The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,640 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The chocolate is always amazing and arrives really quickly!”

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Posted 4 years ago

“The chocolate-dipped orange and the ginger are exceptionally good! Also the hot chocolate shaker and chocolate drops, which I bought on a whim but have proven to make super hot cocoa.”

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Posted 4 years ago

“Unfortunately my chocolate never arrived to my mum for Mother’s Day! This was probably due to the postal service. I have requested a refund but heard nothing. I won’t be ordering again. Disappointed as I had heard great things about this brand.”

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Posted 4 years ago

Hi Georgina, Thank you for your recent order and I am sorry to read your review. We usually send all our orders via DPD, however for orders such as yours to the Highlands and Islands we have to use Royal Mail. I have looked into your order, and seen it was placed at 7pm on the 10th of March, and we despatched via Royal Mail the very next day. I'm really sorry Royal Mail have not delivered and hope you can see we did everything we could to despatch your order as quickly as we could. I have also checked the email correspondence, and seen that you requested a refund 48 hours ago. Normally we are very quick and speedy to action any problems, however unfortunately all our customer service team are currently picking and packing Easter orders and as such we are slightly behind on replying - I'm really sorry about this. I will issue to refund now and if the chocolates do eventually arrive via Royal Mail I hope your mum can enjoy them too. :) If you have any other questions or concerns, please let me know. Kind Regards Al Al Garnsworthy Managing Director

Posted 4 years ago

“It works, smooth chocolate everytime 😁😁🌟🌟🌟🌟🌟”

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Posted 4 years ago

“Given as a present for Christmas and my daughter enjoyed it so much asked for a repeat for her birthday. Chocolates were different to usual "box" of chocolates and delicious.”

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Posted 4 years ago

“The best chocolate combined with excellent service and swift delivery. Thanks Chocolate Society.”

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Posted 4 years ago

“Got box of the month as a gift for the wife. So this is her review, Lovely and so shiny!!! Would like a subscription every month.”

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Posted 4 years ago

“Brilliant service, my chocolate arrived in less than 24 hours from when I placed my order”

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Posted 4 years ago

“Amazing subscription box of chocolates. Haven’t found one I don’t like yet!”

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Posted 4 years ago

“What a lovely gift. Beautifully presented.”

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Posted 4 years ago

“Good combination of flavours in March box of the month and aesthetically pleasing too.”

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Posted 4 years ago

“The Chocolate Society box of the month was so fantastic and we received this as a beautiful gift which felt like such a luxury with beautiful flavours, presentation and packaging.”

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Posted 4 years ago

“The most amazing box of chocolates! I bought the 3 month subscription as a gift for Mother’s day and managed to sample some of the March box. The flavours were out of this world and my mum is so excited to get the next box! Thank you for creating them, more people should appreciate amazing quality chocolates!”

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Posted 4 years ago

“Could The Chocolate Society make the most amazing chocolate ever?! I think so :-) I’ve had a couple of the monthly boxes and a chocolate shaker - my kind of gift! Looking forward to my next month’s box due in a few weeks.”

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Posted 4 years ago

“Everything went well with the order and delivery - but the box I ordered was a gift so I have yet to hear about the chocolates! She said they LOOKED good though!”

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Posted 4 years ago

“I’ve always loved chocolate but I must say The Chocolate Society chocolate is amazing”

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Posted 4 years ago

“Indulgent and delicious chocolate made in small batches. Their truffles are my favourite - the flavour is amazing - not to rich or sweet and perfectly balanced. Heartily and greedily recommend their hot chocolate drops and the shaker and I usually do a mix of both dark and milk, which works really well. The monthly chocolate box is a real treat with innovative flavours like toast and marmalade.”

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Posted 4 years ago

“I bought as a present for my mother. She's thrilled with them. She said they looked and tasted delicious. She's really looking forward to her next box!”

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Posted 4 years ago

“The best chocolates I have ever tasted. I buy these as a treat for family and friends and always get feedback as to how amazing these are. The dark chocolate is full of flavour without being bitter and the flavours and textures thought out and well balanced. The salted caramel truffles are my personal favourite and very good value when you consider the process and skill that is involved. I will be doing my best to tell as many people as possible!”

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Posted 4 years ago

“Wonderful to look at, wonderfuller to eat. Seriously, these are unique chocolates, the fillings are very special and the chocolate is the best. Yes, we very much liked them....”

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Posted 4 years ago

The Chocolate Society is rated 4.9 based on 2,640 reviews