. Prompt delivery and installation of products. Courteous and professional delivery staff members”

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Posted 6 years ago

“Very friendly obliging delivery staff. Could not of asked for a better service.”

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Posted 6 years ago

“I have been a customer of Claytons for many years and have always found there service excellent and staff always very nice and pleasant .The fitters are very helpful with furniture and wouldn’t have any hesitation in recommending them to anyone”

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Posted 6 years ago

“Been using Clayton's for a number of years now and each time I am delighted from start to finish. My kitchen flooring looks beautiful, thank you again for job well done.”

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Posted 6 years ago

“A company that puts the customer first. Friendly staff and exceptional service.”

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Posted 6 years ago

“All carried very professionally from placing of order to fitting.”

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Posted 6 years ago

“Jake and Steve arrived with bed and Mattresses. Friendly & very efficient. Tidied up all packaging and took it away. They both complement the excellent service you can expect from Clayton's. I must also mention Simon who helped narrow down our choices, 5 Stars to Simon aswell.”

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Posted 6 years ago

“Very helpful in store, and delivery men excellent. Thank you”

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Posted 6 years ago

“I am really satisfied with the service from all departments. The carpet fitters and the delivery men for the suite, which was difficult to get in, was excellent”

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Posted 6 years ago

“Delivery on time, men helpful and careful. Product as ordered”

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Posted 6 years ago

“Had a lot of problems with delivery. 7 Months is excessive. Then to find parts missing, with lots of excuses. However we are pleased with the end result at last!!! Delivery and fitting excellent!”

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Posted 6 years ago

“Professional and humoured delivery and installation. Excellent job. Thank you”

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Posted 6 years ago

“Very good products but the service was very unpleasant! I visit the shop today to get floor prices for my new house and the gentlemen who was assisted me almost told me that what I like was too expensive. I was very disappointed with how unprofessional he was when they have such a good name in town!”

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Posted 6 years ago

Artemis, we are disappointed with your Review. It is our policy to always try and save customers money where there are most cost effective options, this is why we buy bulk and hold such huge stocks, so that we can pass on the savings. We would always sell you, your chosen range if that is what you desire, but would also offer alternatives so that you can make an informed decision. Please feel free to call back in and we will do our best to help you, and give you Five Star Service.

Posted 6 years ago

“Really please with our new carpet. Helpful staff in store and friendly and efficient fitters.”

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Posted 6 years ago

“Excellent service from ordering to fitting”

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Posted 6 years ago

“Excellent service and brilliant that somebody comes out to double check measurements. Everyone was very professional and friendly. Would definitely use again”

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Posted 6 years ago

Claytons Carpets is rated 4.9 based on 1,726 reviews