Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 9,017 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 9,017 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So delicious, very expensive!”

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Posted 4 years ago

Pleased that you thought the chocolates were delicious, and we try and keep the cost down, but we do hand make, hand pack and hand dispatch everything we do.

Posted 4 years ago

“Lovely chocolate but unfortunately the heart chocolate box was in pieces when it arrived.”

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Posted 4 years ago

Oh no, we're really sorry that your heart arrived broken - nobody wants a broken heart, especially for Valentine's Day. Whilst we take every care to pack everything so it does not damage in transit, sometimes we can't help how it is transported with Royal Mail. We care passionately about chocolate, our customers and the planet so feedback is always welcome

Posted 4 years ago

“FAbulous chocolates; my partner loved them.”

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Posted 4 years ago

Really nice to read that you thought the gift for your partner was fabulous.

Posted 4 years ago

“The chocolates we're delicious will definitely be ordering your yummy sweets again 😀”

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Posted 4 years ago

This is always great to read, that customers come back for more.

Posted 4 years ago

“All winner, no filler - just perfect.”

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Posted 4 years ago

Thank you

Posted 4 years ago

“Yum! Definitely need to buy a bigger box next time.”

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Posted 4 years ago

or maybe 2! thank you

Posted 4 years ago

“The most delicious chocolates we ever tried!”

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Posted 4 years ago

This is great to read, thank you

Posted 4 years ago

“Outstanding chocolate, taste, flavours are true to what they say. I love the mixed boxes of choc, Easter eggs are beautifully design and delicious. I’ve recommended Chococo to my friends and family who are now enjoying the chocolate for themselves.”

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Posted 4 years ago

Thank you for spreading the Chococo love, and that you really love our chocolates.

Posted 4 years ago

“I bought as a valentines gift for my husband. He loves your chocolates. Thank you so much for all your talent and care.”

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Posted 4 years ago

Thank you for choosing to gift Chococo.

Posted 4 years ago

“Delicious chocolate. Not too sweet, not too creamy, just perfect.”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“I ordered a chocolate lobster and chocolate heart for my Husband for Valentine's Day. Unfortunately when I opened the package the heart was broken in several places spoiling the hand written message that was on it. This is the second order I have had from Chococo that has been delivered either broken or melted and spoiled. For this reason I wouldn't order again. The items were just placed in a cardboard box and wrapped in other bits of paper wrapping. I am aware this is the environmentally friendly option but it no way protects fragile items like chocolate from being damaged in the post.”

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Posted 4 years ago

Oh no, we're really sorry that your heart arrived broken - nobody wants a broken heart, especially for Valentine's Day. If only you had let us know as soon as the item arrived, we could have replaced it in time for Valentine's Day. Whilst we take every care to pack everything so it does not damage in transit, sometimes we can't help how it is transported with Royal Mail. We care passionately about chocolate, our customers and the planet, so we will always do our best for all of them, but we can only put things right if we're told when things go wrong.

Posted 4 years ago

“Well packaged. Not eaten yet. Good customer service.”

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Posted 4 years ago

Thank you, that's great to hear.

Posted 4 years ago

“I bought these for myself as a treat (!) as I'd seen them recommended in The Times. I paid £25 for the box of 25 chocolates and my biggest issue is the price. I thought the chocolates were all nice - not delicious but nice. If I'd paid £10, I'd have felt it was about right for the quality/taste of the product. For £25 I expected something excellent and, although I wish I could say different, I was (very) underwhelmed.”

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Posted 4 years ago

Thank you for your feedback and sorry that you found our chocolates disappointing. At the end of the day, it is all down to personal taste, and even Chococo can't win everyone over.

Posted 4 years ago

“Sent brownies to our daughter who was studying for her finals, she was absolutely thrilled & said these were even better than the last lot we sent👍👍👍👍”

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Posted 4 years ago

Thank you, your daughter is clearly a connoisseur of Chococo's squidgy, truffle-like brownies!

Posted 4 years ago

“Best chocolate ever!”

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Posted 4 years ago

Excellent, thank you!

Posted 4 years ago

“Chocs were for daughter. She stated, Beautifully packaged, delicious chocolates with soft caramel centres. Limiting to one a day to make them last. Great to see also all packaging recyclable. Dennis Ruddle.”

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Posted 4 years ago

Thank you, your daughter clearly has great taste .... and a lot of willpower to ration herself to one Dorset Sea Salt Caramel gem a day.

Posted 4 years ago

“My daughter loved the chocolates and said the brownies were amazing”

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Posted 4 years ago

Thank you, we're thrilled that your daughter loved her chocolates and brownies too.

Posted 4 years ago

“This chocolate is amazing! It tastes and looks sensational ! I will be reordering more and thoroughly recommend.”

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Posted 4 years ago

Thanks, that's fab to hear!

Posted 4 years ago

“Apparently, the chocolates were delicious and despite them being a 91st birthday gift for my Mum, the rest of the family couldn't wait to taste them! Only drawback, they forgot to add the gift card so Mum had no idea they were from me!”

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Posted 4 years ago

Thank you, we're so pleased that everyone loved the chocolates. It sounds like you need to get some more for your Mum that she doesn't have to share! We've checked your order and there was no gift message; perhaps the "Save" button was missed when the order was placed.

Posted 4 years ago

“Yum yum yum!!! Give me more! Absolutely delicious and delivered right on time”

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Posted 4 years ago

Thank you, we're so glad to hear we got everything right!

Posted 4 years ago

Chococo is rated 4.8 based on 9,017 reviews