The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,640 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 3rd February 2023

Anonymous

Anonymous // 01/01/2019

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“First rate service and chocolates”

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Posted 9 years ago

“Good service, easy website to use”

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Posted 9 years ago

“Unfortunately I won't have the pleasure of tasting your chocolate, as this was a gift. My only negative was the delivery notification system. If there was an option on ordering to supply the recipient's contact email/phone, I missed it. Sending me the scheduled-delivery emails was pointless (I live in the US.) If I ever get to the UK, I'll be on your doorstep to buy for myself.”

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Posted 9 years ago

“Five star service. Placed order on the Sunday night Christmas week and received parcel on Tuesday. Amazing given this is probably the busiest time of year for this family owned business!”

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Posted 9 years ago

“Website easy to use and Kucy”

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Posted 9 years ago

“100% Happy with service and product. Thank you very much.”

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Posted 9 years ago

“Quick delivery.”

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Posted 9 years ago

“Great service and delicious chocolates!”

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Posted 9 years ago

“extremely easy and when I rang, very helpful”

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Posted 9 years ago

“Helpful staff and great service.”

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Posted 9 years ago

“Very helpful”

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Posted 9 years ago

“Enjoyed every bit of it. Lovely crunchy bite under the chocolate coating and then the different nuts in the packet. Was given to me by my daughter who lives overseas. Had many chocolate gifts so just managed to finish the Winter Mix which was fresh and thoroughly enjoyable.”

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Posted 9 years ago

“Excellent.”

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Posted 9 years ago

“Artisan chocolate at its best”

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Posted 9 years ago

“I placed 2 orders with you for delivery to my home address and another. Subsequently, I had to pay 2 lots of postage. It would have been easier to collect as I'm just down the road. I was advised that I would receive a 10% discount on my first order, and I didn't.”

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Posted 9 years ago

“A superb collection of treats for my Christmas family offering”

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Posted 9 years ago

“Swift service”

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Posted 9 years ago

“We always enjoy these truffles, they are simply the best.”

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Posted 9 years ago

“very satisfied”

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Posted 9 years ago

“Brilliant, the parcel had been left in a shed and after 2days mice had eaten them all but Lucy was brilliant and replaced them. It is lovely to do business with such a good company”

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Posted 9 years ago

The Chocolate Society is rated 4.9 based on 2,640 reviews