Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,713 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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English

“Brilliant Lads. Thank You”

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Posted 3 years ago

“Good service in store. Customer is left to choose, without the "hard sell". Delivery on time and quick. Just a shame no service provided from removal of old furniture”

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Posted 3 years ago

“Jake and Steve where fantastic, very friendly and informative. We were very pleased with the service they provided. They are valuable employees. Make sure you look after them!! Thank you”

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Posted 3 years ago

“Fantastic service all round”

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Posted 3 years ago

“Salesman Matt, and Fitters Stewart & Adam delivery everything smoothly. No issues and happy with the result. Thank”

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Posted 3 years ago

“We started using Claytons this year after being let down by one of larger carpet companies , we are so glad we did and have never looked back . Mark is our contact and his customer service is first class . We have had new carpets throughout upstairs and new wooden flooring on the ground floor & very happy with both . We have an old cottage so both jobs were tricky but no trouble for the excellent fitters . The pricing & quality is excellent , the staff in the store and the fitters are both professional and helpful , nothing is too much trouble for them . I would highly recommend Clayton's to anybody , thanks again to Mark and all the team !”

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Posted 3 years ago

“Excellent service in store, fitters very quick did a brilliant job, man who came to measure was very helpful explained what we needed and how it would be fitted and joined. Would highly recommend Claytons for all carpets and furniture.”

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Posted 3 years ago

“Great suite and brilliant service including the delivery which was on time and expertly handled”

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Posted 4 years ago

“Really lovely guys. Were polite and informative, would recommend to friends and family”

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Posted 4 years ago

“Great service instore and the delivery men were polite and professional”

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Posted 4 years ago

“Very pleased with the service in store and the ease with which delivery was arranged. The delivery drivers were on time and very professional”

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Posted 4 years ago

“Excellent service on my new mattress. Claytons are very efficient and on time, thank you”

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Posted 4 years ago

“This is our second wardrobe from Claytons. We have received excellent service from the man in the showroom, delivery men and fitter. Excellent quality for an amazing price”

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Posted 4 years ago

“- Excellent service throughout - Good communication, always helpful - Delivery very good and careful”

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Posted 4 years ago

“Very impressed with the customer service in store. Prices were competitive, delivery people really good - efficient, friendly and very careful”

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Posted 4 years ago

“We travelled miles looking at loads of suites at countless stores. Ended up back at claytons yet again for a great deal on just what we wanted. 5 Star service from all the staff from sales to delivery”

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Posted 4 years ago

“Very friendly instore service. Quick and simple ordering process. Very friendly delivery service and professional and very friendly fitting service. We are disappointed the wrong door was delivered but pleased Claytons allowed the fitter to fit the ones delivered until ours arrive”

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Posted 4 years ago

“I am very happy with my claytons experience. Ian was helpful. Ordering was straight forward as was payment. Delivery was on time. Very pleasant delivery men”

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Posted 4 years ago

“Delivery was excellent. The two guys delivering were brilliant and very careful with our new suite. Thank you”

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Posted 4 years ago

“Excellent Service, start to finish”

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Posted 4 years ago

Claytons Carpets is rated 4.9 based on 1,713 reviews