Clarify Car Hire Reviews

Name: Clarify Car Hire
Address: Suite 4c, Market House, Market Place, Wokingham, Wokingham
Rating: 4.87

4.9 Rating 301 Reviews

98 %

of reviewers recommend Clarify Car Hire

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Phone:

0330 222 0369

Email:

info@clarifycarhire.co.uk

Location:

Suite 4c, Market House,
Market Place,
Wokingham
Wokingham
RG40 1AP

Clarify Car Hire 5 star review on 4th February 2025

Stephen Spurgeon

Clarify Car Hire 5 star review on 8th June 2024

Chris Balmer

Clarify Car Hire 5 star review on 5th May 2023

George

Anonymous

Anonymous // 01/01/2019

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“Perhaps not a review aimed directly at Clarify, however it was via their services I was left high and dry without a car in Zagreb. Having prebooked using a debit card option, with zero excess and paid for the additonal waiver, I was collected (late) by the company they had placed me with, driven off site to their backstreet car hire depot, then informed they would not let me take the car without me leaving a further 350 euro deposit. I was not prepared to do this so the manager told his staff my paperwork (which I had printed) was incorrect and blamed clairfy. I was then driven back and dropped at the airport. I spoke to a polite lady at clarify and was refunded my £7 deposit, however they were unable to offer me anything else until 5.30pm onwards (this was currently 1pm). I ended up paying for a taxi and two buses which took three hours and needed to do the same to get back to the airport.”

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Posted 10 months ago

Hi Luke, We could not be more devastated that you faced this situation - so much so that we have removed the company in Croatia who let you down entirely from our site. We offered the package exactly as we had been asked to by the hire firm - but you were told a different story on arrival. Whilst the hire firm have helped many other users totally successfully in the past we will not allow the possibility of a repeat of this - hence the action taken. This outcome is just so unusual - as a result of the efforts we take to avoid such instances - and we are so sorry you were impacted. The Clarify Car Hire team

Posted 10 months ago

“Absolutely perfect experience. Costumer service is 5 stars. Thank you”

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Posted 10 months ago

Hi Gonçalo, Many thanks for your comments. We really appreciate the feedback and hope your trip went well. It was pleasure helping you. The Clarify Car Hire Team

Posted 10 months ago

“Everything about the booking online was clear and quick. I can write more after my rental date”

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Posted 11 months ago

“yet to collect car but so far it all seems fine”

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Posted 1 year ago

“Excellent comments and clear advice what to do. We had complicated queries re car hire in Italy and Clarify's staff were very helpful and made it easy to 'sort the wood from the trees' . Have got no problems in highly recommending them.”

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Posted 1 year ago

Thank you so much for your comments - we are glad we could help steer you through the options you had for your trip to Tuscany and hope you have a wonderful time. The Clarify Car Hire Team

Posted 1 year ago

“The Service ist very well.”

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Posted 1 year ago

Thank you Micheal for your feedback - it is very much appreciated. The Clarify Car Hire Team

Posted 1 year ago

“I went 20 miles to collect the car and I couldn’t hire it as have 8 points on my licence but wasn’t told this.I have been called today by a lovely guy from clarify to see what happened and couldn’t apologise enough that my booking didn’t work out.Really appreciate them taking time to get in touch and talk to me not just refund or email a standard reply.Excellent customer service”

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Posted 1 year ago

Hi Lucy, Thanks for your review and for letting us know about the issue you encountered. As discussed different car hire firms have different rules - so it's always best to check whether your license will be accepted on a case by case basis. When we are made aware that there are points involved we check directly with the desk wherever possible - as sometimes its even down to local management approval! We hope we can help you again in the future The MoneyMaxim Team

Posted 1 year ago

“Mark and team are always very helpful, patient and kind when answering all my questions to do with car hire. I’m grateful they are just at the end of a phone when I need them. Many thanks”

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Posted 1 year ago

Thanks Kate We really appreciate your review, and are glad the team helped you book your car hire - as you say we are always here to help. Have a great trip. The Clarify Car Hire Team

Posted 1 year ago

“Really easy to navigate , fabulous company”

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Posted 1 year ago

Hi Thank you so much for the brilliant feedback - we are really pleased we made life easy for you. Hade a great trip. The Clarify Car Hire Team

Posted 1 year ago

“All queries answered quickly and great choice of options”

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Posted 1 year ago

Hi John, Its always a pleasure to help you - enjoy your trip! The Clarify Car Hire Team

Posted 1 year ago

“Whenever I Phone Clarify, I find the service excellent - well done and keep up the good work with Car Hire in Majorca - thank you.”

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Posted 1 year ago

Thank you for your review - helping our regular users is always a pleasure as we can catch up on their latest adventures! Enjoy your next break. The Clarify Car Hire Team

Posted 1 year ago

“A very realistic process compared to other brokers. Easy to use and accomplished what I needed”

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Posted 1 year ago

Thanks John, We do work hard to try and make everything straightforward and easy to understand and its great to get feedback such as your confirming we are on the right lines! Thanks for your review. The Clarify Car Hire Team

Posted 1 year ago

“Consistently helpful, easy to book and really decent prices. Cant recommend enough! This is my third time booking a car in Europe with Clarify, and they are my first choice every time to save hassle, money and peace of mind!”

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Posted 1 year ago

Thanks for your review Chris, and for returning yet again to book your latest rental vehicle. We look forward to helping next time too! Have a great trip. The Clarify Car Hire Team

Posted 1 year ago

“Good service”

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Posted 1 year ago

Thanks for your review - we are delighted we delivered for you The Clarify Car Hire Team

Posted 1 year ago

“Everything was perfect and especially fast. I recommend.”

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Posted 1 year ago

“Quick nand easy for booking. No hidden fees.”

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Posted 1 year ago

Hi Csaba, That's exactly as it should be - delighted we could help you and hopefully will be able to do so again in the future. Have a great trip The Clarify Car Hire Team

Posted 1 year ago

“Not only great prices but very reactive and responsive customer service team. Highly recommended!”

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Posted 1 year ago

“Good deal on car hire easy to do”

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Posted 1 year ago

“Used Clarify Car Hire again to book my annual ski trip car hire to the Dolomites in Italy, collecting from Innsbruck in March. Very excited. The website is so simple to use for comparing car hire and adding additional extras such as winter tyres. But the biggest plus point is being able to make changes to the car hire for free. I’ve saved a lot of money from when I initially booked the car hire to now. By occasionally checking to see if firms have dropped their prices. Thanks to the team!”

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Posted 1 year ago

“The staff are always quick to pick up the phone and they are very knowledgeable. It's reassuring to know that you've got everything covered with Clarify like XS insurance, cross-boarder cover etc. It avoids being mis-sold at the pick-up desk. I use Clarify for all my overseas car hire.”

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Posted 1 year ago

Clarify Car Hire is rated 4.9 based on 301 reviews