The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,575 Reviews

99 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,575 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

Write Your review

Tell us how The Chocolate Society made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful, delicious chocolate. Excellent customer service. Highly recommend”

Helpful Report

Posted 1 year ago

“The whole family loves The Chocolate Society's chocolate. Our most recent purchase was Easter eggs which, I hope, haven't been eaten yet! Products always arrive promptly and in good condition so very happy.”

Helpful Report

Posted 1 year ago

“I can only imagine the shouts of joy when my son and daughter-in-law receive their chocolates. They send me a photo of the goods straight away with a detailed description of the content.”

Helpful Report

Posted 1 year ago

“The chocolate is out of this world. I’ve never had such good blonde honeycomb, and the bars… where do I start? The box of mini Easter eggs is a triumph - such lovely flavours. I doubt the box that just arrived will last five minutes so I’m about to order another as I’m sure they’ll sell out. Customer service is great too; responsive, helpful, and friendly people on the other end of email. I’m so glad I discovered this lovely little business. Very tempted to sign up to their monthly subscription box but still want to fit in to my jeans!”

Helpful Report

Posted 1 year ago

“Very forthcoming about swapping an item in my order and I was impressed at how friendly and obliging Duncan was, following up by phone when I had an issue. All the items arrived intact and beautifully packaged - while they won't be sampled until Easter, the aesthetics are great (an ideal gift) and they have something for everyone (classics and unusual flavour combinations).”

Helpful Report

Posted 1 year ago

“Incredible chocolates, but also really brilliant and responsive customer service. I’ve been a customer for years now and if I could afford it I’d be having my own chocolate subscription and not just buying them as gifts!!”

Helpful Report

Posted 1 year ago

“Excellent customer service. Yummy chocolate.”

Helpful Report

Posted 1 year ago

“I always take the opportunity to review The Chocolate Society when we make an order because they never fail to be brilliant. Delivery is quick, the products are beautiful and most importantly so delicious. The flat white bar is genius!!”

Helpful Report

Posted 1 year ago

“Delicious as always, nice mix in the box of the month.”

Helpful Report

Posted 1 year ago

“Fantastic chocolates, always fresh with great flavours. Delivered quickly too!”

Helpful Report

Posted 1 year ago

“Bought the Mystery Box as a treat for myself - wasn’t sure what to expect but so far have been delighted with everything. The hazelnut and coffee mendiants were absolutely glorious!”

Helpful Report

Posted 1 year ago

“Absolutely delicious chocolate. We are particularly fond of the blonde chocolate honeycomb and blonde hot chocolate. Excellent customer service and fast delivery. Will definitely be back!”

Helpful Report

Posted 1 year ago

“I ordered the February mystery box and some Almost Perfect bits of chocolate. Speedy delivery that I wasn't expecting which was good for my cravings! Really tasty chocolate. I keep eating way too much in one go. I had some oat hot chocolate flakes but these weren't as tasty as another well known brands dairy free chocolate flakes (I'm sorry!) but everything else was just divine.”

Helpful Report

Posted 1 year ago

“Delicious flavour combinations, gorgeous textures and of course, the excellent chocolate shaker has made this my go-to place for gifts to others and treats for myself. I'm also delighted they have the Almost Perfect range which obviously tastes the same as the normal chocolates but doesn't have all the packaging (which is normally so pretty I hate just binning/recycling it). Good to see this small Somerset company doing so well and being so creative.”

Helpful Report

Posted 1 year ago

“Lovely chocolates, all with a long best by date. Would highly recommend”

Helpful Report

Posted 1 year ago

“Excellent range of different flavours and types of chocolate. Innovative, delicious, and while not the cheapest you really do get what you pay for.”

Helpful Report

Posted 1 year ago

“Love the variety of flavours - fabulous artisan chocolate”

Helpful Report

Posted 1 year ago

“Absolutely fantastic selection of chocolate in the Chocolate Society's Chocolate Box - I know it sounds rather trite but I have to say my daughter on tasting a strawberry creme - said it tasted of "real strawberries - in-fact the best she had ever tasted" - what more can be said just fantastic!”

Helpful Report

Posted 1 year ago

“The chocolate is the best ever and I tend to wait until there are offers, when I can afford more.”

Helpful Report

Posted 1 year ago

“Ordered February surprise box - was not disappointed - everything so delicious and lovely - thank you. I would upload a photo but we ate it all!”

Helpful Report

Posted 1 year ago

The Chocolate Society is rated 4.9 based on 2,575 reviews