Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 8,999 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,999 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Supersonic large chocolate Penguin is the fabulous prize for the designer of the winning sign directing attendees to the "Light up a Penguin" evening at the Woodland Clinic that will launch the Penguin Sports Foundation (a new charity encouraging children with a physical disability to move more on land and in the water)”

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Posted 3 years ago

Thank you for choosing our chocolate Penguin, and a big congratulations for the winner too!

Posted 3 years ago

“The chocolates, as always are fabulous. Delivery was timely. One issue with ordering...despite entering different Delivery & Billing addresses...I ordered & sent as a gift to a different delivery address in London. Your system pulled through the Delivery address into both fields. Fortunately it did not affect the desired outcome but you need to check out...thank you...so...this review is from NIGEL & not JIM who was the recipient.”

Helpful Report

Posted 3 years ago

Thank you! Yes, we're aware of the billing address issue, thank you, but I can confirm that it doesn't affect the order. We would always recommend you check all your order details on your Order Confirmation so we can make any desired changes before the order is despatched.

Posted 3 years ago

“I got the christmas bauble chocolate as a christmas gift to my partner. We've had chococo chocolate before and it was amazing so i'm positive he'll love it. Packaged beautifully as always.”

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Posted 3 years ago

Thank you for gifting Chococo 🎁️

Posted 3 years ago

“Did not like the chocolate snowmen at all”

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Posted 3 years ago

Sorry to hear this, but we hope that you still loved all the other items that you ordered.

Posted 3 years ago

“Chocolates looks amazing packaged very well arrived when they were stated very pleased”

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Posted 3 years ago

That's great to hear, thank you 💛️

Posted 3 years ago

“Chocolates were a gift and were delivered very quickly. Such a variety of flavours and all very tasty. I would recommend Chococo for any occasion.”

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Posted 3 years ago

Thank you for gifting Chococo 🎁️

Posted 3 years ago

“Simply the best! (though that slogan may already have been taken...)”

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Posted 3 years ago

Thank you! 😊️

Posted 3 years ago

“Amazing chocolates and great customer service.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“I support British made at every opportunity, so Chococo is the perfect place to shop for Chocolate loving friends and family.Chococo create superb quality products, which are always well received. Mindful of their environmental impact, Chococo's attractive packaging is fully recyclable.”

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Posted 3 years ago

Thank you for appreciating our chocolate and our ethics, and thank you for being one of the Chococo family.

Posted 3 years ago

“Bought this advent calender for my wife. At £26 i expected some Christmas sparkle to it. Whay you get is a small box with 25 numbers printed on the box. So when ypu goto have December 1st chocolate you see every chocolate. Not what an advent calender is meant to be. I certainly will not buy from you again.”

Helpful Report

Posted 3 years ago

Sorry that you didn't like our Advent Calendar. We have hundreds of customers returning for these each year and so we know that they are well loved and it was one of the Evening Standard’s Best Advent Calendars of 2022. We explain clearly on the webpage that this is an Advent Calendar with a difference, with no doors or plastic packaging, but with an overlay guide showing you what order to eat your chocolates in.

Posted 3 years ago

“Brought as Christmas presents. Beautifully packaged and arrived quickly.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“I was very happy with my recent experience of ordering from Chococo. It was a very quick and simple process and I was kept informed with the progress of my order at each step. The recipients are delighted with the product. Thank you.”

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Posted 3 years ago

That's great to hear, thank you.

Posted 3 years ago

“Chocolate order arrived broken, I consider the packaging lacking. As it was a present for my son, not impressed. Did communicate my concerns to Chococo but did not receive acknowledgement or reply. Will not use this company again. Such a shame as their products looked very special and unusual.”

Helpful Report

Posted 3 years ago

Sorry to hear this, but we don't appear to have heard about your broken chocolate, so we're not sure how you communicated your concerns to us. We have a very responsive Customer Care team who are on hand to ensure all our customers have a great experience, and we are surprised to read this review. All we can do is apologise for any damage sustained, which we can only presume took place in transit, however we should mention that the slabs which you bought for your son are hand-cut from large trays so it may have looked like the pieces were broken when they weren't.

Posted 3 years ago

“Lovely looking & tasting chocolate. Well presented, very happy customer!”

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Posted 3 years ago

Thank you so much!

Posted 3 years ago

“Have ordered these chocs, as a bit of a luxury, for Xmas for the past x years - so maybe that's enough said. I lived in Wareham in Dorset up until 7;years ago and witnessed the birth of the company and have enjoyed their success. That aside, always have time for companies that put themselves out to save the planet.”

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Posted 3 years ago

Thank you for being a long-standing Chococo fan from the start, and it's great to hear that you've stayed with us even though you've moved away. And it's great that you love our ethics too.

Posted 3 years ago

“Thank you Chococo for excellent customer service and excellent-tasting chocolates!”

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Posted 3 years ago

Thank you, we're so glad you enjoyed them.

Posted 3 years ago

“First time I ordered these chocolates and the feedback from my family is that some of the chocolates tasted poor. We normally order hotel chocolat.”

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Posted 3 years ago

Oh no, sorry to hear that. We guess that it's all down to personal taste in the end, and we can't all like the same things.

Posted 3 years ago

“Beautiful beautiful chocolate. The chocolate Christmas lollipops are just fabulous and bigger than expected. The chocolate Christmas tree is just fab, and how brilliant that a tree will be planted because of the purchase.”

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Posted 3 years ago

Thank you, we're so pleased you love the chocolate, the designs and, of course, our charitable choices.

Posted 3 years ago

“Bought as gifts, delightful packaging and well boxed in tissue paper for transit so all in lovely condition. I can't wait for everyone to enjoy them. Will shop again.”

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Posted 3 years ago

Thank you, it's great to hear that everything went perfectly. We look forward to welcoming you back soon.

Posted 3 years ago

“Ordered a box of the Christmas selection as a gift, when they arrived they look so delicious decided to order another for myself! Excellent service and delicious chocolates.”

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Posted 3 years ago

Tee hee, we tempted you! Thank you for gifting Chococo.

Posted 3 years ago

Chococo is rated 4.8 based on 8,999 reviews