The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,640 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 3rd February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dark chocolate Hokey Pokey is outstanding - perhaps the best honeycomb I've ever eaten. I am writing to Fortnum & Mason to urge them to stock it. The large dark chocolate/honeycomb slab is good, too, but I still love scoffing those big chunks and letting them melt in my mouth. I've been on chemotherapy for 2 years and this is side-effects-busting food. 🎉💃.”

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Posted 6 years ago

“As, ever, the chocolates are bound for mouths other than mine but that’s because the recipients are my fovourite people who truly deserve them. One of them at least has a box for me in return!! So we’re all happy!!!”

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Posted 6 years ago

“December 2018 Christmas Collection. These chocolates are fabulous. Unique, exceptional selection. And I am a chocolate connesseur. The only problem is I have to force myself to just eat one and slowly savour its flavours. Thank you. Have made my Christmas.”

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Posted 6 years ago

“Chocolate is a big thing for myself and my partner so when I stumbled across the Chocolate Society I was very excited. After many Box of the Month purchases we're smitten and having flirted with other suppliers we keep coming back, that says an awful lot about the exciting flavours, quality and presentation on offer. Keep up the great work!”

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Posted 6 years ago

“My wife loves her chocolate; but she knows which chocolate she loves the most. That chocolate is anything from The Chocolate Society. When I buy her a chocolate gift and want to be sure it will be appreciated, I turn to The Chocolate Society. They aren’t the cheapest chocolates; but buying cheaper varieties often proves to be false economy. In my opinion it is not worth risking a disappointed wife; go straight for the best!”

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Posted 6 years ago

“Easy to order. Processed quickly and efficiently and delivered on time! Perfect”

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Posted 6 years ago

“I have enjoyed purchasing chocolate products from The Chocolate Society both for myself and as gifts. The products are always first class and their prompt and attentive service is excellent. I also love Somerset folk !”

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Posted 6 years ago

“All arrived on time, well packaged”

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Posted 6 years ago

“Ordered the new large Hokey Pokey slab as a Christmas gift and it has arrived broken so not great as a gift. Disappointed.”

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Posted 6 years ago

Dear Helen, Firstly thank you for your order, but secondly I am sorry this has arrived damaged, we will ensure a new bar is dispatched to you today as a replacement. Please in future, if you ever have any trouble, do email us directly and we will always sort any issues out immediately. A replacement will be with you tomorrow. Best wishes, Coral

Posted 6 years ago

“The best chocolates bar none. Service to match. A very happy repeat customer.”

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Posted 6 years ago

“Totally delicious and very moreish. Would buy again”

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Posted 6 years ago

“My favourite chocolates so,know they will be superb”

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Posted 6 years ago

“Recently placed two orders online but for COLLECTION - unfortunately this wasnt picked up on the system so I received quite a few emails about delivery from DPD and then had to cancel this with The Chocolate Society as I felt I couldnt have delivery when I hadnt paid for it! Slightly annoying that it happened twice! The chocolates look lovely but cant comment on them as keeping them for Christmas!”

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Posted 6 years ago

“Service is superb. This is my second order. First order was great, really enjoyed the chocolate. This order is a Christmas present.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Great products, beautiful chocolates with nice flavours and complexity. Quick delivery, will definitely use again.”

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Posted 6 years ago

“I regularly order from you and particularly enjoy the caramel milk chocolate bar. This time I also ordered the limited edition blond chocolate truffles - they were delicious and I highly recommend them. I have just finished the box and immediately wish to order more.”

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Posted 6 years ago

“Delicious chocolates, and interesting flavours. The blonde chocolate in particular is great.”

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Posted 6 years ago

“Love these chocolates, a real special treat 😍”

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Posted 6 years ago

“Delicious and the highest quality as always”

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Posted 6 years ago

The Chocolate Society is rated 4.9 based on 2,640 reviews