Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 8,997 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,997 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing very chocolatey brownies delivered for a delicious birthday treat”

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Posted 3 years ago

Thank you, we're so glad they were well received 💛️

Posted 3 years ago

“Your chocolates are utterly the best chocolates I have ever eaten - truly the VERY BEST”

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Posted 3 years ago

Awww shucks, you're making us blush. Thank you 😊️

Posted 3 years ago

“A absolutely wonderful present for the people it was intended for a nice surprise and very much appreciated”

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Posted 3 years ago

Thanks for gifting Chococo 🎁️

Posted 3 years ago

“Loved the quality of the chocolate and the variety of flavours, it is something I would definitely buy as a gift for someone.”

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Posted 3 years ago

Thanks, that's fab to hear! We can't wait to welcome you back soon 💛️

Posted 3 years ago

“I can’t believe how yummy their brownies are! Superb!”

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Posted 3 years ago

Mmmm, squidgy! Thank you 😊️

Posted 3 years ago

“I recently left a review on trip adviser about chococo,i think that for the money you will be hard pressed to find better quality chocolates in the uk and i am including all the premium chocolatiers in that list. good variety and delicious,keep up the good work guys.”

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Posted 3 years ago

Wow, thank you! It's absolutely makes our day to receive a review like this 💗️

Posted 3 years ago

“I bought the gin chocolates for my sister who was ill and she thoroughly enjoyed them. Beautifully presented.”

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Posted 3 years ago

Thank you for choosing to gift Chococo 🎁️

Posted 3 years ago

“Amazing chocolates that look almost too good to eat. Such a delicious variety of flavours too. Cannot wait for next months subscription”

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Posted 3 years ago

Almost too good to eat, but thankfully you made it 😁️ We hope that you'll continue to be delighted!

Posted 3 years ago

“Not our order - a friend sent them as a birthday present but we kept getting mailing and ordering updates from Chococo as if we had done it! NOT appropriate for us to have these details including the cost!!”

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Posted 3 years ago

Thank you for your review for the recent gift you received, and we're really sorry to sorry to hear that all the email communication including the order confirmation was sent to you. The only way this can happen is if the person who purchased the gift used your email address instead of theirs when they placed the order. We only have one field for an email address, so it's not a case of switched information. There is an instruction on our checkout which states "If you are buying a gift, please put your email address in at the top, then the recipient's delivery address, then your billing address", so we're sorry your friend missed this.

Posted 2 years ago

“I bought a selection bag for my daughter's 50th birthday and she was delighted. It contained everything she liked.”

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Posted 3 years ago

Special chocolate for a special daughter on a special birthday! Thanks for gifting Chococo 🎁️

Posted 3 years ago

“Excellent tasting chocolates and speedy delivery”

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Posted 3 years ago

So great to hear, thank you 😊️

Posted 3 years ago

“Lovely chocolates, but dismayed at the inability to order these to be delivered in a plain wrapper. I am informed by the company that branded boxes are used as a marketing tool. Does it really take that much effort or consideration to offer the option of a plain wrapper ? Telling me to have them delivered to a friend or neighbour really isn't the answer!”

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Posted 3 years ago

Thank you for appreciating our chocolates, but we're sorry about your frustration about us using branded boxes. As we explained, our business mentors recommended that our boxes should be branded to show pride in our brand. This is in line with many other premium businesses, especially in the food and drink sector. We make it clear on our "Chocs Away" email that the order will be packed in a branded box so that you can get to the door first if it's a surprise, and the information is also included in the FAQ's on our website. Whatever type of box your order is packed in - branded or unbranded - it will always have a Royal Mail tracking label on which includes our return address, so all it would take is one look at the label to see the box is from Chococo, and there's no way to avoid this. When you place your order, you can always request delivery to a different address - neighbour, friend, work address etc - and we can also change the delivery address up to the day before your order leaves us, and sometimes even on the day of despatch. There are also options with delivery once you have the Royal Mail tracking number as you can change your delivery options on Track & Trace using the Update Delivery Options button.

Posted 3 years ago

“The chocolate's were lovely. The taste of them was amazing. Love the box they came in too. Thanks”

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Posted 3 years ago

Thank you, we're so pleased you loved them 💗️

Posted 3 years ago

“I was so thrilled when my Chococo chocolates arrived in such a lovely box. The chocolates are all delicious and amazing, I felt so honoured to have eaten your beautiful confectionery. I will certainly be ordering from you again. Many thanks.”

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Posted 3 years ago

Yay! Welcome to the Chococo family and we look forward to welcoming you back soon 😍️

Posted 3 years ago

“These were a gift - the recipient said they were very hard to put down - just wanted to keep eating them. Delivery service is spot on - no problems.”

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Posted 3 years ago

That's so fab to hear, thank you 💛️

Posted 3 years ago

“Deeeeelious”

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Posted 3 years ago

Thank yooooooou 💛️

Posted 3 years ago

“Gift delivery reliable Ordered a gift for a friend and it was delivered on time and intact complete with gift message.”

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Posted 3 years ago

Happy to be of service, and so glad it all went well 💛️

Posted 3 years ago

“What can I say - Totally delicious !”

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Posted 3 years ago

Yay, thank you 💗️

Posted 3 years ago

“Delicious chocolates, every one. I will definitely be buying more.”

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Posted 3 years ago

Amazing, thanks so much 💗️

Posted 3 years ago

“This purchase was a gift to a dear friend. Apparently she enjoyed them and thought them very special.”

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Posted 3 years ago

Thanks for gifting Chococo 💛️

Posted 3 years ago

Chococo is rated 4.8 based on 8,997 reviews