Clarify Car Hire Reviews

Name: Clarify Car Hire
Address: Suite 8, Market House Market Place, Suite 8, Market House Market Place, Wokingham
Rating: 4.91

4.9 Rating 117 Reviews

99 %

of reviewers recommend Clarify Car Hire

Visit Website

Phone:

0330 222 0369

Email:

info@clarifycarhire.co.uk

Location:

Suite 8, Market House Market Place,
Suite 8, Market House Market Place
Wokingham
RG40 1AP

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Clarify Car Hire 5 star review on 5th May 2023

George

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the service. Straight forward no hassle. Will be using again”

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Posted 1 year ago

Anonymous That's wonderful to hear. Thank you for taking the time in providing your review. We very much look forward to being of a further assistance to you again. David Neal Head of Customer Services

Posted 1 year ago

“Extremely efficient, prompt and courteous service, with very patient and friendly help in completing online applications.”

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Posted 1 year ago

AL Thank you so much for providing your review. We are always delighted to be able to assist our Customers in the very best way possible and its so pleasing to receive feedback comments like yours. Please feel free to contact us for all your Car Hire requirements in going forward and we very much look forward to being of a further assistance to you again in the future. Wishing you the very best for now. David Neal Head of Customer Services

Posted 1 year ago

“Excellant service highly recommended.”

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Posted 1 year ago

Andrew White Thank you for taking the time in regards to providing your Review Comments. We very much look forward to being of a further assistance to you. David Neal Head of Customer Services

Posted 1 year ago

“Very pleased with the help I received from Clarify. I messaged a few times asking questions before I booked a car and they couldn’t have been more helpful. I was booking a car which my son would be collecting so it was important to me that everything was in order for him. I feel happy that everything is in order for collection and would definitely recommend them.”

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Posted 1 year ago

Julie It was our pleasure and it was lovely to be able to discuss your requirements and to be able to assist you in the way that you described. Thank you also for your personal recommendation above and we look forward to tailoring all your future Car Hire requirements for you and your family members, in going forward. Here's to next time. David Neal Head of Customer Services

Posted 1 year ago

“Clear concise explanation of all aspects of car hire.”

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Posted 1 year ago

R&J Thank you so much for your review. Great to see that we are living up to our name ! We look forward to being of a further assistance to you in the future. David Neal Head of Customer Services

Posted 1 year ago

“Easy, quick and hassle free…. Plenty hire car companies to choose from and a wide selection of good quality vehicles. All in all a very good experience with clarify.”

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Posted 1 year ago

Paul Mccabe Thank you for taking the time in providing your review and your experiences to date in using Clarify Car Hire. We do very much much appreciate your custom and look forward to being of a further assistance to you in the future. Wishing you the very best for now. David Neal Head of Customer Serivces

Posted 1 year ago

“I spoke to David about car insurance in Los Angeles-I had already booked a car and paid for it through another company and just needed the insurance. But David talked me through the insurance options and then actually found a cheaper car hire deal for me. So I was able to cancel my initial booking, book with him, for about the same price as my initial booking, but this time including the car insurance. So grateful for someone to be able to explain the details of insurance. He was professional, friendly and I have already recommended them to 2 people who are about to fly to Los Angeles.”

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Posted 1 year ago

Mhairi Morrison Thank you so much for your review. We will be delighted to be have been able to tailor a package together for your specific requirements and also share with your extensive knowledge, in regards to hiring a car. Please feel free to contact us again in the future and we will be delighted to provide you again with a personal / tailored service. Enjoy your travels. The Clarify Team

Posted 1 year ago

“Very attentive customer care. David is as good as everyone says. Price is very competitive and the deposit low. I will post again once the car is picked up to let all know if the operation is as painless and smooth as expected.”

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Posted 1 year ago

James Ward Thank you for taking the time in sharing your Clarify experience to date. For sure, once you have travelled and experienced your car hire through the Supplier, please feel free to share your experience with us and we will be delighted to hear from you again. If we can assist you further in anyway, then please feel free to contact us. Wishing you the very best for now. The Clarify Team

Posted 1 year ago

“Using Clarify was a great experience from start to finish. The price was very competative and 50% less than the booking we originally had with Sixt. David was extremely helpful with my insurance concerns having been scarred in Corsica a couple of months before. We booked a standard SUV for a road trip in SW USA. At pick up there was none of the usual insurance add on nonsense and we were given a free upgrade to a BMW X4. We will definitely use Clarify in future.”

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Posted 1 year ago

Peter Thank you for providing search an informative review. We have a very experienced team here at Clarify and we will always be delighted to provide you with our knowledge and in assisting you in tailoring your Car Hire package for your specific needs. We very much look forward to being of a further assistance to you in the future. The Clarify Team

Posted 1 year ago

“Using Clarify was a hassle free experience it was so easy (and so much cheaper than going direct to the care hire provider). Everything was seamless, from point of pick-up in Spain to dropping it back. The quality of vehicle was quality and it was spotlessly clean and fuelled ready to go. I will most definitely use Clarify again. A massive thank you to all at Clarify Care Hire!”

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Posted 1 year ago

Lisa Thank you for providing a review on both Clarify Car Hire and on the Car Hire Company itself. Its great to receive your review, which covers your first contact with us and your booking experience, pricing and also your whole experience with the Car Hire Company from pick up to drop off. Its sounds like it all went tremendously well for you (which is wonderful to hear) and we very much look forward to being a further assistance to you in the future as well. Here's to next time ! David Neal Head of Customer Services.

Posted 1 year ago

“Excellent customer service and competitive prices. David, the best advisor I have worked with, helpful from start to finish, amazing person, pure pleasure”

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Posted 1 year ago

Adrian I'm very pleased to say that we do have a very experienced Customer Service Team and we will always be delighted to assist you and all our customers, in the very best way we can. We do also very much appreciate your continued custom and look forward to supporting you with all your Car Hire requirements in the future. Thank you again and enjoy your travels. The Clarify Team

Posted 1 year ago

“David who dealt with my issue was amazing! Couldn’t have asked for any improvement from him.”

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Posted 1 year ago

Mohammed Wonderful to hear that we were able to assist you in the way that you described. If you do have any questions during the booking stage, leading up until your car hire or even after your car hire has finished, then you are always very welcome to contact us. Thank you for your custom and we look forward to being of a further assistance to you in the future. The Clarify Team

Posted 1 year ago

“Great service and price every time! Many thanks!”

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Posted 1 year ago

Di Sherlock Its always a pleasure to assist both you and your husband and thank you for your continued custom as well. We will always be here for you, in regards to anything you need. Please free to pop onto our site www.clarifycarhire.co.uk at anytime or call us on 0330 222 0369 and we will always be delighted to assist you. Wishing you the very best for now. David Neal Head of Customer Services

Posted 1 year ago

“David was very helpful in securing me the car hire that I was looking for even though the first deal fell thru. Excellent service. Regards L.Lloyd.”

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Posted 1 year ago

Leslie Lloyd What ever happens, we are here to help ! We do have very good relationships with the Car Hire Suppliers and we will always be on hand to assist you in the very best way we can. Thank you for your custom and we look forward to being of a further assistance to you in the future as well. Enjoy your travels. The Clarify Team

Posted 1 year ago

“David, who is The Head of Customer Service at your company (boy did I get lucky), really took the time to walk me through every step of the car reservation process. It took awhile-like over an hour but he stuck with me. I only have a debit card I can use for my rental in Ireland so it was more challenging but David's kindness really made the difference. Thank you!!”

Helpful Report

Posted 1 year ago

David Claxton Thank you for your review. All our Customer Service Team are here to help all our customers in tailoring the right car hire package for their requirements. We are offer so many different packages for Credit and Debit Card Hire, No & Low Excess / Deposit Hires, Optional / Independent Excess Insurance, Winter Tyres options and so much more ! Really pleased that we were able to assist you in the way that you described and if you do need any further assistance in the future, then you are just a click way by popping onto our website or by telephoning us on 0330 222 0369 . Take care for now. The Clarify Team

Posted 1 year ago

“Have used Clarify on three occasions and can't recommend them highly enough. Good advice and customer service are second to none. Had no hesitation in recommending to friends.”

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Posted 1 year ago

John McDonough Thank you so much for your continued custom and it is always a pleasure to assist you. We do also truly appreciate the fact that you have also introduced us to your friends and look forward to assisting you all in the very best way, in the future as well. Here's to your future travels. David Neal Head of Customer Services

Posted 1 year ago

“Efficient service from Clarify- no fuss with the booking, and a very helpful and promt bit of assistance after I made an error with pickup timings. Overall, a smooth experience. Thank you.”

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Posted 1 year ago

Charlie Andrews Our Pleasure.... We are here to keep an eye for you as well! Really pleased that all went so well for you. Wishing you the very best for now. David Neal Head of Customer Services

Posted 1 year ago

“At the last minute the timing of our flights to and from Spain changed. Clarify were very helpful in sorting the timings out with the car rental company with no additional cost. Matter was also dealt with very promptly.”

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Posted 1 year ago

Nicholas Wade Thank you so much for taking the time to share your review. Many Car Hire Suppliers have varying definitions on being "Late", but very pleasing that we were able to assist you on this occasion in regards to this. Please feel free to save us to your favourites and we will be delighted to assist you with all your Car Hire requirements in the future. Wishing you the very best for now. David Neal Head of Customer Services

Posted 1 year ago

“I would like to genuinely and sincerely thank David, Mark and all the team at Clarify for a most professional and brilliant service I received when booking my rental car. David and his team went above and beyond in every way possible in demonstrating a first class service taking time to go through everything with me. Thanks again to you David , Mark and all the team at Clarify for a truly caring and a most wonderful company and it was a real pleasure dealing with you. Gerry Hehir”

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Posted 1 year ago

Gerard Hehir From the whole team here, it was all our pleasure. We really do hope and look forward to being of a further assistance to you in the future. Take care for now. The Clarify Team

Posted 1 year ago

“The measure of a truly outstanding company is not just delivering their bog-standard product or service but how they handle things when things go awry for the customer. Problems happen, that’s life, and I will admit I was most unhappy when mine transpired, BUT Clarify leapt straight on it, did everything conceivable in their power to resolve, and the nett result is that not only will I return as a customer but have absolutely no hesitation in recommending them. At the time of booking I hadn’t realised they are a family company but I now believe this “vested interest” is what confirms them as truly caring about the customer. Excellent.”

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Posted 1 year ago

Kev Hill Thank you for such an honest and heart warming review. When dealing with a number of Car Suppliers across the World as we do, 24/ 7, 365 days of the year, there is always a chance something can happen from the moment you book to returning the car. Sometimes out of your control as well ! We will always do our very best to assist and liaise with the Car Hire Companies if need be and I'm pleased that we able to support you in the way you described. Wishing you the very best for now. David Neal Head of Customer Services

Posted 1 year ago

Clarify Car Hire is rated 4.9 based on 117 reviews