The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,640 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,640 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

Write Your review

Tell us how The Chocolate Society made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Chocolate Society 5 star review on 3rd February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We use The Chocolate Society for special occasions and sometimes for a treat. The whole family loves hokey pokey, it’s always in our Christmas stockings. In fact I’ve just bought some to get us through a few days of the corona virus!”

Helpful Report

Posted 5 years ago

“As usual, these stunning chocolates taste as good as they look - utterly divine. The chocolate is delicious and the designs are equally delicate and subtle, with really stunning paintwork effects. The packaging is a mix of pearl grey or other monochrome - the whole thing has quite a Japanese feel about it - delicate, exquisite and scrumptious. They are the only chocolates my husband (a sugar disciplinarian) will eat. The Chocolate Society is an artisan gem. Thank you so much for producing such special, handmade products.”

Helpful Report

Posted 5 years ago

“I learned about The chocolate society through their kickstarter project. I supported them, though it was more because I generally love specialized kitchen gadgets then that I expected the chocolate shaker to be really helpful - but I was wrong. It was more than a funny toy and actually improved the quality of my homemade hot chocolate and chai latte.”

Helpful Report

Posted 5 years ago

“Fantastic company, chocolate is extremely good quality, will continue to support when I can.”

Helpful Report

Posted 5 years ago

“When a special 'Thank You' is needed then this is the place to come. Even during these doleful times The Chocolate Society got a 'cheer up' gift to my two daughters. One a medic, the other a teacher. both in the front line. My sincere thanks to this outfit and the people who make it all happen - Bernard Pearson”

Helpful Report

Posted 5 years ago

“These chocolates are absolutely wonderful, especially now as a treat during social distancing.”

Helpful Report

Posted 5 years ago

“What can I say? Excellent service. Fabulous chocolate and the best hot chocolate maker ever,”

Helpful Report

Posted 5 years ago

“The shaker has changed how I make my hot chocolate. It’s so practical and nice to use. It’s great.”

Helpful Report

Posted 5 years ago

“The chocolate is gorgeous and packaged really well. Good customer service. Be warned very addictive 🙂”

Helpful Report

Posted 5 years ago

“This is chocolate is so good! I wish you’d bring back the really dark versions though. All tastes great!”

Helpful Report

Posted 5 years ago

“Great chocolate, great customer service and great speed of delivery. I ordered a box of chocolates for Mother’s Day, but they were out of stock, I received an email from the lovely Dani who offered me three options - refund or two other chocolate options- I took one of the chocolate options and my mum was over the moon! Thank you chocolate society, you made my mum’s day. Now off to pre order my coconut Easter egg from them! They look fab!”

Helpful Report

Posted 5 years ago

“This company really deserves to survive. My order arrived almost before I had placed the order. The chocolates barely lasted beyond the day they arrived.”

Helpful Report

Posted 5 years ago

“What a sweet delight. Mother’s Day at a distance made easy and some Honeycomb and dark ginger stocked up for Easter. The hearts were thoroughly appreciated and given high praise.”

Helpful Report

Posted 5 years ago

“Delicious products! Arrived safely and speedily in brown boxes. I would have ordered more blondie Easter eggs and honeycomb bags if they’d been available. Thanks”

Helpful Report

Posted 5 years ago

“My mum LOVED the chocolates! The presentation was fantastic, and the family really enjoyed the blonde truffles.”

Helpful Report

Posted 5 years ago

“Superb as ever and beautifully presented. Thanks again!”

Helpful Report

Posted 5 years ago

“Excellent service and delicious products - as always. Thank you!”

Helpful Report

Posted 5 years ago

“During the last few years I've placed numerous orders with The Chocolate Society and as usual their latest one lived up to expectations. Their salted caramel pralines were mouth wateringly delicious. My daughter also thought the chocolate drops for making hot chocolate divine and she was surprised at how smooth it was using the chocolate shaker. Chocolate coated ginger couldn't have been better, and all delivered quickly.”

Helpful Report

Posted 5 years ago

“Excellent chocolate, great delivery, very good bargains and the gratification of knowing it is almost good for you! But terribly wordy emails, that I do not always read to the end because I am very busy. Perhaps a few seminars on good communication skills and how to get your message across in a few pithy sentences? But as chocolatiers, nothing but good.”

Helpful Report

Posted 5 years ago

“Great chocolate and great service. Easy to order, very prompt delivery, and we thoroughly enjoy each parcel! We have our favourites (the salted caramel bar - mmm) and we love exploring new products too. Recent hits include the salt caramel hearts, the blonde chocolate hazelnuts and the white chocolate raspberries. We’re very happy regular customers.”

Helpful Report

Posted 5 years ago

The Chocolate Society is rated 4.9 based on 2,640 reviews