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Clarify Car Hire Reviews

4.9 Rating 117 Reviews

99 %

of reviewers recommend Clarify Car Hire

Company Reviews

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Phone:

0330 222 0369

Email:

info@clarifycarhire.co.uk

Location:

Suite 8, Market House Market Place,
Suite 8, Market House Market Place
Wokingham
RG40 1AP

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Clarify Car Hire 5 star review on 5th May 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, was really helpful in emails and when I called, very responsive too. So refreshing to have an excellent experience as so many companies seem to be so poor at their customer service. Thank you, I will definitely be using you again and telling others.”

Posted 1 day ago

“I went with these guys because of the reviews of their customer service, and the reviews weren't wrong. You can get through to someone instantly when you need to and they're really helpful. I wanted to switch my booking to a different type of vehicle and Mark was super helpful and did this all for me, answering all my questions. Would recommend.”

Posted 2 weeks ago

“Very nice company. Hannah has been incredible at helping me and answering emails straight after, and even calling me on the phone even though we were on Sunday. Honestly I had a seamless experience and would definitely use their services in the future”

Posted 2 months ago

“What an amazing Company to deal with!! They got me a fantastic price and when I had made an error on my booking, they cancelled my incorrect booking and made a fresh booking for me (at no extra cost) all within a couple of minutes!! Mark was so very helpful, polite and efficient....I hope his Managers' recognise his fantastic Customer Service!”

Posted 2 months ago

“Clarify were so easy to use and helpful. Customer service was fab - a phone call in the airport when I decided to add on insurance last minute because they knew when my flight would depart. They also made a claim we had to make on the insurance so easy - giving me most of the documents I needed for the claim and explaining how to do everything. Efficient, helpful and made life easy. Will always use in future for car hire.”

Posted 3 months ago

“Clarify resolved problems with car rental in Florida for elderly (87) holiday-maker, quickly and easily, at good price. Excellent helpful, friendly and swift service. Recommended.”

Posted 4 months ago

“Just returned from the Pacific North West. Spent ages trying to match our requirements but found rental car sites too complicated and limited. Clarify's site made it so simple and we quickly got a car with options we needed. Mark quickly answered additional questions we had and liaised with the rental company in Canada on our behalf. Top notch service. Would recommend to anyone and use again.”

Posted 6 months ago

Thank you Andrew for your 5 star rating for Clarify Car Hire! We are delighted to hear that we made finding a car with the bells and whistles easy for you. We are glad that you have enjoyed your experience with Clarify Car Hire and would recommend us to anyone you know. We look forward to helping you again in the future.

Posted 6 months ago

“Excellent service, everything worked very well, questions answered promptly. Throughly recommend.”

Posted 6 months ago

Hi Justin, What a great review - thank you so much - we look forward to helping you again next time you need a hire car. The Clarify Car Hire Team

Posted 6 months ago

“So impressed with the Customer Service from Clarify. We were caught up in the Air Traffic Control problem on 28th August 2023, at Heathrow. I tried to contact the car hire company (Europcar), in Valencia direct, with no luck. Mark from Clarify, came up with an excellent Plan B which worked perfectly and even saved us money. This was all very welcome at what was a very stressful time. The speed of response and individual attention was great. Car hiring can be a daunting prospect but I would have no hesitation in recommending Clarify.”

Posted 7 months ago

Hi Martin It was a pleasure. We think that its when things get more tricky that you see the true colours of a company - and we were delighted to find a solution that worked better for you than your original booking. Thank you so much for your comments. The Clarify Car Hire Team

Posted 6 months ago

“Hired a car through Clarify in July 2023 for use in Italy - had a few queries outside of the normal booking process about procedures and options etc and was always met with fast and reliable info and advice from the guys at Clarify. No nonsense or bluff from this lot - just straight honest answers. Would recommend them for car hire for decent rates and options as well. Will certainly be using them again without a doubt!”

Posted 8 months ago

Hi Chris Many thanks for your comments - it has been a pleasure to be able to assist you. We look forward to your next trip! The Clarify Car Hire Team

Posted 8 months ago

“Wanted to extend the hire period for my rental in Greece, there were a couple of complications but I'm pleased to say Mark from Clarify was able to sort it all out for me in quick time. Much appreciated and you'll see me again.”

Posted 8 months ago

Thank you so much, Andrew, for your five star rating of Clarify Car Hire! We are really pleased that Mark was able to sort out the complications regarding your rental in Greece and that everything was sorted ready for your break. Happy customers make our day! The Clarify Car Hire Team

Posted 8 months ago

“Very helpful thanks”

Posted 9 months ago

Thank you Nathan for such a great 5-star rating of Clarify Car Hire! Your feedback is very helpful and we truly appreciate it. Thanks again!

Posted 8 months ago

“At last! A company that you can book car rental through knowing that you won’t then get ripped off once you get to pick up your car. Incredible customer service from Sally. 100% would recommend Clarify Car Hire for all of your future car rentals. You have nothing to lose and peace of mind too.”

Posted 9 months ago

Hi Julia, Many thanks for your review. We do recognise that peace of mind is so important when booking a car - and have worked really hard to ensure all goes smoothly for our users when they get to the desk. Thanks also for your appreciation of Sally - both she and I are grateful to you for sharing your feedback. We look forward to helping you again in the future. The MoneyMaxim Team

Posted 9 months ago

“Helpful, professional and easy to deal with. Would use again.”

Posted 10 months ago

Thank you for your review! We very much look forward to helping you again with any further trips you plan. The Clarify Car Hire Team

Posted 10 months ago

“An excellent service we thoroughly professional staff and support”

Posted 10 months ago

“They do what they promise! Thanks!”

Posted 11 months ago

“This is the second time we have booked our rental car for Orlando with Clatify. Both times I found the staff to be very helpful and efficient. I will certainly use Clarify for our next visit.”

Clarify Car Hire 5 star review on 5th May 2023

Posted 11 months ago

“From the out set Clarify replied to my emails very quickly. I read through the booking terms and conditions and had quite a few questions. I received from Clarify a very prompt and thorough response. This meant that for the first time ever I was arranging a car rental where I understood what I was paying for and also I understood that I had no hidden pitfalls. This was so refreshing, normally arranging car hire confuses the hell out of me. I will definitely use this company again and tell my pals and family about them. Additionally dollar car rental at Albuquerque airport who I actually had the car from were great and driving to and from the airport car rental was easy. So the best car hire abroad experience that I have ever had.”

Posted 11 months ago

Thank you Mark for your comments - they are really appreciated. The service you received is exactly that we seek to provide - for every one of our users. We are also delighted that Dollar were great as well - we are careful in the providers we have so we do not let down users at any point - and they are a great partner for us. We do hope we can assist you next time you are looking for car hire The Clarify Team

Posted 11 months ago

“I required winter tyres (legally necessary in Alto Adige, Italy between November & April) & could only find them through Clarify but was unhappy when I realised that it would be a Sicily by Car car having had a very bad experience with SBC in October 2022. However, Mark Bowers of Clarify reassured me & the Seat Cupra was excellent. We drove 1,000 miles with no trouble at all. We had 4 beautiful Pirelli winter tyres. The service at the SBC desk was excellent. I now wait to see that I have not been charged for anything having returned the car unharmed but a bit dirty.”

Posted 1 year ago

“Excellant service highly recommended first class company”

Posted 1 year ago

Thank you Andrew for your 5 star rating of Clarify Car Hire! We appreciate your kind words. We at Clarify Car Hire are always striving to provide our customers with the best experience possible - and hope we can help you again in the future. Thanks again!

Posted 1 year ago

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Clarify Car Hire is rated 4.9 based on 117 reviews