The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,640 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service - bought the chocolate shaker which makes the most amazing hot chocolate. We had a bit of an issue after washing on our first use, so emailed the team and they had sent out a replacement in no time. Great customer service!!!!”

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Posted 4 years ago

“These chocolate never disappoint- they are amazing”

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Posted 4 years ago

“Very please with the products I chose, and I have to commend their customer service, there was a small error with my order that was put right immediately.”

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Posted 4 years ago

“I bought the chocolates as a thank you gift. They were well received; they looked delicious and being able to personalise a message that was sent with them was great. Highly recommend.”

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Posted 4 years ago

“Excellent products with quick delivery. Bought for my chocoholics wife's birthday. She said they were all great. So good I didn't even get a taste. 🙄. Fully recommended. Keep up the good work.”

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Posted 4 years ago

“Always excellent service and even when you contact them with a query they are always polite and very helpful with the kind of service one expects from your local family store yet the professionalism of a blue Chip corporation”

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Posted 4 years ago

“Lovely chocolates, delivered promptly. I shall certainly be using the Chocolate Society again.”

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Posted 4 years ago

“Wow the August box of chocolates was amazing! Would not only order again but have also recommended you to lots of friends! All lovely flavors, look beautiful in the box and really carefully packaged too! Thank you 😊”

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Posted 4 years ago

“Flavours were wonderful especially the Blueberry, Coconut Praline and Matcha & Raspberry ... though slightly let down by the fact they had all melted and melded together on the despatch van. Still delicious even though more like an irregular block of chocolate that beautiful distinct chocolates.”

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Posted 4 years ago

Hi Wendy, Thanks so much for your review and I'm so sorry to hear of the melted chocolates. We will reach out to you via email and send a September box for you to enjoy on us! :) I'm really sorry once again. Kind Regards Al

Posted 4 years ago

“I gave a three month subscription to my sister for her birthday and she was overjoyed. She told me she had to restrain herself to make the chocolate last. She said the flavors were exactly what the box described and that each one was a flavor sensation. Warmly, Kylin”

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Posted 4 years ago

“I bought my first box as a "taster" earlier this month for a family member. I have now ordered a twelve month subscription for her - what better recommendation!”

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Posted 4 years ago

“Really good chocolate box: adventurous flavours which are well executed - have ordered next months box and looking forward to it!”

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Posted 4 years ago

“I brought a 3 month subscription as a birthday present for a friend, she loved it and she was kind enough to let me try some of the chocolates from her first box and they are honestly some of the best i've ever tasted. They taste so good that you wouldn't even feel guilty for eating an entire box in one go.”

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Posted 4 years ago

“You seem to be able to produce different exciting flavours each time. Purchased for family members as well and they love them”

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Posted 4 years ago

“Excellent service. Lovely chocs. Will definately use again”

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Posted 4 years ago

“Great chocolates and great customer service”

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Posted 4 years ago

“Excellent and well packaged”

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Posted 4 years ago

“12 month delivery bought for our wedding anniversary. Exquisite chocolates. Classy presentation. Wonderful marriage of original flavours and textures. Everyone should have these on their wish list!”

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Posted 4 years ago

“Simply amazing chocolates. Beautifully presented and with totally unique flavours the likes of which you won’t have tasted before. You can tell they are hand made with a great attention to detail. Highly recommended!”

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Posted 4 years ago

“Possibly the best customer service I’ve ever had and the chocolates were amazing too!”

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Posted 4 years ago

The Chocolate Society is rated 4.9 based on 2,640 reviews