The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,559 Reviews

99 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,559 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, excellent products and prompt, well-packaged delivery”

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Posted 4 months ago

“Brilliant service as usual. Family Christmas tradition.....family can't wait for chocolate present opening!”

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Posted 4 months ago

“My purchase from the Chocolate Society was for a friend who has recently been widowed. The great variety of chocolate delighted her and was a lovely treat for her to sample each day. She tells me all the chocolate was delightfully smooth and tasted delicious.”

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Posted 4 months ago

“They look good but they are for Christmas Day, today is the 22nd, I’ll let you know. Sometimes looking for praise in our please please like me world can be a little bit too keen!”

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Posted 4 months ago

“Great variety … delivery was effortless”

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Posted 5 months ago

“Fantastic selection of all different types of top quallity chocolate. I have loved all the things I have bought from here”

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Posted 5 months ago

“We enjoyed these delicious beautiful chocolates. Eagerly await next 'Almost Perfect' offer.”

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Posted 5 months ago

“The malt balls are a favourite with all the family! Thank you”

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Posted 5 months ago

“Absolutely fantastic. Lovely presentation of the Chocolate of the Month Box. Lovely, unique flavours inside. There was only one flavour we weren't keen on but still ate them because it was just a luxury having posh chocolates!”

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Posted 5 months ago

“The various products I received in my last order are very moreish. I have eaten the Caramelised Hazelnut Milk Chocolate are crunchy and as wonderful as they usually have been when ordered previously. Thay are my favourite.”

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Posted 5 months ago

“I simply love the mini chocolate swirl thing. It is the best chocolate I have ever tasted.”

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Posted 6 months ago

“I absolutely loved the salted caramelised hazelnuts. They are little balls of joy that are extremely moreish. I ordered several boxes and they are my default go to chocolates for a treat.”

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Posted 6 months ago

“Always perfectly packaged and delicious”

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Posted 6 months ago

“Excellent quality, interesting and sometimes unexpected flavour combinations, well priced for the quality of the chocolates, and a smooth delivery. I've used them several times over the last few years, and they have never let me down.”

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Posted 6 months ago

“I ordered a replacement Hot Chocolate Shaker as the rubber seal on my first one broke after a hell of a lot lovely chocolately usage (i am not complaining about this as things wear out). My new one arrived and the seal broke on its first use. I wrote to you via your Contact page on the website and I still haven't received a response. Really poor customer service guys”

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Posted 6 months ago

“Great hot chocolate”

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Posted 6 months ago

“Have ordered the Mystery boxes a few times now and its always full of chocolates we really enjoy (and probably eat far too quickly). Realy delicious chocolate, very good quality and an always exciting range of items.”

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Posted 6 months ago

“Lovely hot chocolate, not powder.”

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Posted 7 months ago

“I accidentally put my address down and not the recipient's address. I emailed and a lady got back to me straight away and sorted it without any fuss and with good humour. I trust the organisation. I haven't actually eaten any but, knowing the recipient I think I would have heard if they weren't as good as expected.”

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Posted 7 months ago

“I regularly order from this company. The hot chocolate drops are amazing! Excellent customer service too”

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Posted 7 months ago

The Chocolate Society is rated 4.9 based on 2,559 reviews