The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,640 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 3rd February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stylish artisan handmade chocolates, simply packaged and easy to order.”

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Posted 6 years ago

“Brilliant. Chocolates were absolutely gorgeous. The service was excellent and it was so easy to order. Will definitely use again and recommend to friends and family.”

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Posted 6 years ago

“The products are excellent and the service first class. The packaging is good, too and delivery prompt.”

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Posted 6 years ago

“Everything arrived really well packaged and looking great”

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Posted 6 years ago

“Fantastic chocolate with a great mail order service .”

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Posted 6 years ago

“The best dark chocolate and Blonde Honeycomb we've ever tasted. Amazing quality and service from The Chocolate Society.”

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Posted 6 years ago

“Straightforward website and ordering, prompt delivery, well packaged. But most importantly, delicious chocolate! I ordered the Blonde with sea salt - like posh Caramac, for the 70s children out there. It’s now one of our favourites. We also enjoyed our choices from the factory outlet - everything was excellent quality.”

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Posted 6 years ago

“Absolutely delicious chocolates (truffles and bonbons) and fabulous raspberry couverture. Great service too from Coral who quickly and patiently adjusted my order. A great chocolatier we are lucky to have online!”

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Posted 6 years ago

“Fantastic products, value and service👍🏼”

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Posted 6 years ago

“Excellent quality chocolate. Always popular with my wife. (And anyone else who likes chocolate). For the quality, it provides me good value for money. Fast delivery. Free when you spend a certain amount. I’ve made 5+ orders and always been consistently good.”

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Posted 6 years ago

Dear Robert, Thanks so much for your lovely review, it really means a lot! Best wishes, All at The Chocolate Society

Posted 6 years ago

“The request to write a review and promise of a voucher for doing it can't be believed. You never get the discount.”

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Posted 6 years ago

Dear Deborah, Thank you for taking the time to leave a review, I am sorry to see you have been left dissatisfied. The way the review system works is as soon as the review is submitted, the £5 off voucher code is displayed on screen to be used at your convenience. As a small family run business, we take customer service extremely seriously and if you had contacted us to say you hadn't seen the discount code we would have of course shared this with you. I will ensure this code is sent over to you to use if you would like to. Again, I am sorry you have felt disappointed. Best wishes, Coral

Posted 6 years ago

“Always a delicious experience! The flavours of the Box of the Month selections are always exciting, well thought out, subtle and original. Presentation is also excellent and each Box of the Month I've purchased has been both visually pleasing and delicious. Keep up the great work!”

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Posted 6 years ago

“The Chocolate Society's Blonde Hokey Pokey is truly something special! The caramelized white chocolate outer layer envelops an always-crispy honeycomb centre. Together they create a truly original treat, sure to satisfy even the most discerning sweet tooth! My orders from The Chocolate Society always come carefully packed an on-time. I would highly recommend taking a chance and trying something new from The Chocolate Society. You won't regret it!”

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Posted 6 years ago

“Ordered 3 Easter Eggs which were delivered very quickly via the standard service. The recipients loved these last year.”

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Posted 6 years ago

“The caramelised pistachios were delicious. The caramelised milk chocolate bars are now a regular treat and are my absolute favourite. The factory outlet remains a very good way to try chocolates I might otherwise not buy - on this occasion I very much enjoyed the coconut praline bonbons.”

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Posted 6 years ago

“First class service. Product arrived well packed and on time. I cannot comment on product itself as it was intended for another.but informed it was excellent”

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Posted 6 years ago

“Fabulous chocolate. The dark bundle pack is fabulous, really delicious! Great customer service too.”

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Posted 6 years ago

“As always the shear joy of receiving the box with my order is just wonderful, without the actual opening and trying the contents. Bliss. Really great products. Enjoyed by all. Highly recommended to family and friends.”

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Posted 6 years ago

“Delicious chocolate!”

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Posted 6 years ago

“Supreme taste and quality of the chocolate together with excellent packing and an efficient and effective (speedy) delivery service.”

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Posted 6 years ago

The Chocolate Society is rated 4.9 based on 2,640 reviews