Claudio Lugli Reviews

Name: Claudio Lugli
Address: UNIT 17, 400 NORTH CIRCULAR BUSINESS PARK, GREAT CENTRAL WAY, London, London Borough of Brent
Rating: 4.77

4.8 Rating 2,306 Reviews

94 %

of reviewers recommend Claudio Lugli

4.8

Based on 2,306 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Claudio Lugli 5 star review on 3rd March 2024

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“polite and helpful over the phone”

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Posted 11 months ago

“Purchased as a gift so dont know. Although delivery good.”

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Posted 11 months ago

“Excellent quality and uniquely designed shirts at a reasonable price. Jacket quality also has unique trims, quirky or super stylish! Totally a Claudio Lugli convert. Delivery was on or before named date.”

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Posted 11 months ago

“Fantastic Shirts. Would be nice though if you could respond to emails with queries.”

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Posted 1 year ago

“Nice shirt as usual but let down by not coming in a box. For the price, it would have been nicer and also presentation counts.”

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Posted 1 year ago

“delivery was on time .love the fit and quality of the shirt”

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Posted 1 year ago

“Shirts very good Response to emails or returns very poor still waiting for response week after items received back by them Now contact made good service”

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Posted 1 year ago

“Bought the divinity shirt in Large. Nice fit and sized as expected. It certainly attracts compliments. Price was fair at discount, full price...a little pricey but I think extra dollar to look good is worthwhile. I'd rather spend extra on something unique than a run of the mill fashion bland product. Next on the list is the cherubs shirt. I've recently discovered a Claudio stockist in Cirencester so now have a local shop to view and try before I buy.... but if YOU don't, don't hesitate, I think you'll love the product. keep up the fab designs Claudio L”

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Posted 1 year ago

“Great blazers, web chat was slow to respond to a question. I needed one size up than usual.”

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Posted 1 year ago

“Excellent quality though expensive.”

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Posted 1 year ago

“Shirts are always great and good value. Unfortunately, owing to DPD we're delayed this time.”

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Posted 1 year ago

“Have bought from this company before and find them excellent to deal with although on this occasion I’ve had to return the shirt I ordered and need a larger size however haven’t had a response as yet …. Could be due to postal strike”

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Posted 1 year ago

“Received goods which is fantastic. Not very good at letting you know by email when goods are back in stock.”

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Posted 1 year ago

“Products are very good quality, May be free returns may help.”

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Posted 1 year ago

“This was an easy transaction and the whole process from order to delivery was very fast and problem free. Communication was good throughout and I was kept updated all the way through. My only complaint is with regard to the postage options. I had no option but to have a courier delivery that was going to arrive on a day when I was not at home and pay £8 for the privilige of that. I would like to see an option where you can specify a delivery to be say 3-5 days after order. Although I could specify on the delivery where the parcel could go if I wasn't in, it didn't make any difference because they didn't leave it with my neighbour, as requested, they just put it in the bin by my door. I also think the cost of P&P at £8 is a bit rich as it other companies don't charge that much to post a shirt and Royal Mail charge, for an item that size is much less. All in all good quality shirt, good customer service, bad on P&P cost and delivery options.”

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Posted 1 year ago

“Pleased with the style of the shirt. Would have got 5 stars but the shirt had a couple of marks on it so had to wash it first.”

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Posted 1 year ago

“Very nice shirts and good fit. It’s a shame that there are no shirts in the sale with 3xm size”

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Posted 1 year ago

“I have several shirts by this company as they make lovely products Just received my latest one direct from them rather from my usual shop as they don’t stock the one I wanted…it’s the usual excellent standard … only thing is it has a small what looks like an ink mark on it… didn’t notice until I was trying it on and due to the pattern on the shirt it doesn’t “jump out” on you …. Bit disappointing but I will wear it as it’s for a special event in a few days”

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Posted 1 year ago

“Shirt is excellent. Great fit, sensibly packed. Looks great. They lose a star because it arrived a day late, and for £8 delivery charges, that's not right. A shame because, as I say, A Claudio Lugli shirt is worth waiting for.”

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Posted 1 year ago

“Thoroughly satisfied with the shirt (after changing the size - my aberration!) but somewhat disappointed on the zero response on my query regarding a possible omission of elbow pads on a jacket I would like to buy.”

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Posted 1 year ago

Claudio Lugli is rated 4.8 based on 2,306 reviews