Clair de Lune Reviews

Name: Clair de Lune
Address: Shentonfield Rd, Sharston Industrial Area, Wythenshawe, Manchester
Rating: 4.23

4.2 Rating 610 Reviews

78 %

of reviewers recommend Clair de Lune

4.2

Based on 610 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Clair de Lune:

We've been designing and manufacturing nursery bedding and baby accessories from our base in Greater Manchester for almost 75 years. What we don't know about Moses baskets, cot & crib bedding, well, it's just not worth knowing!

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Email:

customerservices@clair-de-lune.co.uk

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Clair de Lune 5 star review on 1st March 2023

Mary M

Clair de Lune 5 star review on 25th November 2022

Catherine R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sheets we ordered are great for the Noah Pod. They are soft and have washed well. Their only downside is that there’s not a waterproof backing /liner that I was able to find, so I do have some worries about sick and/or nappy explosions. That said, they do look so cute and tiny in the basket!”

Helpful Report

“Quick delivery. I had a problem with my order but this was resolved immediately by customer services. Definitely recommend x”

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“Lovely baby products. Definitely purchasing more in time”

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“Better instructions, a bit confusing”

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“Crib was a good price but box was damaged in transit and mattress was missing. Emailed the company and Natalie sorted it immediately and a replacement mattress arrived next day. Excellent customer service.”

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“Good quality products, just not enough variety in each category.”

Helpful Report

Hi there, thank you for taking the time to leave us some feedback. Please let us know what else you'd like to see from us and we'll certainly pass on to our New Product Development team :) Thank you!

“Lovely changing bag very pleased with it. I had some problems with the order not arriving. I ended up having to chase it up by which time the colour I wanted was out of stock, but the alternative I was offered is fine and arrived a couple of days later.”

Helpful Report

Hi Diana, Thank you for taking the time to leave us a positive review, and we're sorry that your order was delayed, and replaced with an alternative. We hope you enjoy using your changing bag!

“The fast delivery was good but tge blanket i ordered was unfortunately a lot thinner than i expected so in one way not great value for money but the moses basket mattress is good quality and fitted perfectly and was reasonably priced”

Helpful Report

Hi there, Thank you for your feedback, we'll take a look into the blanket.

“My Moses basket and stand arrived today it is beautiful the price was great to really pleased with it.”

Helpful Report

Hi Ann, Thank you for the positive feedback. We hope your little one enjoys some restful nights in the Moses basket too! Thank you, Chloé.

Clair de Lune is rated 4.2 based on 610 reviews