The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,640 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 3rd February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient service. Wonderful assortment of good quality chocolates - yummy!”

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Posted 6 years ago

“Very nice variation of chocolates. The Valrhona Manjari chocolate is amazing. We use it in our restaurant for the churros with chocolate dish and customers get impress for the quality of this chocolate. Very quick delivery and very nice people by the phone if you call with questions.”

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Posted 6 years ago

“I rang to register my disappointment that coconut truffles were out of stock and was delighted to be told an extra batch was being made! The gift was despatched immediately and was well packaged.A lovely treat for the recipient! Very friendly and helpful customer service.Thank you.”

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Posted 6 years ago

“Excellent service, fantastic product, very happy.”

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Posted 6 years ago

“The most delicious chocolate I've had in a long time - also beautiful, sleek packaging.”

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Posted 6 years ago

“Great taste and consistency of product”

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Posted 6 years ago

“wonderful truffles-the coconut ones are out of this world! Also love the grapefruit batons and milk chocolate with coffee..but do visit the factory shop where you can taste many others and come away with many new things! Superb, top- quality artisan chocolate!”

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Posted 6 years ago

“Apart from making the best liquid salt caramel truffles I've ever tasted, their customer service is truly excellent.”

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Posted 7 years ago

“I have always loved cocoa dusted chocolate almonds and at one time could only buy them in the food hall of a well known West End store. So to buy them on line so beautifully produced and promptly delivered is a joy. I also like using The Chocolate Society to send gifts because I know their quality and prompt delivery can be relied upon.”

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Posted 7 years ago

“Where do I start? Easy to order and pay, swift delivery - well packed. Excellent choice and the taste - well - the chocolate is sublime!!”

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Posted 7 years ago

“Amazing chocolate - great depth of flavour, very smooth”

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Posted 7 years ago

“Amazing products my daughter just loves the hokey pokey. I love the almonds cocoa dusted. A great service from this company too. Fantastic thanks”

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Posted 7 years ago

“amazingly delicious !!! Feelgood factor top notch ... Mmmm”

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Posted 7 years ago

“I have been ordering chocolates from The Chocolate Society for well over two years and have never been let down. Their customer service is excellent, they are flexible, understand customer requirements and fulfill orders as requested. Chocolates have always been delivered completely intact, presented in their understated yet elegant packaging which compliment the very high quality and varied chocolates products. I always gift my purchases (except the honeycomb, which I can’t resist), and they have never failed to impress.”

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Posted 7 years ago

“Always great service from the boys and girls at Chocolate Society.The Chocolate is made by first class chocolatiers.Keep up the great work you all do.”

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Posted 7 years ago

“Fab chocolates - the May collection was a birthday present, but was lucky enough to be able to try one and can definitely recommend!”

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Posted 7 years ago

“We bought blonde hokey pokey for the sixth time - it is unbelievably good we are addicted!!”

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Posted 7 years ago

“Very easy to order; reliable delivery; excellent chocolates as always (fine textured, subtle but characterful flavours, high quality chocolate).”

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Posted 7 years ago

“Bought for my daughter as birthday gift and she was really delighted.”

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Posted 7 years ago

“Excellent, if not expensive, chocolates.”

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Posted 7 years ago

The Chocolate Society is rated 4.9 based on 2,640 reviews