The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,646 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Chocolate Society:

A small artisan chocolate company based in Somerset. Focusing on making the very finest chocolates without compromise.

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The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely people to deal with. Clear communication at all times. Delivery prompt and well packaged”

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Posted 3 years ago

“Great products and service.”

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Posted 3 years ago

“Gorgeous products and always well received - packed with care and delivered very promptly, wouldn't hesitate to recommend!”

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Posted 3 years ago

“Wonderful, special chocolate.”

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Posted 3 years ago

“A heavenly collection of bon-boys which have brightened up our week.”

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Posted 3 years ago

Thanks so much. Glad you enjoyed them!

Posted 3 years ago

“The online ordering was very easy and the chocolates arrived on time in sensible packaging. The chocolates were (past tense) amazing! They were the best looking and the best tasting chocolates we’ve had. Thank you ………. looking forward to the next box already.”

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Posted 3 years ago

Thanks for such a lovely review Stephen. Can't wait to hear what you think of our next box.

Posted 3 years ago

“The monthly box is up there with the very best chocolate available.”

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Posted 3 years ago

Thank you Matthew. That's really lovely for you to say.

Posted 3 years ago

“Lovely service and amazing products have been using them over the a year now. Please try the products and fall in love yourself”

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Posted 3 years ago

“I had one of your mystery boxes. I had a few birthdays of friends coming up, and was going to a lunch at another's. I took the dark choclate truffles, she opened after lunch and we all agreed they were delicious. The friend I gave the choclate hazelnuts said they were really nice. The large box is for a birthday at the end of month. I'm sure they will love them and boxes and packaging is nice.”

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Posted 3 years ago

“Expensive but a cut above.”

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Posted 3 years ago

“This chocolate is delicious, rich and tasty. We received some at Christmas and enjoyed it so much I thought I'd order some for Valentine's Day. Superb.”

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Posted 3 years ago

Thanks so much for the lovely review Ruth!

Posted 3 years ago

“Buying online is quick and easy. My only issue was that I selected my items to buy. Then it says if I spend another £10 I could get my postage free. However I worked out that paying the postage cost was cheaper, spreading another £10 to get postage free. So I don't know if that was a mistake. I got my item in good team without any issues.”

The Chocolate Society 5 star review on 21st February 2022

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Posted 3 years ago

“Really pleased with the product - very simple design, and works perfectly. Thoroughly recommend. The chocolate drops were also delicious.”

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Posted 3 years ago

Thanks Owain for the lovely review.

Posted 3 years ago

“Delicious chocolate, I keep coming back for more :)”

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Posted 3 years ago

“Wonderful chocolates, probably the best I've ever tasted combined with excellent and prompt service. The arrival of one of CS's monthly subscription boxes is an absolute treat!”

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Posted 3 years ago

“Excellent customer service with speedy responses to questions. Well made products and speedy delivery.”

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Posted 3 years ago

“Your chocolates are visually stunning - things of great beauty indeed - loved the polished surface! and the taste equally magnificent! We were only allowed one each as they are to be savoured not munched - i had the macchiato, which was divine.”

The Chocolate Society 5 star review on 16th February 2022

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Posted 3 years ago

“Beautiful and delicious!”

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Posted 3 years ago

“Great service, thank you”

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Posted 3 years ago

“beautiful products, delicious unusual flavours, Thank you”

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Posted 3 years ago

The Chocolate Society is rated 4.9 based on 2,646 reviews