The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,575 Reviews

99 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,575 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely loved the salted caramelised hazelnuts. They are little balls of joy that are extremely moreish. I ordered several boxes and they are my default go to chocolates for a treat.”

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Posted 6 months ago

“Always perfectly packaged and delicious”

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Posted 6 months ago

“Excellent quality, interesting and sometimes unexpected flavour combinations, well priced for the quality of the chocolates, and a smooth delivery. I've used them several times over the last few years, and they have never let me down.”

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Posted 6 months ago

“Great hot chocolate”

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Posted 6 months ago

“Have ordered the Mystery boxes a few times now and its always full of chocolates we really enjoy (and probably eat far too quickly). Realy delicious chocolate, very good quality and an always exciting range of items.”

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Posted 6 months ago

“Lovely hot chocolate, not powder.”

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Posted 7 months ago

“I accidentally put my address down and not the recipient's address. I emailed and a lady got back to me straight away and sorted it without any fuss and with good humour. I trust the organisation. I haven't actually eaten any but, knowing the recipient I think I would have heard if they weren't as good as expected.”

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Posted 7 months ago

“I regularly order from this company. The hot chocolate drops are amazing! Excellent customer service too”

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Posted 7 months ago

“I am heartbroken to know that I can not renew my subscription for the monthly box (so are son and DIL who loved their monthly treat from far away mum) Your monthly boxes have had glowing reports in the press for best of "breed". Have tried yesterday fir the mystery box but found it sold out already. If you ever reconsider the subscription option I will be among the first in board!”

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Posted 7 months ago

“A lovely company with brilliant chocolates. The Box of the Month is fantastic. I am only sorry that some of the chocolates in this series are not available all the time! Please continue with your wonderful product and ethic.”

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Posted 8 months ago

“Order was dispatched and arrived very quickly. There was one incorrect item in the order, after contacting customer service a replacement was sent out swiftly”

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Posted 8 months ago

“What can I say but super duper -after all they are my sons”

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Posted 8 months ago

“Delicious and reasonably priced.”

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Posted 8 months ago

“Always receive a very good service”

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Posted 8 months ago

“Super quality chocolates in imaginative flavours. Prompt delivery.”

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Posted 8 months ago

“Delicious chocolates, almost too beautiful to eat, delivered promptly to your door! What more could you ask?”

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Posted 8 months ago

“I can't fault the quality if this milk chocolate, or the creamiesness of it's taste. I use it for both for hot chocolate and when baking. It's my misfortune not to like the bitterness of darker chocolate but I've got to say, this milk chocolate works just as well! Even better with discount. Second time around buying, and I buy the 2.5kg bag. Great value for the quality of the product. Will be back once this bag has run out!”

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Posted 8 months ago

“Quick to respond and quick to deliver.”

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Posted 8 months ago

“The best ever chocolate products I have ever tasted. Have recommended to all my friends.”

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Posted 8 months ago

“A gift for a friend. She was delighted and said they were delicious.”

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Posted 9 months ago

The Chocolate Society is rated 4.9 based on 2,575 reviews