Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 9,011 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 9,011 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery and delicious chocolates (too delicious, the box emptied very quickly!)”

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Posted 4 years ago

Tee hee, thank you!

Posted 4 years ago

“Delicious Chocolate Brownies delivered in good order and in time promised.”

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Posted 4 years ago

Thank you, we're so glad you loved our brownies.

Posted 4 years ago

“Super fast delivery and excellent chocolate.”

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Posted 4 years ago

Thanks!

Posted 4 years ago

“Ordered the brownie which tasted amazing. It came on time and was very happy with service. Could been presented a little better but it had been in the post.”

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Posted 4 years ago

Great to hear you loved our brownie, thank you. Sorry if Mr Postie had been wrestling with the box!

Posted 4 years ago

“From deliver, packaging and the most important, taste, you cannot fault anything about this chocolate. We will be purchasing more in the future”

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Posted 4 years ago

Welcome to the Chococo family!

Posted 4 years ago

“delicious chocolates and excellent customer service”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Having been to the store in Swanage and tasted the hot chocolate, I decided to treat myself to the hot chocolate flakes - I chose the 70% Madagascar flakes. I have ordered it before and it is as nice as ever!”

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Posted 4 years ago

Thank you, great to hear that you're getting your Chococo hot chocolate fix at home!

Posted 4 years ago

“Delicious chocolates and brilliant service - arrived on the day predicted.”

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Posted 4 years ago

Excellent, thank you.

Posted 4 years ago

“Yum yum yum yum yum yum yum num yum”

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Posted 4 years ago

Hee hee, thank you!

Posted 4 years ago

“The chocolate is delicious, very high quality. Excellent customer service too”

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Posted 4 years ago

Thank you.

Posted 4 years ago

“Always well received, this time they were a surprise birthday gift and were much enjoyed.”

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Posted 4 years ago

Thanks for choosing to gift Chococo, and it's great to hear they went down so well.

Posted 4 years ago

“Loved the products, local and ethical and with a delicious vegan range! Arrived promptly, even around Easter busyness, and good value.”

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Posted 4 years ago

Thanks for loving Chococo's ethos, chocolate & service.

Posted 4 years ago

“The brownies were really good, a reasonable price and arrived in really good time”

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Posted 4 years ago

Thanks, that's great to hear! We're so pleased you enjoyed them.

Posted 4 years ago

“Very tasty, a good mix of unusual and classic flavours. The subscription box repeats a bit, but you can't fault the quality of the contents.”

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Posted 4 years ago

Thank you for your feedback, and we're so pleased you love our chocolates.

Posted 4 years ago

“Chocolates excellent but beware that use by dates of some chocolates can be short when allowing for delivery. In my case I feared that they would bevunsuitable for a birthday gift later this month. Emailed Chococo who explained that these were from their fresh range but would freeze without issue. Birthday issues resolved. Good customer service.”

Helpful Report

Posted 4 years ago

Thank you. We do try to make it as clear as possible on our website that our fresh chocolates need to be eaten quickly, and you can always choose a future preferred delivery date if you want to order early for delivery later. Glad that we were able to resolve your issues.

Posted 4 years ago

“The quality of your product was excellent but you failed to put the message into the pack and so my daughter in law had no idea who had sent them or why. It ended up with me, embarrassingly, having to call her a few days later to ask her if she had received the chocolates! If this is your quality of service then I would not use your company again! I await your response. Roz Pereira”

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Posted 4 years ago

As we advised by email when you contacted our Customer Care team there was no gift message on the order, so we can only think that you forgot to hit the save button. Sorry that you missed this. If you had noticed there was no message on your Order Confirmation, we could always have added one before we despatched your order - we're always here to help if you think something is wrong.

Posted 4 years ago

“Beautiful and unbelievably great tasting chocolate! Thank you for making Easter egg-stra special for our family!”

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Posted 4 years ago

That's eggsactly what we always try to do! Thank you for loving Chococo!

Posted 4 years ago

“We have loved the individual chocolates from Chococo - from Chococake in Wimborne and are disappointed that we cannot buy them from there anymore. We ordered some online chocolate which arrived well packaged and tasted fine. I was disappointed that the chocolate flakes I ordered for hot chocolate contained additional ingredients particularly sugar and didn't taste as good as expected based on the amazing chocolates.”

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Posted 4 years ago

Thank you for your feedback, and we're so pleased that you love our chocolate. The hot chocolate flakes you bought were milk chocolate, which by its very nature contains milk solids and sugar for sweetness, as is the case for all milk chocolate. At 45% (min) cocoa solids, our milk chocolate has a very high cocoa content compared with most, and with 18% milk solids, the sugar content is therefore very low compared with most others, at only 37%.

Posted 4 years ago

“Really impressed with the Easter gifts I bought.”

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Posted 4 years ago

That's fab to hear, thank you!

Posted 4 years ago

“I bought big slabs as gifts. The packaging was brilliant, the delivery was prompt, and the chocolate was fabulous.”

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Posted 4 years ago

Thank you, that's great to hear, and thanks for gifting Chococo.

Posted 4 years ago

Chococo is rated 4.8 based on 9,011 reviews