Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,713 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service”

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Posted 4 years ago

“Delivery drivers were polite and friendly. The small amount of damage to the base was pointed out (could have easily been hidden) and will be rectified without us asking which is all you can ask for when these situation occur.”

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Posted 4 years ago

“Fantastic service. Fitted in the room well!”

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Posted 4 years ago

“Well what can you say, excellent service from start to finish. From ordering at the shop, communication, delivery and installation. Friendly, efficient staff, who went the extra mile to make sure that the customer was happy. Wardrobe was delivered to the bedroom, neatly stored , fitter arrived the next day, and wow, wonderful wardrobe appeared, Removed all the packaging and made sure we were very happy. Would certainly use again and reccommend to others. Thank you Claytons we will be back.”

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Posted 4 years ago

“Very pleased, very professional and friendly delivery team”

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Posted 4 years ago

“Excellent service. Friendly and prompt. Id recommend again”

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Posted 4 years ago

“great service. thank you”

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Posted 4 years ago

“Very helpful staff in store. Nothing to much trouble, polite with numerous phone calls. Jake / Steve were very polite on delivery and covered the carpets. Paul did a great job fitting the wardrobes, explained the shelf spacing”

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Posted 4 years ago

“We found the in store experience very helpful and have used Claytons many times in the past, always getting excellent service”

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Posted 4 years ago

“Extremely friendly, service great. All staff very polite. Customer service especially good due to the majority of time arranging ordering was in lockdown”

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Posted 4 years ago

“Very pleased with the service. Staff instore knowledgeable and helpful. Delivery was great, friendly and efficient”

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Posted 4 years ago

“Extremely happy with the standard of service. Staff very courteous and always ready to help”

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Posted 4 years ago

“Excellent service, polite, professional and quick”

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Posted 4 years ago

“Amazing from start to finish. Order straight forward with outstanding customer service. Delivery very friendly and professional. Highly recommend to anyone, anytime”

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Posted 4 years ago

“Excellent all round service from ordering to delivery. Would definitely recommend”

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Posted 4 years ago

“Very helpful in hard times”

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Posted 4 years ago

“Very helpful, forthcoming with advise and alternatives. Not pushy. Gave us time to choose and make up our minds. Definitely call again.”

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Posted 4 years ago

“Excellent Service.”

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Posted 4 years ago

“All the staff have been very helpful and polite. Delivery men were very good and very polite. Nothing was too much trouble for them - 5 Stars”

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Posted 4 years ago

“Delivery/Fitting has been excellent and we are please now the settees are in place. The only downside was no one phoned us to let us know the originally delivery was put back from July to September. We had to phone to chase delivery”

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Posted 4 years ago

Claytons Carpets is rated 4.9 based on 1,713 reviews