The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,640 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 3rd February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really love the various chocolate covered nuts. They feel decadent yet healthy at the same time!”

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Posted 7 years ago

“Eaten in one (short) sitting, the pecans sheathed in white chocolate!...Love all your delights and adore the Hokie Pokie...But I will take the opportunity to say I was hugely disappointed in the Blondie edition, which I bought a month or so ago, no way (for me) was it in the league of the others! And look forward to my next milk chocolate version...”

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Posted 7 years ago

“My order arrived promptly. It was packed very securely and neatly showing that a lot of care, thought and skill went into the task. The chocolates were, as always, superb and have to be rationed!”

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Posted 7 years ago

“Yummy, high quality chocolates, delivered promptly.”

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Posted 7 years ago

“Quality is very good, delivery good easy to order on line I will be back”

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Posted 7 years ago

“We loved the chocolate orange peel. A decadent product, rich, juicy and delicious. The simple packaging was amazing too. We can see that you care : ) We loved that they were vegan. Thank you!”

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Posted 7 years ago

“The products are excellent both in terms of taste and value.”

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Posted 7 years ago

“Have become addicted to the Blondie Chocolate Sea Salt Honeycomb - Blondie Hokey Pokey The delivery is very fast and also very reasonable. There is a wonderful range of artisan chocolates - just remember to try the Blondie Hokey Pokey!”

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Posted 7 years ago

“It's what it says on the tin”

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Posted 7 years ago

“Just amazing tasting chocolates.”

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Posted 7 years ago

“They sell exceptional quality chocolates, that are always well presented and most importantly, taste lovely!”

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Posted 7 years ago

“Beautifully made interesting chocolates, beautifully presented.”

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Posted 7 years ago

“Excellent service and products are amazing! Only problem is staying away!”

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Posted 7 years ago

“Quite simply.....wonderful!”

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Posted 7 years ago

“I love the different concoctions of chocolates made, very interesting and of course super tasty”

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Posted 7 years ago

“I found the chocolate scrumptious”

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Posted 7 years ago

“The Chocolate Society made a mistake around the supply of their Hokey-Cokey and were very apologetic. As a gesture of goodwill, I was sent some other goodies.....very yummy!”

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Posted 7 years ago

“Everything went wrong”

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Posted 7 years ago

Dear Mr Clarkson, Thank you for taking the time to leave a review. We send all orders out next day delivery via courier service, as stated on our website this is a signed for service. As there were no delivery instructions on your original order, our delivery company were unable to delivery to your daughter as she was out at work, both days in which they attempted delivery. The couriers are not authorised to leave parcels without instruction. After you raised this issue with us, we sent out a replacement parcel with your delivery instructions, to ensure your daughter received the freshest chocolates, especially as we had been experiencing very hot weather at the time. I’m sorry again you still felt unhappy with our service. Kind regards Al

Posted 7 years ago

“The product I bought, hockey pockey,,I've bought since 2010 ish.its wonderfull,scrumy honeycomb, covered in dilishious chocolate.very moreish.”

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Posted 7 years ago

“These chocolates taste amazing and the customer services team are really helpful and friendly.”

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Posted 7 years ago

The Chocolate Society is rated 4.9 based on 2,640 reviews