Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 8,997 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,997 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time and well-packed, but didn't like the taste. Also quite expensive for the amount in a package.”

Helpful Report

Posted 3 years ago

We're glad to hear that it arrived on time and well packed, but sorry to hear you didn't like the taste. This is such a shame as we have so many fans of our chocolate which is ethically sourced, hand-crafted and hand packed in plastic free packaging, and worth every penny.

Posted 3 years ago

“Great customer service, fast delivery, very tasty chocolate.”

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Posted 3 years ago

Thanks so much 💛️

Posted 3 years ago

“I bought the £69 mystery box. Good value and nothing odd in it that we will not eat. One thing out of date but only by a couple of weeks and we ate it anyway. Would buy again.”

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Posted 3 years ago

Thank you, we're so glad you enjoyed it and found it good value too. All items should have been well within their Best Before Date. If you'd let us know about this we would have sorted out a replacement for you, but thanks for braving it 😊️

Posted 3 years ago

“Such delicious chocolate treats”

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Posted 3 years ago

Thanks!

Posted 3 years ago

“Love the chocolates - love the service - excellent company”

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Posted 3 years ago

Thank you 💗️

Posted 3 years ago

“These were a gift for my son and his family. He said his 3 year old daughter described them as beautiful, sadly she couldn’t have any because she is on a dairy free diet! But I think the adults loved them.”

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Posted 3 years ago

Thank you, we're so glad they loved them 💛️

Posted 3 years ago

“Having bought from them before and seen firsthand the quality of packaging, items delivery packing I had no qualms in sending a gift direct to a friend as I knew it would be delivered with care.”

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Posted 3 years ago

Thank you for gifting Chococo 🎁️

Posted 3 years ago

“Bought these for the girls at work. They all enjoyed them so much we will order again.”

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Posted 3 years ago

Thank you, what a kind treat for your colleagues! Welcome to the Chococo family 💗️

Posted 3 years ago

“Fresh and tasty, I received my brownies and it was really delicious and good quality❤️👌”

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Posted 3 years ago

Thank you! We hope you'll be back for more very soon 😍️

Posted 3 years ago

“I was a bit disappointed with my mystery box this time round. There were no filled chocolates and mainly milk chocolate, not much dark. The last box had much more variety. What there was tasted nice though!!”

Helpful Report

Posted 3 years ago

We're so glad you enjoyed the taste of all the chocolate in your mystery box. Our limited stock mystery boxes come jam-packed with handcrafted chocolates and are a great way to explore our range for a special discounted price. They can contain items from right across our range, including handcrafted chocolates, seasonal items, sale products and everything else! No two boxes are the same and the fun is in the mystery!

Posted 3 years ago

“Beautiful looking and absolutely delicious!”

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Posted 3 years ago

Thank you 💗️

Posted 3 years ago

“Wonderful chocolates for a 40th Birthday present.”

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Posted 3 years ago

Thanks for gifting Chococo 🎁️

Posted 3 years ago

“Absolutely loved the mystery box, which contained some items I would have bought and some surprises I wouldn't have! Great value!”

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Posted 3 years ago

Thank you for loving Chococo 💛️

Posted 3 years ago

“Very high quality chocolate that’s worth the price, can highly recommend to anyone who enjoys good chocolate made with care.”

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Posted 3 years ago

Thanks, it's so lovely to hear that 😊️

Posted 3 years ago

“Tried and tested. Prompt delivery. Good range appealing to many tastes.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Amazing chocolate that my whole family enjoys. I particularly love their no nut selection box as it's a rare treat for me to have individual flavoured fresh chocolate with a severe nut allergy.”

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Posted 3 years ago

Thank you, we're so pleased that your family is part of the Chococo family 💛️

Posted 3 years ago

“They were fantastic! Thank you!”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Tasty, ethical chocolate with a wide range to choose from. My order arrived quickly and well packaged. I'll happily order again!”

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Posted 3 years ago

Thank you, we're thrilled to hear everything went well, and we look forward to welcoming you back soon!

Posted 3 years ago

“Slightly disappointed to be honest. We live Chococo and visit either Swanage or Horsham whenever we can. Normally we are very impressed but the box I purchased recently for my wife’s birthday was not great. Far too many Gin inspired chocolates and the weirdest bitter, salty dark chocolate thing which no one can possibly have tasted, it was revolting. It has put us off getting a box like this again.”

Helpful Report

Posted 3 years ago

Thank you for your review and it's great to hear that you're normally impressed when you visit our Chocolate Houses, however we're sorry to hear that you were disappointed with your box. Our online selection boxes are made up to templates from our main seasonal menu of approximately 40 different chocolates which are all handmade using the freshest local & ethically sourced ingredients on a cyclical basis. Substitutions of one flavour for another is sometimes necessary as we make in small batches and not all ingredients are always available. Our gin-flavoured chocolates have all won awards and are usually firm favourites, so we're sorry if there were more of these than you would have liked. We sincerely hope you'll give us another try so that we can re-ignite your Chococo joy.

Posted 3 years ago

“Delivery arrived smashed was offered to send items back wasn't worth effort offered small refund which was accepted but quality of chocolate wasn't as good to meet the price. Wouldn't recommend based on this experience.”

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Posted 3 years ago

We're sorry to hear this. We only source fine single origin chocolate made with fine cocoa beans by responsible raisetrade partners. All of our chocolates are hand-crafted, hand-decorated and hand-packed in plastic-free, recyclable packaging - all by humans, no robots or automated machines here! We think we're worth it.

Posted 3 years ago

Chococo is rated 4.8 based on 8,997 reviews