The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,640 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I Have brought 3 of the hot chocolate shakers now, 1 for us and then 2 for gifts for other people as makes the best hot chocolate, also recommend to others and know they have brought them and been really impressed. Amazing service and such quick delivery thank you”

Helpful Report

Posted 4 years ago

“Always delicious, never disappointed.”

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Posted 4 years ago

“This was the first time I have ordered from The Chocolate Society. I ordered because they came well recommended and sent a box to my son at Christmas. They were delighted with the December Box of The Month so I decided to order a box for myself. Unfortunately they were sold out apart from the Almost Perfect Factory seconds. To be honest I found it hard to know why they were seconds, they appeared in pretty good condition, perhaps 1 chocolate had a very slight discolouration. They were superb and I will be ordering again.”

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Posted 4 years ago

“I’ve had a few chocs;most notably Gerard Ronay,but these are certainly some of the most beautiful and they taste loverly!!”

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Posted 4 years ago

“Products ordered and delivered on time in spite of the pandemic Well packed and tastefully displayed chocolates. We would buy again”

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Posted 4 years ago

“Brilliant customer service and fantastically delicious chocolate from a company with a true heart and a considered ethical approach.”

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Posted 4 years ago

“Excellent products and fast delivery”

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Posted 4 years ago

“I’m not sure what my expectations were - I just thought I’d treat us to some ‘decent’ chocolates for Christmas - and I’m so glad I did! Oh my giddy aunts! Never before have I taken so much time & relished every second of eating confectionary! Just gorgeous. I’ve been raving about them to all my friends & will definitely be buying more! Oh, and the hot chocolate maker is amazing!! Christmas gifts for 2021 already sorted - if I can wait that long!”

Helpful Report

Posted 4 years ago

“A friend of mine was gifted the subscription and gave me a taste of hers. I will say I don’t eat a lot of chocolate but oh boy these are the best I’ve ever eaten. Went on to buy a big box to myself and will continue to treat myself going forward.”

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Posted 4 years ago

“Love the hot chocolate shaker! Yes, I thought it was a gimmick and wouldn’t work very well. I was wrong. Whole family love it, fantastic smooth chocolate and all having fun inventing hot chocolate drinks 5*”

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Posted 4 years ago

“Fab service, fast delivery. Excellent products.”

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Posted 4 years ago

“My son loves his chocolate shaker! It's easy to use and has done so every day since Christmas! Highly recommended...5 stars!”

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Posted 4 years ago

“Great service @ delicious chocolate as ever”

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Posted 4 years ago

“Great customer service, fast delivery and the chocolate is creamy, delicious and very original😋”

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Posted 4 years ago

“Great product. It makes silky smooth hot chocolate without yukky sediment at the bottom. Super speedy service too. Any chance of a larger capacity version please?”

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Posted 4 years ago

“All the chocolate products made by The Chocolate Society are first class and delicious, and the service is also first class. I would absolutely recommend.”

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Posted 4 years ago

“I ordered on Saturday 19th December and received the order the following day. Fantastic. The chocolate truffles looked superb but were a gift not for me. The recipient was delighted. the chocolate were very well presented and went down well.”

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Posted 4 years ago

“Absolutely beautiful chocolates. The raspberry caramel and the mango & passion fruit caramels are exquisite.”

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Posted 4 years ago

“Good overall. Delivered when promised. We gave the mine pie chocolate bar a poor review. Within a very short space of time we were issued with a refund. Excellent customer service. 😊”

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Posted 4 years ago

“An absolute MUST for any hot chocolate lover. Simple to use but amazingly effective, this shaker hives you the smoothest tasting chocolate I think I’ve ever had! The customer service is excellent too! Thank you so much!”

Helpful Report

Posted 4 years ago

The Chocolate Society is rated 4.9 based on 2,640 reviews