Name: Clarify Car Hire
Address: Suite 4c, Market House, Market Place, Wokingham, Wokingham
Rating: 4.89

“Fantastic service - unfortunately I had to cancel my car hire reservation due to a cancelled flight, but the customer service was brilliant (really quick and very friendly) when I requested some documentation to support my travel insurance claim. A shame I couldn't use the reservation, but I'll definitely book with Clarify the next time I need car hire.”

Helpful Report

Posted 3 years ago

Anonymous Sadly, due to certain external factors, flights are being cancelled and re-arranged, all out of our control, as a Car Hire Broker and you as a customer of the airlines! I'm pleased though that we were able to assist in your moment of need and we very much look forward to being of further assistance to you in the future. David Neal Head of Customer Services

Posted 3 years ago

“Wonderful service .no issues is to small. DAVID NEAL .EXPERT AND GREAT KNOWLEDGE OF THE PRODUCT. THANK YOU .RECOMMEND TO ALL MY FRIENDS AND FAMILY. ALL THE BEST. KIND REGARDS Amarjit chaven”

Helpful Report

Posted 3 years ago

Amarjit Chaven Thank you for your review comments, really appreciated . We do have a very experienced Customer Service Team and it's always wonderful to receive feedback about our team. Thank you also for your recommendation and we will be delighted to assist ALL your friends and family for sure and you of course...... Here's to next time..... The Clarify Car Hire Team

Posted 3 years ago

“Unfortunately It has become and is becoming rarer to come across a company which has a demonstrable first rate customer service ethic, where you are genuinely left feeling as valued customer. Clarify car Hire and David Niel excelled in its customer care service which was unbelievably helpful and considerate in dealing with our recent car hire booking, the booking process and the communication with us has been effective, clear, considerate and productive throughout. Because of this and without any hesitation that we shall use them in the future.”

Helpful Report

Posted 3 years ago

David Beddows Thank you for taking the time to share your most recent experience and for providing such an informative review. We will be thrilled to assist you again in the future and look forward to hearing from you next. Wishing you the very best for now. The Clarify Team

Posted 3 years ago

“Dealt with queries quickly. Immediately responding to emails. Great customer service. Thank You.”

Helpful Report

Posted 3 years ago

Bob Vickery Our pleasure for sure and thank you for your custom. We very much look forward to being of further assistance to you in the future. David Neal Head of Customer Services

Posted 3 years ago

“I have just returned from a holiday in Florida, in which I required a hire car. Before I went I spent weeks going through different websites and checking prices etc, to the point I was confused. I came across Clarify by accident, through an insurance site, and noticed they were based in the UK. I phoned them and they could not have been more helpful. I then booked through them. A week before I went, I needed to extend my hire by a few hours, so I called and David Neil was very helpful and talked me through what needed to be done. Everything they did was quick and simple to understand. When I arrived in Miami, the car hire company, Alamo, were ready for me and had all my paperwork signed within minutes and they did not try and sell me extras, as Clarify had taken care of all that. This was the easiest car hire experience I have had and will be using them again.”

Helpful Report

Posted 3 years ago

Calum Moir Thank you so much for sharing your experience with us. Wonderful to have received your feedback in regards to ourselves and the Car Hire Supplier. We will always be delighted to assist you in regards to all your Car Hire needs whether by just popping on our site www.clarifycarhire.co.uk or by calling our Clarify Car Hire Customer Service team 0330 222 0369. Here's to next time...... Thank you again. The Clarify Team

Posted 3 years ago

“Booked an automatic car with Clarify Car Hire and they are flexible, fast and very friendly in helping you with all the questions needed. They accept debit cards which is the main reason for choosing my holiday car with them. They ask just for 10% upfront paid with a debit card and 100euros fuel deposit rather than 99% of the competition companies asking for 2-5k to be locked on your credit card during your holidays. Many thanks to Mark Bower for helping me with booking a car for my holiday in Ireland. Highly recommended!”

Helpful Report

Posted 3 years ago

Anonymous Our pleasure ! We have an experienced Customer Service team who will always be delighted to assist you and any potential customer who would like some assistance when hiring a car. Our debit card package is a further enabler to hiring a car and this can also be tailored in regards to lower excesses and deposits if you so require. If there is anything else we can do to assist you in the future, then please feel free to contact us and we will be delighted to assist you from there. Thank you for your custom and feedback, it's really appreciated. David Neal Head of Customer Services

Posted 3 years ago

“Brilliant customer service. As I had a few bookings they spoke to me and explained everything perfectly. No problems what so ever. Cars were perfect, needed extra drivers and a baby seat. No queueing at the airport, cars waiting for us. Special thanks to Mark for answering my daft questions and thanks to David and the team for all your help. As you know I've already booked through you”

Helpful Report

Posted 3 years ago

Alison Hardman Thank you so much for sharing your experiences in using Clarify Car Hire and for providing your review, it's really appreciated by us all here. We also thank you for your continued custom and we look forward to being of further assistance to you and all your family in the future. Keep on enjoying your travels. Wishing you the very best for now. The Clarify Team

Posted 3 years ago

“Very good services,good prices,nice clean cars,highly recommended”

Helpful Report

Posted 3 years ago

Valcav Thank you so much for your review comments. We look forward to being of a further assistance to you again in the future. David Neal Head of Customer Services

Posted 3 years ago

“So helpful and made the whole process really easy and no hidden extras/costs on arrival. Would definitely use them again,”

Helpful Report

Posted 3 years ago

Barri Wonderful to hear. Thank you also for your recommendation. David Neal Head of Customer Services

Posted 3 years ago

“Very clear about charges, only rental company that do not require a Credit Card, very helpful and informative, easy to navigate website”

Helpful Report

Posted 3 years ago

Lyndsay Yes, we have a number of Car Hire Suppliers who can provide Debit Card packages, with many of these packages also providing Low Excess and Deposit amounts. When popping on to our site, we have a filter called Debit Card accepted, by clicking this, this then takes you to our Debit Card Car Hire providers. If you or any of our customers ever have any questions about Debit Card Hirer, then you are very welcome to call our Customer Services team on 0330 222 0369 and we will always be delighted to assist you. David Neal Head of Customer Services

Posted 3 years ago

“I spoke to Hannah as I wasn't clear on the extra insurance to reduce the excess. She was incredibly helpful. I hope all works as well with the actual car hire.”

Helpful Report

Posted 3 years ago

Susan Thank you for your feedback and in regards to Hannah. We will also always be here before and after your Car Hire and just a telephone call away if you need us. Wishing you a great trip and thank you for your custom. David Neal Head of Customer Services

Posted 3 years ago

“Superb customer service when we encountered a problem with the car rental agency.”

Helpful Report

Posted 3 years ago

Kevin We are here to help you for sure and great to hear that we were there when you needed us most. For all your Car Hire needs, we do very much hope that we can also be of a further assistance to you in the future. Here's to next time. David Neal Head of Customer Services

Posted 3 years ago

“Customer service from the booking agents is amazing”

Helpful Report

Posted 4 years ago

Anonymous Thank you so much for your Review Comments. We do have a very experienced Customer Service Team and we will always be delighted to assist you in the very best way we can. Whether by calling us om 0330 222 0369, speaking to us via our web chat www.clarifycarhire.co.uk or by even sending us an email to info@clarifycarhire.co.uk, we will always be there for you. We do truly appreciate your custom and we look forward to being of further assistance to you in the future. Bye for now. David Neal Head of Customer Services

Posted 4 years ago

“Excellent customer service from David he made it all so easy to book would recommend 10 out of 10”

Helpful Report

Posted 4 years ago

Elaine leigh Thank you for taking the time to provide your feedback and recommendation, it really is appreciated. We do very much hope that we can be of further assistance to you in the future in regards to all your Car Hire requirements and we look forward to assisting you in the same personal way again. Clarify Team

Posted 4 years ago

“David was brilliant! Very responsive, helped me with my options and assisted me with all my questions. Website was easy to navigate and reservation was made without any hustle and hidden fees.”

Helpful Report

Posted 4 years ago

Maria Whether through our website www.clarifycarhire.co.uk or our Customer Service Team 0330 222 0369, we will always be delighted to assist you and all our customers. By truly understanding our customer requirements, this then helps us to tailor the Car Hire Package specifically for our Customers and also to be on hand to answer questions they may have as well. One of the most important things we try to achieve is that you know exactly what your Car Hire will provide you and that there are no hidden surprises at the actual Car Hire Desk itself ! If ever in doubt or you require reassurance with your Car Hire, please contact us, and we will be thrilled to assist you again. Clarify Team

Posted 4 years ago

“I had fantastic help from David Neal when everything seemed to be going wrong in my hunt for a hire car and also problems in the payment. David was great and sorted everything for me superbly. Thank you very much.”

Helpful Report

Posted 4 years ago

William Gilliland We were delighted to be able to assist you and as you are aware from our communications, we very much look forward to being of further assistance to you in the future. Here's to next time !!! David Neal Head of Customer Services

Posted 4 years ago

“Customer service was great, had the info I needed”

Helpful Report

Posted 4 years ago

Michael Thank you for taking the time in providing your review comments. We will always do our very best to assist our customers and whether through a webchat, a telephone call to us 03302220369 call or via info@clarifycarhire.co.uk , will we always be there for you. Please feel free to visit us again, where we would be delighted to help you with all your Car Hire requirements in the future. David Neal Head of Customer Services

Posted 4 years ago

“Excellent service provided by David today, he explained everything so well and assisted me to my booking. Would highly recommend talking to these guys before you book.”

Helpful Report

Posted 4 years ago

Anonymous Thank you for your review and recommendation, this was wonderful to receive and really appreciated. On behalf of the Clarify Team, thank you for your custom.

Posted 4 years ago

“Brilliant customer service- I received fast and helpful replies to emails & refunds were issued quickly.”

Helpful Report

Posted 4 years ago

Anonymous Thank you so much for your review. We look forward to being of a further assistance to you in the future. David Neal Head of Customer Services

Posted 4 years ago

“Everything was explained to me clearly. I look forward to driving in Spain.”

Helpful Report

Posted 4 years ago

Alan We called ourselves Clarify for a reason, and it sounds like we have lived up to the name ! I hope you had a lovely time in Spain. Please feel free to contact us again in the future, we will be delighted to assist you in regards to all your Car Hire Needs. David Neal Head of Customer Services

Posted 4 years ago

Clarify Car Hire Reviews

Phone:

Email:

Location: